Viral Information. How States and Platforms Deal with Covid-19-Related Disinformation

• Foreword to the Working Paper Series¹x By Prof. dr. Mart Susi, Chair of the COST Action Global Digital Human Rights Network, Professor of Human Rights Law at Tallinn University.

  The Working Papers of the Global Digital Human Rights Network contain both an idealistic and a practice-oriented dimension. It is often difficult but always unavoidable for academia to reach out to the “real world”. Scholars working with digital human rights have for some time realized that in the digital domain of human rights theory matters less and technical solutions matter more. The Working Paper series, again idealistically, attempt to reverse this pattern. The level of this goal’s pragmatism depends on the Network’s capability to break or at least question the strengthening grip of the online companies as powerful actors in defining the image of human rights in the digital landscape.
  The current inaugural edition clearly shows how turbulent times accelerate the solidification of the novel “digital paradigm” in human rights protection. What during ordinary times could have taken decades may show itself as an important trend within a brief time due to the pandemic crisis. This means “normalization” of features which previously were considered contestable. For example, absence of transparency and foreseeability as inherent charac­teristics of private content governance has long been tacitly accepted because of the focus shift from the content assessment process to the outcome. But during difficult times, people expect answers and justification for decisions that impact how they can communicate.
  The pandemic crisis has turned private platforms into even more powerful actors that largely set speech standards freely. Operation models of content governance are sometimes at odds with human rights principles developed by courts in and for the offline domain. This study saliently shows how the increased role of private platforms in crisis communication translates into daily decisions on what to delete and what not to delete. In doing so, platforms have become essential communicative actors in pandemic times. But do they enjoy the same level of legitimacy? How have they acted in different countries? What is their relation to states? Edited by Matthias C. Kettemann and Martin Fertmann at the Leibniz Institute for Media Research and based on submissions by COST Action participants from 20 countries, this first paper sets out to find answers. Many more will follow throughout the life-time of the COST Action.

• 1 Introduction

  While the Covid-19 pandemic has forced schools, many jobs and most social interactions to go online, the transformative power of online communication is not a new phenomenon. Already in 2015, the European Court of Human Rights (ECtHR) noted that the Internet “has now become one of the principal means by which individuals exercise their right to freedom to receive and impart information and ideas, providing […] essential tools for participation in activities and discussions concerning political issues and issues of general interest”.²x ECtHR, Cengiz and Others v. Turkey, 2015. A lot of this communication takes place in online settings that are ruled and regulated by private companies.
  These rules are increasingly sophisticated but continue to be criticized widely for the opacity of their development, the arbitrariness of their application, and the non-plausibility of their execution. The general commitment of private actors to the Ruggie Principles as a “social license to operate”³x Human Rights Council, Protect, Respect and Remedy: a Framework for Business and Human Right. Report of the Special Representative of the Secretary-General on the issue of human rights and transnational corporations and other business enterprises, John Ruggie. A/HRC/8/5, 7 April 2008. often ends when economic questions become dominant. It is therefore essential to underline states‘ primary obligation to respect, protect and ensure human rights on and vis-à-vis private platforms,⁴x Art. 19 ICCPR, Art. 19 UDHR, Art. 10 ECHR, Art. 9 ACHR (Banjul Charter) and Art. 13 IACHR. See also Ingolf Pernice, Ó"Vom Völkerrecht des Netzes zur Verfassung des Internets – Privacy und Digitale Sicherheit im Zeichen eines schrittweisen Paradigmenwechsels", HIIG Discussion Paper Series No. 2017-02, 10 et seq. coupled with a secondary obligation of companies to apply local law in light of international human rights standards.⁵x Recommendation CM/Rec(2018)2 of the Committee of Ministers to member states on the roles and responsibilities of internet intermediaries, adopted by the Committee of Ministers on 7 March 2018. As one of us put it:

  States have a duty to protect their citizens with regard to the internet (and regarding their online activities, including the exercise of freedom of expression). Companies, too, have a corporate social responsibility to respect human rights within their sphere of influence, which – on the internet – is growing rapidly as the majority of relevant communicative acts take place in private spaces. The special role of intermediaries is another challenge for regulating the internet. As the majority of online spaces lie in private hands, it is private law that prima facie frames many norm conflicts online. When states react belatedly through laws or judgments, these may lead to overblocking or legal conflicts between competing jurisdictions. This is why states, offline just as online, have both the negative obligation to refrain from violating the right to freedom of expression and other human rights in the digital environment, and the positive obligation to protect human rights and create an enabling and safe environment for everyone. Due to the horizontal effects of human rights, the positive obligation to protect includes a duty for states to protect individuals from the actions of private parties by making intermediaries comply with relevant legal and regulatory frameworks.⁶x Wolfgang Benedek and Matthias C. Kettemann, Freedom of Expression and the Internet, 2nd edition, (Strasbourg: Council of Europe, 2020).

  This duty to protect becomes especially important in pandemic times. The possible effects of health-related disinformation in a global health emergency, but also the effects of measures taken to tackle such disinformation are raising the stakes in the ongoing, and largely open-ended, discussion. How and by whom should rules for online communication be formulated and enforced?

• 2 The Study

  How can we as researchers navigate the plethora of platforms, governance approaches, disinformation narratives and the respective societal contexts in such a volatile situation? We are convinced that this can only be achieved through collective scientific action. This study may therefore function as a proof of concept.
  This study explores the spread of disinformation relating to the Covid-19 pandemic on the Internet, dubbed by some as the pandemic’s accompanying “infodemic”, and the societal reactions to this development across different countries and platforms. Its focus is on the role of states and platforms in combatting online disinformation.
  Through synthesizing answers to twelve questions submitted by more than 40 researchers about 20 countries within the GDHR Network, this exploratory study provides a first overview of how states and platforms have dealt with Corona-related disinformation. This can also provide incentives for further rigorous studies of disinformation governance standards and their impact across different socio-cultural environments.
  The individual submissions within this study are not intended to function as stand-alone, comprehensive assessments of the respective country. Rather, they function as pixels that collectively constitute a picture of the Covid-19 disinformation landscape.⁷x Submissions were handed in between 7 October and 12 November 2020.

• 3 The Results

  The initial situation in terms of the popularity of digital platforms in the surveyed countries offers a largely homogenous picture: in almost all responses, Facebook and YouTube belong to the top five, accompanied mostly by Instagram and Twitter and sometimes by Pinterest and LinkedIn. The search engine Google and the messaging service WhatsApp are mentioned less often, but if so, they rank first or second on the list of platforms.⁸x Question 1, submissions from Germany, Israel, Spain, but also Belgium, Bosnia and Herzegovina, Croatia, and Portugal. This finding most likely hints at different definitions of the term “platform,” which in some instances appears to refer to social media services, while in other cases content intermediaries like Google and messaging services like WhatsApp are included as well. For supposedly similar reasons, popular national and regional news sites⁹x E.g. Klix.ba and Avaz.ba in Bosnia and Herzegovina, Ynet in Israel. as popular websites and “platforms for content” appear on some countries’ top lists.
  Said differentiation between (social media) platforms and messaging services appears to play an even more important role with regard to the spread of Corona-related (dis)information.¹⁰x However, it should be noted that most of the replies rely on qualitative assessments. Comprehensive empirical evidence on the differences between platforms/messengers in this regard is still missing, as specifically pointed out by the submissions to question 2 from Albania, Cyprus, Germany, Israel, Latvia, Norway, and Serbia. While Facebook and, to a slightly lesser extent, Twitter, Instagram and other popular platforms are nearly always mentioned as a spreading medium, some replies explicitly point towards an increasing importance of messaging apps in circulating Covid-related disinformation.¹¹x Question 2, submissions from Bosnia and Herzegovina, Croatia, Denmark, Germany, Israel, Latvia, Portugal, South Africa, and Spain. One report explicitly mentions the increasing practice of “chain-messaging via Viber and WhatsApp platforms, with disinformation about various aspects of the pandemic”.¹²x Question 2, submission from Bosnia and Herzegovina. Similarly, also the submission from Albania. Adding to this, a reference from Israel argues that in the country “WhatsApp’s groups are more dangerous in this time than public platforms such as Twitter, [as] the spreader identity provides credibility to the message delivered.”¹³x Question 2, submission from Israel. This is in line with a (non-representative) inquiry from Germany, arguing that the disinformation is published on content platforms like YouTube and spread via messaging or social networks like WhatsApp and Facebook.¹⁴x Question 2, submission from Germany.
  In terms of distribution channels, several submissions have also shown a shift from social networks towards – in terms of measures against disinformation – more lenient, if not indifferent, messaging services like Telegram and Viber.¹⁵x Question 2, submissions from Germany and Latvia. It could be argued that groups/channels on such messaging platforms are on the rise as adversary (and non-observable) public fora internationally. This international notion also includes the transnational spread of certain disinformation, especially due to the common Russian language proficiency in Eastern Europe, as the example of Latvia shows: its submission details that “several fake news have also been distributed in Russian or have been translated from this language”.¹⁶x Question 2, submission from Latvia.
  The reported counter-measures against such disinformation generally belong to one of two categories: the first one concerns the platforms’ own efforts to counter disinformation, e.g. labels for potentially harmful, misleading information on Twitter;¹⁷x See https://blog.twitter.com/en_us/topics/product/2020/updating-our-approach-to-misleading-information.html. Covid-19-related content moderation rules on YouTube;¹⁸x See https://support.google.com/youtube/answer/9891785?hl=en. a WHO chat bot on WhatsApp;¹⁹x See https://www.whatsapp.com/coronavirus/who/?lang=en. and increased content moderation in cooperation with third-party fact-checkers on Facebook.²⁰x See https://www.facebook.com/formedia/blog/working-to-stop-misinformation-and-false-news. Those measures, however, are not country-specific and (apparently step-by-step²¹x Cooperation for fact-checking on Facebook in Latvia and Estonia was only started this spring, see submission from Latvia to question 4.) applied without significant national differences – if differences in language and cooperating fact-checking organizations are left aside.²²x Question 3, submissions from Argentina, Belgium, Croatia, Denmark, Germany, Israel, Italy, Latvia, Portugal, Serbia, and Spain. Of all surveyed countries, only South Africa appears to be an exception here, as “misinformation is removed in response to public outrage or the possibility of criminal prosecution rather than any measures imposed by the social media platforms themselves”.²³x See above question 3, submission from South Africa.
  Besides the platforms’ own efforts, there have been notable examples of external initiatives to counter disinformation on platforms. One is a service to support journalists in verifying social network content: the platform called “Truly Media” was developed already before the pandemic, but has recently gained additional traction in Cyprus.²⁴x See above question 3, submission from Cyprus. Another platform-external effort is a new bottom-up initiative to counter disinformation online: a regional central/south-eastern European consortium of fact-checking portals created its own public Viber Channel titled (translation) “Covid-19 Checked”²⁵x See above question 3, submission from Bosnia and Herzegovina. – thereby entering the area of direct messaging to counter disinformation. Apart from such single cases, governments and traditional news media have been named by many submissions as providers of specific initiatives against disinformation outside the platforms, but sometimes also as “trusted sources” in cooperation with social networks.²⁶x See above question 3, submissions from Belgium, Finland, Israel, Latvia, and Norway.
  In general, governments of all surveyed countries have urged the public to consume information about Covid-19 in a responsible manner and warned against the dangers of disinformation in social networks. While in most countries the administrations’ argument refers to the danger for individual and public health, some warned against a threat to public order as such.²⁷x Question 4, submissions from Germany and Israel. Beyond the governments’ usual public relations outreach, several submissions describe the establishment of new governmental institutions to counter online disinformation during the pandemic, e.g. an anti-fake-news task-force in Italy or a special team at the Belgian police to search specifically for Covid-19-related disinformation.²⁸x Question 4, submission from Italy, and questions 4 and 5, submission from Belgium.
  When it comes to public comments on the topic by politicians and other officials, the majority of reported statements include the importance of a careful handling of Covid-19-related information. However, they do not elaborate on potential sources for the disinformation. If those are mentioned, the diagnosis is inconsistent: while some argue there was no “organized disinformation, rather more emotion-driven circulation of false information”,²⁹x Referring to spring and summer of 2020, see question 4, submission from Latvia. in other cases the involvement of foreign actors is at least implied.³⁰x Question 4, submissions from Germany and Norway. Similarly inconsistent is their attribution of responsibility for a proper handling of disinformation. On the one hand, politicians “expect social networks to live up to their responsibility”,³¹x Question 4, submission from Germany; similarly, the Latvian President Egils Levits quoted in the submission from Latvia. on the other hand, they emphasize that “the main emphasis is precisely on individual responsibility and not one of the platforms”.³²x Question 4, submission from Latvia.
  Besides the abstract mentioning of Covid-19-related disinformation, some officials explicitly responded to certain content, for example the conspiracy theory that Covid-19 was caused or spread by 5G mobile communication technology or that potential vaccinations were intended to implant subdermal microchips.³³x Question 4, submissions from Israel and Lithuania. Such and similar conspiracies occur in many of the surveyed countries,³⁴x For 5G, see question 6, submissions from Argentina, Bosnia and Herzegovina, Lithuania, Serbia, and Spain. For micro-chipping, see the respective submissions from Albania and South Africa. often including certain “perpetrators” or “scapegoats” on which the pandemic is blamed. Most common in this regard is the idea that Bill Gates was “behind” Covid-19.³⁵x Question 6, submissions from Albania, Bosnia and Herzegovina, Germany, Latvia, Lithuania, Serbia, South Africa, and Spain. Likewise prevailing is the notion that the virus was a biological weapon developed by China or the US.³⁶x Question 6, submissions from Latvia, Norway, and South Africa.
  In addition to such theories of the origin of Covid-19, the pandemic is used to foster existing prejudices against minorities and already vulnerable societal groups – including Jews,³⁷x Question 6, submissions from Albania and Germany. Asians,³⁸x Question 6, submissions from Bosnia and Herzegovina, Cyprus, Germany, Israel, Italy, Latvia, Portugal (a). and migrants.³⁹x Question 6, submissions from Belgium, Bosnia and Herzegovina, Denmark, Germany, Italy, and Serbia. Equally notable is the reported prejudice mentioned in the reports from Lithuania and Serbia that Covid-19 was spread by NATO troops stationed in the respective country.⁴⁰x Question 6, submissions from Lithuania and Serbia.
  Court decisions on the removal of Covid-19-related content were not available to all researchers. This might also be due to the impact the pandemic had on court proceedings.⁴¹x Question 7, submission from Albania. However, information concerning criminal proceedings against users was available in multiple countries. In that regard, contributions reflect different national approaches to governing speech online: while there is a group of countries in which individual users have been prosecuted for spreading “fake news” as a misdemeanor under the respective national criminal law,⁴²x Question 7, submissions from Bosnia and Herzegovina, Croatia, Israel, and Serbia. reported criminal proceedings in other countries are limited to violations of social distancing rules offline,⁴³x Question 7, submission from Belgium. documentations of such violations in content posted online⁴⁴x Question 7, submission from Spain. or cases of online-incitement to commit offline-violations (such as to attend prohibited protests).⁴⁵x Question 7, submission from Germany.
  Overall, it seems the pandemic has not (yet) reframed the way private actors are conceived of as potential enforcers of public rules. On the one hand, the enforcement of mask-wearing obligations by railway companies was debated in three countries,⁴⁶x Question 7, submissions from Belgium, Germany, Israel, and Italy. and shopkeepers and education institutions were widely obliged to ensure mask-wearing and social distancing rules within their respective spaces.⁴⁷x Question 7, submissions from Bosnia and Herzegovina and Israel. However, as for the broader discussion on private enforcement of public rules, participating countries are both individually and collectively far away from a consensus whether private actors, be they railway companies, shopkeepers or online platforms, should or should not “play policeman”.⁴⁸x Question 7, submission from Belgium, quoting former Belgian Prime Minister Sophie Wilmès saying Shopkeepers “Shouldn’t play policeman”, from Rik Arnoudt, ‘Mondmaskerplicht in Winkels: “We Rekenen Op Gezond Verstand van de Mensen”, Zegt Premier Wilmès’ VRT NWS (10 July 2020); see also question 7, Submission from Italy.
  Across all submitting countries, online platforms have been used to disseminate governmental or municipal restrictions and suggestions pertaining to Covid-19,⁴⁹x Question 9, all submissions; Question 11, submission from Albania cites criticism of the Albanian Prime Minister’s overly intensive use of Facebook as a means of communication opposed to other traditional forms of governmental communication. underlining the importance platforms such as Facebook or Twitter have for communicating governmental information.
  The use of these platforms seems to focus on spreading easy-to-access overviews of rules and suggestions,⁵⁰x Question 9, submission from Belgium. likely in response to the complexity and volatility of infection prevention rules and suggestions: in the pandemic, platforms seem to become increasingly crucial spaces to receive information about changes to (infection prevention) rules and, perhaps even more importantly, to receive information that helps to make sense of the fast-changing letter of the law. In this respect, governmental entities have in two submitting countries formed new alliances with social media influencers as a means to convey accessible Covid-19-related information.⁵¹x Question 9, submissions from Belgium and Finland, Question 12, submission from Finland.
  According to the submitting researchers’ individual, qualitative assessments, the role of platforms in dealing with Covid-19-related discourses/disinformation has not (yet) significantly impacted the way these platforms are considered. Although some submissions point to an increasing public awareness regarding issues such as Covid-19 disinformation,⁵²x Question 10, submissions from Belgium, Bosnia and Herzegovina, Croatia, Denmark, Germany, Israel, Serbia, and Spain; with the submissions from Belgium and Spain, pointing to statistical evidence for this development. most of those assert, in one form or another, that “it does not appear (for now) that (…) Covid-19-related disinformation has impacted public opinion regarding the role of platforms (…)”,⁵³x Question 10, submission from Belgium. assessing that any current debate’s “focus is usually on specific instances of moderation decisions, (…) and a wider or a more systematic reconsideration of the role of platforms is lacking”.⁵⁴x Question 10, submission from Bosnia and Herzegovina; similar assessments can be found in Question 10, submissions from Germany, Italy, and Serbia.
  Assessments regarding the question whether platforms have dealt with Covid-19-related discourses and disinformation sensibly vary: some submissions assert that platforms have done rather well in striking the necessary balance between respecting freedom of expression and necessary intervention,⁵⁵x Question 11, submissions from Albania and Germany. while other researchers fear that the platforms’ removal of Covid-19-related content might be a gateway to overly invasive content moderation practices in general.⁵⁶x Question 11, submission from Denmark.
  The importance attached to the problems of private content moderation seems to vary due to differences in perceived reliability or trustworthiness of other, official information about the spread of Covid-19: where official information on Covid-19 is scarce, addressing this scarcity is considered as a more pressing step (than private intervention) towards limiting the spread of disinformation.⁵⁷x Question 11, submission from Serbia; also reflected in question 12, submissions from Croatia and Lithuania. Moreover, contributions underscore the need for further research into the pandemic’s effect on private content moderation practices.⁵⁸x Question 11, submissions from Germany and Spain. Overall, responses to the question whether platforms dealt with the issue sensibly were positive. In most states, platforms succeeded in providing access to authoritative information on the pandemic.⁵⁹x Question 11, submissions from Belgium, Bosnia and Herzegovina, Estonia, Germany, Italy, Latvia, and Lithuania. Covid-19-related moderation in some cases even led to positive spillover effects on moderation practices regarding hate speech.⁶⁰x Question 11, submission from Bosnia and Herzegovina. The interplay of information provided by states, traditional media outlets and platforms is explicitly mentioned as fruitful in combating disinformation in some cases.⁶¹x Question 11, submissions from Finland, Latvia, Lithuania, and Norway.
  Some submissions, however, point out inadequacies in the moderation of disinformation on platforms.⁶²x Question 11, submissions from Albania, Estonia, Israel, Portugal, Serbia, South Africa, and Spain. This relates to inadequate expertise and insufficient staffing,⁶³x Question 11, submission from Albania. lack of effort,⁶⁴x Question 11, submissions from Israel and South Africa. lack of a country-tailored approach,⁶⁵x Question 11, submission from Portugal. missing interlinkage with reliable official sources,⁶⁶x Question 11, submission from Serbia. and unclear duties of platforms.⁶⁷x Question 11, submission from Spain. The main challenges identified in some countries relate to ensuring the authenticity of information on platforms,⁶⁸x Question 11, submission from Albania. the misuse of disinformation on the pandemic as a tool for party politics,⁶⁹x Question 11, submissions from Albania and Argentina; question 12, submission from Argentina. and a lack of private-public cooperation in the combat of disinformation, for example when content flagged as disinformation by officials was only removed by platforms in 50% of the cases.⁷⁰x Question 11, submission from Belgium. The Portuguese submission suggests, instead of removal, a real-time fact-checking system that uses a color scheme to classify information – “green for OK, yellow for unchecked, and red for confirmed ‘fake news’”. In addition, the interests behind content should be made transparent, e.g., on the funding of the respective sites.⁷¹x Question 11, submission from Portugal. A challenge to such a system could be, as pointed out in another submission, conflicting statements from experts and investigative journalists and inadequacies of the official information system.⁷²x Question 11, submission from Serbia.

• 4 Recommendations

  There are some common denominators to be identified in the recommendations on the roles of state authorities, companies/platforms, and civil society. One of these denominators is the need for more efforts regarding active information and transparency: states should act more transparently themselves regarding their emergency measures and reasons therefore and communicate accurately, timely and responsibly.⁷³x Question 12, submissions from Albania, Belgium, Bosnia and Herzegovina, Croatia, Israel, Italy, Lithuania, Norway, Serbia, and South Africa. To be able to do so in a credible manner, the quality of the underlying emergency legislation is important, as contradictory norms result in contradictory governmental communication.⁷⁴x Question 12, submission from South Africa. Another common denominator is a call for active cooperation of states, platforms and civil society. One concrete recommendation in this regard is the establishment of contact points in every country that coordinate cooperation.⁷⁵x Question 12, submission from Bosnia and Herzegovina. Critical information on (seemingly) divisive topics, such as purchasing agreements for vaccines in the present climate, should be communicated particularly transparently by governments.⁷⁶x Question 12, submission from Norway.
  States should actively use platforms in their efforts, according to some of the recommendations.⁷⁷x Question 12, submissions from Bosnia and Herzegovina, Finland, and Latvia, One submission calls for positive incentives provided by the state for platforms to prioritize “truth” instead of profits.⁷⁸x Question 12, submission from Belgium. Others point towards a need for restraint from the state when trying to legislate against the spread of disinformation in order not to harm freedom of expression.⁷⁹x Question 12, submission from Denmark. When considering legislative action, some contributions call for specific national regulation of social media platforms,⁸⁰x Question 12, submissions from Bosnia and Herzegovina, Cyprus, and Spain. while the contribution from Germany, where such regulation is already in place, underlines the need to assess the possible adverse impacts of this legislation (NetzDG) during the pandemic.⁸¹x Question 7, submission from Germany.
  Researchers recommend that platforms continue their efforts in enhancing access to reliable information⁸²x Question 12, submissions from Argentina and Belgium. as well as in removing disinformation.⁸³x Question 12, submissions from Argentina and Belgium. A number of contributions underline the need for platforms to more transparently communicate the extent in which Covid-19-related disinformation is removed.⁸⁴x Question 12, submissions from Bosnia and Herzegovina, Germany, Israel, Italy, Lithuania, and Portugal (a). Recommended new models include the establishment of co-regulatory measures on a country-by-country basis.⁸⁵x Question 12, submission from Bosnia and Herzegovina. This would represent a paradigm shift, considering the fact that platforms have, so far, succeeded in ensuring the opposite: the submissions show that the nationalization of platforms’ responses to Covid-19-related disinformation is limited to fairly narrow, globally rolled-out “docking sites” for national authorities within their platforms (e.g. featured spaces for health authorities or access to chatbot-channels).⁸⁶x Question 3, submissions from Albania, Belgium, Croatia, Denmark, Estonia, Germany, Israel, and Italy.
  There is a broad consensus within the submissions that platforms should actively and transparently check content to prevent disinformation and provide access to reliable information.⁸⁷x Question 12, submissions from Albania, Argentina, Belgium, Bosnia and Herzegovina, Cyprus, Finland, Portugal, Serbia, and Spain. To do so effectively, they should not merely rely on algorithms, but use sufficient human moderators and provide adequate funding.⁸⁸x Question 12, submissions from Albania and Belgium. One part of the recommendations explicitly calls for self-regulation of platforms in this regard.⁸⁹x Question 12, submissions from Cyprus, Portugal, and Serbia. Platforms should moderate bearing in mind their users’ right to freedom of expression and avoid the impression of censorship.⁹⁰x Question 12, submissions from Argentina and Latvia. There is no clear preference for either deletion or flagging of content conveying disinformation.⁹¹x There are, however, some recommendations that clearly favour flagging over removing: question 12, submissions from Norway and Latvia. Algorithmic content classification should be further developed to be able to take context into account.⁹²x Question 12, submissions from South Africa and Spain.
  Public/private collaborations for spreading official information are contextualized in significantly different ways across submissions. While the Finnish submission evaluates the national authority’s approach to collaborate with influencers as multipliers for reliable information as an efficient way to combat disinformation,⁹³x Question 12, submission from Finland. the German submission focuses on the dangers for misuse of platforms’ power to magnify governmental information. It explicitly calls for limiting such governmental use of platforms to the ongoing health crisis. It can be concluded that this should hold true also for other, comparable crises.⁹⁴x Question 12, submission from Germany.
  The (present and future) role of civil society is mainly portrayed as a provider of (social) media literacy, multiplier of reliable information, factchecker, flagger of disinformation, and watchdog keeping in check platforms and governments.⁹⁵x Question 12, submissions from Argentina, Belgium, Bosnia and Herzegovina, Cyprus, Italy, Latvia, Lithuania, Norway, South Africa, and Spain.
  Concluding from the above observations and recommendations, the present health and information crisis has led to broad common understandings in many aspects. Lawmaking, political communication, the creation of information and the power structures behind it, and the moderation of content ought to be more transparent – with or without a crisis. However, the statements we analyzed in this study also highlight some of the disputed territories of (social) media regulation in Europe. The underlying questions about the existence of objectifiable truth (as opposed to “fake news”), the danger of opening Pandora’s box of governmental control over platforms as private entities used to disseminate this unclear “truth”, and the danger of encouraging overbroad content governance by private actors are among the most pressing of these questions. These potential negative impacts on human rights might also explain the preference of some commentators to remain within the boundaries of platform self-regulation and not to overstress state’s responsibilities. Some submissions, on the other hand, show an openness for more government intervention and regulation – a development that is well underway during the Covid-19-pandemic. The nature and exact scope of the related national norm-making if implemented, together with the harmonization efforts at the EU level, will play a key role in the shaping of the post-pandemic information society.

• 5 Contributions by Question and Country

  Question 1: What are the five most popular platforms (by daily active users) in your country?

  Albania

  Following the study conducted by Open Society Foundation for Albania (OSFA) in 2018 on the ‘Landscape of Online Media in Albania’, data showed that Albanians tend to turn to traditional media for reliable information, although online media have gained more ground recently. According to Google Trends, the 20 most searched words by Albanians in Google in 2017 included: Facebook, YouTube, Google, newspapers, panorama, Instagram, tema and lajmifundit, which shows a high interest in social media and online media. It is worth noting that the OSFA study of 2018 makes reference to one of the very few surveys on media usage by the public conducted back in 2014, which states that: 73% of respondents said they trusted information from TV, compared to 43% who believed in radio and the press, and 46 % who believed in online media. According to the same study, 89% of Albanians said they watch TV every day, compared to 42% for the internet and 25% for the press. In addition, when asked regarding the main source of information for political news, 84% of the respondents cited television as the main source of information.⁹⁶x Open Society Foundation. (2018) LANDSCAPE OF ONLINE MEDIA IN ALBANIA – Survey with online media. Available at: https://www.osfa.al/sites/default/files/peizash_i_medias_online.pdf.
  The interview with Mr. Llazar Semini led to the following ranking of the most popular online platforms: Balkanweb, shqiptarja.com, panorama, Top-channel tv, exit.com.⁹⁷x Ll. Semini Interview (LLazar Semini is correspondent to the Associated Press. Mr. Semini consulted his colleagues at the Albanian Media Institute and Authority for Audio-visual media). However, Facebook, WhatsApp, Instagram and Twitter are also commonly used platforms in Albania.

  Argentina

  Facebook, Twitter, Google, YouTube & WhatsApp

  Belgium

  In Belgium – due to its state structure – relevant numbers often exist on a regional rather than on a national level.⁹⁸x ‘Social Media Usage in Belgium – Statistics & Facts’ (Statista) https://www.statista.com/topics/5525/social-media-in-belgium/#:~:text=Nonetheless%2C%20Facebook%20Messenger%20is%20the,%2C%20Snapchat%2C%20iMessage%20and%20Skype. In particular, information concerning daily users appears to be available only at regional level (Flanders).

  • Daily social media usage for Flanders = Facebook (64%), Instagram (30%), YouTube (25%), Twitter (10%), LinkedIn and Pinterest (5%).⁹⁹x Karel Vandendriessche and Lieven De Marez, ‘Imec.Digimeter 2019’ 38 https://www.imec.be/nl/expertises/imec-digimeter/digimeter-2019. These percentages relate to a study of a representative sample of Flemish 2,754 media users. Messenger apps such as WhatsApp are also very popular but only monthly usage numbers are available, for WhatsApp this is 72%.

  • Daily usage for Wallonia = not found

  • Monthly usage for Belgium (internet users between 16 to 64) = Facebook (80%), YouTube (79%), Facebook Messenger (68%), WhatsApp (60%), Instagram (50%).¹⁰⁰x ‘Digital 2020: Belgium’ (Datareportal) https://datareportal.com/reports/digital-2020-belgium slide 43.

  Bosnia and Herzegovina

  According to Amazon’s Alexa,¹⁰¹x https://www.alexa.com/topsites/countries/BA, accessed on 5 October 2020. information available about the following categories: Daily Time on Site, Daily Pageviews per Visitor, % of Traffic From Search, and Total Sites Linking in. the five most popular platforms, by daily active users in Bosnia and Herzegovina are as follows: 1. Google.com 2. YouTube.com 3. Avaz.ba 4. Klix.ba 5. Facebook.com. Out of these the five most popular, two are local news portals that have country-wide audience (klix.ba and avaz.ba). Avaz.ba is one of the oldest daily newspapers (some of its content qualified as tabloid journalism) in the country, which started as a print version – Dnevni avaz, still published since 1995, and with an online version, enabling free access to a part of its content, but also a subscription option for additional content via Avaz Digital. Both avaz.ba and klix.ba have their official accounts on all social media platforms.¹⁰²x Facebook accounts: https://www.facebook.com/dnevniavaz, https://www.facebook.com/Klix.ba.

  Croatia

  Facebook, WhatsApp, Viber, YouTube (based on my assessment).

  Cyprus

  Facebook/ Instagram/ Twitter/ YouTube/ LinkedIn. It should be noted that Cyprus has a population of just 1.19 million (February 2019) and 1.01 million are internet users. The number of social media users in Cyprus accessing sites via a mobile is 920,000 which is 77% of the population.¹⁰³x https://datareportal.com/reports/digital-2020-cyprus https://contentworks.agency/social-media-in-cyprus-the-stats-you-need-to-know/.

  Denmark

  Facebook 63%, YouTube 26%, Instagram 25%, Snapchat 24%, LinkedIn 7%.

  Estonia

  Google, YouTube, Facebook, Instagram, LinkedIn.¹⁰⁴x https://milos.ee/suur-uuring-eestlaste-interneti-ja-sotsiaalmeedia-kasutus-aastal-2020/ (2020 study, referring to data from We Are Social and Hootsuite). – English language and Estonian. Only Estonian language: Delfi.ee, Postimees.ee, err.ee, epl.ee.

  Finland

  In social media most popular platforms are Facebook, Instagram, Twitter, Pinterest, YouTube. Regarding digital platforms in general Facebook, Twitter, Iltalehti, Iltasanomat and Suomi 24.

  Germany

  1. WhatsApp, 2. Google, 3. YouTube, 4. Facebook, 5. Instagram.¹⁰⁵x Die Medienanstalten (2020) Intermediäre und Meinungsbildung. Mediengewichtungsstudie 2019-II, https://www.die-medienanstalten.de/fileadmin/user_upload/die_medienanstalten/Themen/Forschung/Intermediaere_und_Meinungsbildung/Intermediaere_Meinungsbildung_2019-2.pdf, 9.

  Israel

  1. WhatsApp, 2. Google, 3. YouTube, 4. Facebook, 5. Ynet (local site).¹⁰⁶x https://www.similarweb.com/top-websites/israel/.
  Surveys show a rise in usage of social media during Covid-19.¹⁰⁷x https://www.jpost.com/jpost-tech/internet-usage-in-israel-spikes-amid-coronavirus-pandemic-study-finds-637713.

  Italy

  According to one of the most referred statistics by Italian social media experts, the most used social media in Italy are the following (data related to the year 2019):
  Social Media Monthly users in Italy

  1. YouTube 36,100,000

  2. Facebook 35,900,000

  3. Instagram 27,000,000

  4. LinkedIn 18,700,000

  5. Pinterest 16,600,000

  Statistics show that while Twitter is in the sixth position, with 10.200.000 users, TikTok has surged rapidly in the last months, so it is likely that with more recent data it will be included in the top-five, excluding another platform.¹⁰⁸x http://www.audiweb.it/, https://vincos.it/2020/02/27/social-media-in-italia-utenti-e-tempo-di-utilizzo-nel-2019/.
  According to another source¹⁰⁹x https://gs.statcounter.com/social-media-stats/all/italy. the statistics of market share show different users count but the same social platforms

  1. Facebook

  2. Pinterest

  3. Twitter

  4. Instagram

  5. YouTube

  Latvia

  There are no recent statistics regarding the most popular platforms in Latvia. However, following the independent researcher’s data from May, the most popular social networks in Latvia were Facebook, Instagram, YouTube, Twitter, Snapchat, Pinterest.¹¹⁰x https://infinitum.agency/blog/aptaujas-rezultatu-apkopojums-ka-mainijusies-latvijas-iedzivotaju-socialo-tiklu-lietosanas-paradumi-covid-19-izplatibas-laika/. At the same time, it must be noted that this survey did not include the common communication platforms, such as WhatsApp, Telegram and Signal. Older data shows that already in 2018 WhatsApp was used by 85 per cent of the responders;¹¹¹x https://littlebit.inspired.lv/socialo-tiklu-lietosanas-paradumi-baltijas-valstis/. thus, it could also be one of the TOP 5 platforms in Latvia.

  Lithuania

  1) Facebook, 2) Pinterest, 3) YouTube, 4) Instagram, 5) Twitter (Social Media Stats in Lithuania – September 2020¹¹²x https://gs.statcounter.com/social-media-stats/all/lithuania.). According to a survey conducted by “Synopticum”, in April 2020, 46% of users said that the time they spent in social media increased during the lockdown. Yet social media were not the main source of news regarding Covid-19. The main source of such information were news portals (for 39 % of users) followed by TV (30%) and social media (17%). For women, social media were on the second place after TV. 46% of respondents did not consider information on Covid-19 posted on social media to be reliable whereas 43% considered it reliable.¹¹³x Karantino metu lietuviai socialiniuose tinkluose naršo dažniau: didžiausias dėmesys – Covid-19 naujienoms, 30/04/2020, https://www.delfi.lt/m360/naujausi-straipsniai/karantino-metu-lietuviai-socialiniuose-tinkluose-narso-dazniau-didziausias-demesys-covid-19-naujienoms.d?id=84173917.
  Data of one of the leading mobile network operators, “Bitė”, show that after the end of lockdown in mid-June, the use of Facebook and YouTube dropped below the pre-lockdown levels.¹¹⁴x S. Jakučionis, Operatoriai apibendrino, kaip keitėsi vartotojų įpročiai per pandemiją, 16/07/2020, https://www.15min.lt/verslas/naujiena/bendroves/operatoriai-apibendrino-kaip-keitesi-vartotoju-iprociai-per-pandemija-663-1345466. However, in August and September, according to “Bitė”, Facebook has reached the peak of its use this year and is a clear leader in Lithuania. The use of “Instagram” has dropped by 30% compared to the peak of the pandemic in April as a portion of its users possibly migrated to “TikTok” which is the leader in the increase of data flow. Popularity of conversation platforms (“Zoom, “Messenger”, “WhatsApp”, “Viber”, etc.) has grown. The flow of data to serve them has increased by 480%.
  After the lockdown (which lasted from mid-March to mid-June) their use diminished but still remains higher than prior to the lockdown. Data flow to serve “Microsoft Teams” in September was 90% higher than before the lockdown.¹¹⁵x Bitė”, Internetas po karantino: “TikTok” naudojimas – nestoja, “Zoom” – krenta, 05/10/2020, https://www.bite.lt/apie/ziniasklaidai/internetas-po-karantino-tiktok-naudojimas-nestoja-zoom-krenta. In 2018 a survey was conducted to compare the statistics of social media sites where people have accounts to social media accounts that are actually used. The biggest number of accounts was on 1) Facebook, 2) Google+, 3) YouTube, 4) Viber, 5) Instagram but according to the actual use the list was 1) Facebook, 2) YouTube, 3) Instagram, 4) Google +, 5) Viber.¹¹⁶x Gemius Baltic, Kiek žmonių iš tiesų naudojasi socialiniais tinklais?, 2019-01-18, https://www.gemius.lt/visos-naujienos/kiek-zmoniu-lietuvoje-is-tiesu-naudojasi-socialiniais-tinklais.html.

  Moldova

  Social Media Stats for Republic of Moldova during Sept 2019 – Sept 2020:¹¹⁷x https://gs.statcounter.com/social-media-stats/all/moldova/#monthly-201909-202009.
  I) Facebook: 84.15%; II) Pinterest: 8.11%; III) YouTube: 4.07%; IV) Instagram: 1.15%; V) Twitter: 0.99%; VI) VKontakte: 0.96%.

  Norway¹¹⁸x The contributors acknowledge the excellent research assistance for their submission by Marthe Emilie Kielland Røssaak, research assistant at the Norwegian Centre for Human Rights, University of Oslo.

  The most popular Websites are YouTube, Facebook, VG.no, NRK.no, Netflix.no.¹¹⁹x Datareportal: Digital 2020: Norway https://datareportal.com/reports/digital-2020-norway. VG.no is the online site of a national newspaper. NRK (Norsk Rikskringkastning) is the site of the state broadcaster, whose original medium was television. The most popular social media platforms are Facebook, Twitter, Instagram, Pinterest and YouTube.¹²⁰x Social Media Stats Worldwide: Norway https://gs.statcounter.com/social-media-stats.

  Portugal (a)

  Facebook, YouTube, Instagram, WhatsApp, LinkedIn.¹²¹x https://www.marketinglovers.pro/as-redes-sociais-mais-usadas-em-portugal/; https://4gnews.pt/redes-sociais-mais-usadas/.

  Serbia

  1.Facebook; 2. Instagram; 3. YouTube; 4. Twitter; 5. LinkedIn.¹²²x Pioniri, https://pioniri.com/sr/socialserbia2019/.

  South Africa

  WhatsApp; YouTube; Facebook (incl. Facebook Messenger); Instagram; Twitter.¹²³x NB: Regarding the definition of the category ’platforms’, we decided to include any websites or applications which involve peer-to-peer content sharing. It remains difficult in general to obtain accurate daily active user metrics for websites. There are several organisations who research such metrics, using different methodologies. One source based on data from various organisations is: https://www.talkwalker.com/blog/social-media-stats-south-africa.

  Spain

  Based on the study Digital situation, Internet and social networks Spain 2020,¹²⁴x Yi Min Shun Xiz. (2020) Social Media, Marketing, Seo, Marca personal. From Similar web. Study of the digital situation, internet and social networks Spain, January 2020. Retrieved from https://yiminshum.com/social-media-espana-2020/. it must be taken into account that Spain has 46.75 million inhabitants, 80% of them living in urbanized areas. There are 54.11 million mobile connections, which means 116% compared to the total population, and the total number of Internet users is 42.40 million, meaning that 91% of the population has access to the service. Users of social networks represent 29 million, which means that 62% of Spaniards use them. Five networks are the most common in Spain, by order: YouTube with 89% (Salaverría, 2019;¹²⁵x Salaverría et al. (2019) Disinformation in times of pandemia: typology of hoax about Covid-19, Retrieved from https://recyt.fecyt.es/index.php/EPI/article/view/epi.2020.may.15/50027. AIMC, 2019;¹²⁶x Web browsers (2019) AIMC (pages 72-73) Source: http://download.aimc.es/aimc/Rub9aYt/macro2019c/#page=72. Yi Min Shun Xiz, 2020;¹²⁷x Yi Min Shun Xiz. (2020) Social Media, Marketing, Seo, Marca personal. From Similarweb. Study of the digital situation, internet and social networks Spain, January 2020. Retrieved from https://yiminshum.com/social-media-espana-2020/. Epdata, 2020¹²⁸x Epdata.es. Redes sociales más usadas por los españoles. Retrieved from https://www.epdata.es/datos/usuarios-redes-sociales-espana-estudio-iab/382.), WhatsApp with 86% (declared as active users) (Salaverría, 2019 and Yi Min Shun Xiz, 2020), Facebook with 79%, Instagram with 65%, Twitter with 53% (declared as active users). Consideration could also be given to other smaller cases, such as Pinterest or LinkedIn (AIMC, Epdata, 2020).

  Question 2: Were certain platforms or types of platforms (like messengers) in your country more affected by Covid-19-related disinformation than others? If yes, please name them and indicate a source

  Albania

  There are no clear-cut scientific studies in this regard. Fake news is spread via online platforms (mainly Facebook and WhatsApp), but also via traditional media.
  A local fact-checking news site regularly puts forward cases, mainly concerning the government not keeping pledges.¹²⁹x https://faktoje.al/?s=covid. Regarding Covid-19, the Faktoje.al, a news fact-checking portal points out to the disinformation circulating in the Albanian online media but also in various TV programs. The so-called “folk doctors” with a relatively high number of audiences/followers on social networks, especially Facebook, have been for several months pushing forward their own “campaign” offering supposedly cures for Covid-19 treatment.¹³⁰x “Mjekët popullorë”, mitet dhe dilemat që po shoqërojnë pandeminë Covid-19, https://faktoje.al/mjeketpopullore-mitet-dhe-dilemat-qe-po-shoqerojne-pandemine-covid-19/ 5 Ruzhdi Metali, Folk doctor, has a facebook page with 34k followers.
  “I have cured a family … it is merely a flu, it will disappear with the arrival of the summer” – interview with a Folk Doctor on one of the most popular TV programs in Albania on May 8, 2020.¹³¹x https://www.youtube.com/watch?v=Cj71Af053O0&feature=youtu.be. On 14 July 2020, the police arrested two persons who through the social network “Facebook” called for the production of substances for the treatment of Covid-19 virus from a mixture of hydrochloric acid with water.
  In an interview with Fax News, Altin Goxhaj (Lawyer) argued that if someone dies of Covid-19 the state takes over the funeral ceremony, which on itself raises suspicions. According to the him, from unconfirmed data, it results that the state is paid around EUR 16-18 million and this has led to an increase in figures. He claims that the numbers are being manipulated because the government makes profit out of it.¹³²x https://www.youtube.com/watch?v=hppxKTkKDWY&feature=youtu.be.
  On the social network “WhatsApp” circulated a text message¹³³x See also: https://faktoje.al/kura-e-sherimit-te-covid-19-me-sode-dhe-limon-fake-news/. which stated “the Ministry of Health has approved an immediate reward of EUR 350, for those who stay at home”, which was accompanied by a link. In fact, this “information” was denied by the Minister of Health and Social Protection, while the link was a “trap” that led nowhere.¹³⁴x Infodemi në kohën e pandemisë koronavirus “Covid-19” https://faktoje.al/infodemi-ne-kohen-e-pandemisekoronavirus-covid-19/, http://kryeministria.al/.

  Argentina

  Google, Facebook and Twitter.

  Belgium

  Sources concerning online disinformation in Belgium mostly refer to Facebook, Twitter and WhatsApp as being the platforms affected by Covid-19-related disinformation.¹³⁵x Fake News Doet de Ronde, Maar Geloof Niet Alles Op Whatsapp En Facebook’ HLN (3 December 2020), https://www.hln.be/binnenland/fake-news-doet-de-ronde-maar-geloof-niet-alles-op-whatsapp-en-facebook~a3172370/; ‘Nationaal Crisiscentrum Waarschuwt Voor Fake News Op Sociale Media’ Knack (16 March 2020), https://www.knack.be/nieuws/belgie/nationaal-crisiscentrum-waarschuwt-voor-fake-news-op-sociale-media/article-belga-1577169.html; ‘Whatsapp Maakt Verspreiding van Valse Berichten Heel Wat Moeilijker’ Metro (4 July 2020), https://nl.metrotime.be/2020/04/07/must-read/whatsapp-maakt-verspreiding-van-valse-berichten-heel-wat-moeilijker/. None of the three seems specifically more affected than the others.

  Bosnia and Herzegovina

  The beginning of the pandemic saw increased chain-messaging via Viber and WhatsApp platforms, with disinformation about various aspects of the pandemic, including advice by real or imaginary doctors from foreign countries on how the spread of the virus can be prevented.¹³⁶x file:///C:/Users/smaslocerkic/Downloads/Op-ed_%20False%20narrative_Kapetanovic_0305.pdf. In addition, there was a lot of targeting of persons with who were reported as early positive cases, with false news about their irresponsible behaviour that caused the spread of the virus. For example, a woman who returned from Italy with her family in the end of February, when World Health Organisation declared world pandemic, was a subject of false reporting, when the most popular daily newspaper in BiH Dnevni avaz carried the information about her going to a concert attended by 500 people and using public transport while infected.¹³⁷x https://www.slobodnaevropa.org/a/pandemija-korona-virus-lazne-vesti/30486048.html. Furthermore, social media platforms, Facebook in particular, were affected by the spread of disinformation published on personal accounts managed by both private and public persons with thousands of likes and shares in a matter of minutes. The disinformation mostly pertained to various conspiracy theories about the virus, the harmful, even lethal effects of wearing masks, disinformation about the number of Covid-19 positive cases, etc. Regional portals raskrinkavanje.ba and istinomjer.ba publish regular analyses and fact-checking on content published about the pandemic on various platforms.¹³⁸x https://istinomjer.ba/uzivo-pracenje-dezinformacija-tokom-pandemije-covid-19/. An overview of the published items indicates that no platform is immune to the disinformation spread, even though Facebook accounts and click-bait portals lead the way.¹³⁹x https://raskrinkavanje.ba/analiza/netacne-tvrdnje-o-rekordnim-brojevima-novozarazenih-koronavirusom https://raskrinkavanje.ba/analiza/erna-selimovic-internetska-senzacija-bez-ijedne-tacne-tvrdnje-o-koronavirusu https://raskrinkavanje.ba/analiza/da-ponovimo-medicinske-maske-vas-ne-mogu-otrovati-ugljen-dioksidom.

  Croatia

  WhatsApp and Viber, according to the platform Faktograf.¹⁴⁰x https://faktograf.hr/2020/10/19/live-blog-dezinformacije-o-koronavirusu/. Often the comments under news are found in many news portal spreading fake news and misconceptions (such as: Index.hr, 24sata.hr, Narod.hr and many others).

  Cyprus

  2. There are no clear-cut scientific studies in this regard. However, Facebook seems to be the platform which is mostly affected by Covid19 fake news since there is a massive spread of disinformation. We should notice, according to the latest Eurobarometer of EU related to “attitudes towards the impact of digitalization on our lives”,¹⁴¹x https://ec.europa.eu/commission/presscorner/detail/en/IP_20_383. that given the fact that Cypriots visits sites from both Greece and Cyprus a large number of users come across fake news. Social media platforms are among the first three reasons for this danger (special Eurobarometer 503 related to the impact of digitalisation on daily lives). In that meaning we should notice that an Athens prosecutor is examining posts on social media networks and news sites claiming that the pandemic is essentially a conspiracy, urging people to refuse to accept fines and sanctions and to disobey restrictions to contain a further spread.¹⁴²x https://www.ekathimerini.com/255438/article/ekathimerini/news/authorities-crack-down-on-online-conspiracy-theories. The same thing is being also examined in Cyprus.

  Denmark

  Facebook and its messaging service has been used to spread mis-information about Covid,¹⁴³x https://www.dr.dk/nyheder/viden/kroppen/misinformation-om-mundbind-spredes-paa-facebook. but also platforms as Instagram have been used.¹⁴⁴x https://www.tjekdet.dk/faktatjek/kendt-influencer-stempler-ind-i-corona-debatten-med-stribevis-af-usandheder.

  Estonia

  There have been no methodical studies into this issue. The main known source for spreading disinformation is Facebook. Although news portals do not in general spread false information, there are a couple of portals that are known to portray information in a biased way or spread disinformation. The two main portals are objektiiv.ee and uueduudised.ee. For example, there are news items that emphasize the “international nature” of coronavirus cases in Estonia. An article on uueduudised.ee from 28 July states that “The Estonian corona epic was initiated by an Iranian, continued by the Italians, and now supplemented by Ukrainians and Poles”.¹⁴⁵x https://uueduudised.ee/uudis/eesti/eesti-koroonakollete-omaparaks-on-internatsionaalne-paritolu-sedapuhku-on-mangus-poola-voortooline/.

  Finland

  In Finland there is no wide and documented wave of disinformation. Only singular cases can be found from Facebook, Twitter and different online discussion platforms like Suomi24, Ylilauta and to a certain extent Iltalehti and Iltasanomat.

  Germany

  There are no clear-cut scientific studies in this regard. In media reports, Telegram is often mentioned as a platform to dodge fact-checking and Covid-19-related content moderation.¹⁴⁶x https://www.tagesschau.de/investigativ/ndr-wdr/corona-telegram-101.html. The investigation and fact-checking network Correctiv published (non-representative) numbers indicating YouTube as primary source for Covid-19-related misinformation (2. Websites; 3. FB; 4. Twitter; 5. Telegram) and WhatsApp as the primary distribution channel (2. Facebook, 3. YT, 4. Website; 5. Twitter).

  Israel

  There are no scientific/empirical source indicating whether certain platforms were more affected than others in Israel. However in an Israeli conference regarding “fake news during covid-19 days” one of the speakers, Orit Perlov, who specializes in social media in the middle east, mentioned that in her opinion WhatsApp’s groups are more dangerous in this time than public platforms such as twitter. Perlov gave as an example messages from military colleagues, and emphasized that the spreader identity provides credibility to the message delivered. The assumption that WhatsApp groups are more affected than other platforms is particularly relevant to small countries as Israel.¹⁴⁷x Orit Perlov "Fake news during Coronavirus time" Institute for National Security Studies (2020), https://www.youtube.com/watch?v=PI186oKq2xI&t=2435s.

  Italy

  Yes, some studies suggest Facebook, Pinterest and Twitter.¹⁴⁸x Fake News and Covid-19 in Italy: Results of a Quantitative Observational, Andrea Moscadelli, Giuseppe Albora, Massimiliano Alberto Biamonte, Duccio Giorgetti, Michele Innocenzio, Sonia Paoli, Chiara Lorini,Paolo Bonanni and Guglielmo Bonaccorsi, Int. J. Environ. Res. Public Health 2020, 17(16), 5850; https://www.mdpi.com/1660-4601/17/16/5850/htm#B54-ijerph-17-05850. More generally, it has been remarked that the involvement of social media was deep and broad in Italy. Indeed: “Italy was totally involved in this infodemic. For instance, a report highlighted that the term “Coronavirus” accounted for 575,000 searches by Italian users out of a monthly total of 950,000 (Sciuto & Paoletti, 2020). In a study by Edelman (2020), Italy was the country with the highest percentage of people accessing news and information about the virus on a daily basis (58%), overtaking countries like Korea, Japan and US. AGCOM (2020) found that, as a proportion of disinformation published online, Coronavirus contents rose from 5% in early January to 46% in late March. On social media, in particular, Coronavirus posts increased to 36% of all messages produced by disinformation sources” (Lovari, 2020).

  Latvia

  Facebook has become a platform where the spread of disinformation, including Covid-19 connected fake news and especially videos explaining the dangers of vaccines and masks or the posts regarding the “fakeness” of Covid-19 tests, has been the easiest. Even though there are no researches on that yet, it can be seen when looking at the rebuked news and their sources.¹⁴⁹x https://www.apollo.lv/6930268/ari-viedokli-par-covid-19-policija-varetu-vertet-ka-krapsanu, https://www.tvnet.lv/7089050/dezinformacijas-modes-kliedziens-stasti-par-viltus-pozitiviem-covid-19-testiem and others. Additionally, 2020 was a “good time” for the fake-news connected Facebook pages and also independent internet pages posting dubious news, which later got shared on Facebook.¹⁵⁰x https://rebaltica.lv/2020/03/atminudens-tirgotajs-maldina-par-koronavirusu/. Such information was also used by politicians to gain popularity.
  Similarly, also WhatsApp became a source of fake news regarding full quarantine to be imposed in Latvia.¹⁵¹x https://www.lsm.lv/raksts/zinas/zinu-analize/covid-19-un-viltus-zinas-valsts-policija-var-vertet-ari-krapsanas-uzdosanu-par-viedokli.a352781. However, these have been more or less independent cases. In addition to that, a group of people fighting against vaccines, 5G and Bill Gates, after being “censored” by Facebook have also created their own channel in Telegram.¹⁵²x https://www.la.lv/video-pandemijas-vitus-zinu-topa-ka-bils-geits-izgudrojis-koronavirusu-un-cipo-cilvekus. Nonetheless, this social network yet has to gain its popularity.
  It is essential to note that several fake news have also been distributed in Russian or have been translated from this language. At the beginning of spring 2020 such news mainly denied the dangers of the virus.¹⁵³x https://www.lsm.lv/raksts/zinas/zinu-analize/dezinfodemijas-upuri-tikai-anonimi-bandinieki-ka-top-un-izplatas-meligas-zinas.a359760/. Later the Russian-speaking media distributed news regarding the NATO Extended Presence Battlegroup stationed in Latvia, whose soldiers en masse supposedly had gotten ill with Covid-19.¹⁵⁴x https://www.facebook.com/127277387309642/posts/2867373299966690/.

  Lithuania

  When it comes to social media, disinformation was mainly published on Facebook and YouTube. Besides that, it appeared on certain controversial news portals (Debunk EU: Latvia had the widest spread of Covid-19 related disinformation in May, 11-06-2020,¹⁵⁵x https://en.delfi.lt/politics/debunk-eu-latvia-had-the-widest-spread-of-covid-19-related-disinformation-in-may.d?id=84505739. see specifically this link.¹⁵⁶x https://g1.dcdn.lt/images/pix/580x360/Ny0Hxe0BSzI/dissinformation-in-baltic-in-may-84505851.jpg.
  Facebook groups were created, YouTube channels were advertised in such groups. Fake profiles were created on Facebook. Comments sections on mainstream news portals were used to distribute disinformation. (Ekspertas apie Covid-19 ir dezinformaciją: pandemija atgaivino visas senąsias sąmokslo teorijas, 2020-09-26.¹⁵⁷x https://www.lrt.lt/mediateka/irasas/2000122788/ekspertas-apie-covid-19-ir-dezinformacija-pandemija-atgaivino-visas-senasias-samokslo-teorijas. Comments on Facebook accounts of the Government and of the Ministry of Health are made from fake Facebook accounts (SAM įspėja: auga dezinformacijos kiekis, nukreiptas prieš kaukių dėvėjimą, 2020-09-17.¹⁵⁸x https://sam.lrv.lt/lt/naujienos/sam-ispeja-auga-dezinformacijos-kiekis-nukreiptas-pries-kaukiu-devejima.

  According to Mažvydas Kunevičius, Chief Lieutenant of the Lithuanian Armed Forces, the Strategic Communication Department, since the beginning of the quarantine, such networks as YouTube, Facebook, VKontakte, Reddit, Twitter as well as controversial news portals and online blogs were used to spread misleading information and conspiracy theories. There were cases when e-mails were generated and sent to high-ranking officials, institutions and the media to perform information attacks (Experts warn: false information on Covid-19 on social media spreads fast, 12-05-2020).¹⁵⁹x https://koronastop.lrv.lt/en/news/experts-warn-false-information-on-covid-19-on-social-media-spreads-fast.

  Moldova

  There are no exact data in this regard. According to the survey conducted in May 2020 by WatchDog.md and CBS Axa,¹⁶⁰x MAI 2020. Impactul dezinformării în contextul pandemiei (Ro) / MAY 2020 The impact of misinformation in the context of the pandemic https://www.watchdog.md/2020/05/21/rezultatele-sondajului-realizat-la-comanda-watchdog-md-denota-un-impact-puternic-al-pandemiei-asupra-preferintelor-politice-si-gradului-de-incredere-in-teorii-conspirologice/. the Degree of fake news according to reliable information sources had been the following:
  Television: 7.48 points
  Informative sites on internet: 7.26
  Social networks on internet: 8.13
  Social networks: Facebook: 7.8 points; Odnoklassniki: 8.3; Vkontakte: 8.0; Instagram: 7.6; Telegram: 7.3

  Norway

  There is no specific research on this, but some sources point towards disinformation on certain platforms. The website Faktisk.no fact checks information spread on social media and news stories. Their recent findings of disinformation relate mainly to Facebook posts,¹⁶¹x Faktisk.no: Facebook: a statement that a test method for Covid-19 was approved in 2015 is spreading across Facebook in Norway, originating from the Danish website corona-information.dk https://www.faktisk.no/faktasjekker/nrg/nei-en-testmetode-for-covid-19-ble-ikke-patentert-i-2015; Faktisk.no Facebook: a retired doctor posted disinformation about Covid-19 which spread fast after the post was shared by a Norwegian ‘celebrity’ https://www.faktisk.no/artikler/71v/pensjonert-lege-sprer-feilinformasjon-pa-facebook; https://www.faktisk.no/faktasjekker/lrp/jo-covid-19-er-farligere-enn-vanlig-influensa; https://www.faktisk.no/faktasjekker/pJB/nei-regjeringen-vil-ikke-bruke-forlenget-koronafullmakt-til-a-sette-inn-haeren-mot-folket; https://www.faktisk.no/artikler/dgq/illustrasjon-av-smitterisiko-inneholder-udokumenterte-tall; https://www.faktisk.no/faktasjekker/vn8/nei-japansk-nobelprisvinner-har-ikke-sagt-at-koronaviruset-er-menneskeskapt. but also document.no,¹⁶²x https://www.faktisk.no/artikler/Q5o/fortsatt-ikke-gode-beviser-for-at-koronaviruset-kom-fra-en-lab. and one case about NRK.no.¹⁶³x https://www.faktisk.no/artikler/gK2/nrks-omstridte-korona-artikkel-har-spredt-feilinformasjon-til-millioner. Many of the Facebook posts they fact-check had gained attention as they were posted or shared by ‘famous’ Norwegians.

  Portugal

  Facebook and WhatsApp.¹⁶⁴x https://visao.sapo.pt/atualidade/politica/2020-05-05-covid-19-mais-de-2-700-informacoes-falsas-detetadas-por-dia-nas-redes-sociais-na-europa/.

  Serbia

  Scientific studies about spreading Covid-19 disinformation are still missing in Serbia, but FakeNews tragač, an online platform established within media and NGOs’ Debunking Disinformation project to fight disinformation spread in the Serbian media and platforms, published the study on “Korona virus Infodemija u Srbiji” in April 2020.¹⁶⁵x The study is available in the Serbian language at https://fakenews.rs/wp-content/uploads/Korona-i-infodemija-u-Srbiji2020.pdf. The study includes research on the Covid-19 disinformation on popular platforms. From March 12 to April 12, 2020, the research team detected 43 disinformation about Covid-19, broadcasted 241 times by different traditional media and online platforms in Serbia. In the same period, 241 disinformation only on Facebook was shared 223,446 times.¹⁶⁶x Ibid., p. 7. In the daily media, Facebook is also often mentioned as a platform from which various unverified information related to Covid-19 comes.¹⁶⁷x See BBC News in Serbian, “Corona Virus, Blanka and China: Conspiracy Theories, Canards and Misconceptions” (29.01.2020) at https://www.bbc.com/serbian/lat/svet-51292766 5European Communication Monitor, The Report of 2018, p. 17, available at https://www.communicationmonitor.eu/2018/06/13/ecm-european-communication-monitor-2018/. See at https://www.raskrikavanje.rs/covid19/?vrsta=dezinformacije.
  It should be added that, in the 2018 Europe Communication Monitor Report, that targeted 48 countries, Serbia, together with the Check Republic, Russia and Romania, was identified as the country with the strongest impact of fake news. The social media were detected as the most common source of disinformation. To fight against Covid-19 disinformation, the journalists in Serbia has established a specialized internet portal “raskrinkavanje.rs”.

  South Africa

  Yes, WhatsApp, followed by Facebook and then Twitter.¹⁶⁸x See https://www.dailymaverick.co.za/article/2020-09-20-disinformation-in-a-time-of-covid-19-weekly-trends-in-south-africa-10/, referencingreal411.org.za.

  Spain

  The most affected platforms by Covid19-related disinformation are WhatsApp¹⁶⁹x Ismael Marinero (El Mundo)16-3-2020. Retrieved from https://www.elmundo.es/cultura/2020/03/16/5e6b76cc21efa07c058b4572.html. [by “rumors, hoaxes, and interested inventions”], Facebook, Instagram¹⁷⁰x Esteban Urreizieta (El Mundo) 1-5-2020. Retrieved from https://www.elmundo.es/espana/2020/05/01/5eac070221efa07e148b45fe.html. and Twitter, which “is a web of real people intertwined with a vast population of bots and fake accounts behind which we do not know who is hiding”.¹⁷¹x Marcel Obst 31.5.2020 Why disinformation is faster and more efficient. Retrieved from https://www.huffingtonpost.es/entry/por-que-la-desinformacion-es-mas-rapida-y-eficiente_es_5ed285ecc5b66e04b2885269. Moreover, the first three ones would be “responsible for more than two-thirds (69%) of all fake news”.¹⁷²x Esteban Urreizieta (El Mundo) 1-5-2020. Retrieved from https://www.elmundo.es/espana/2020/05/01/5eac070221efa07e148b45fe.html.
  The European Communication Monitor (2018)¹⁷³x European Communication Monitor (2018) by Zerfass et al. Retrieved from https://www.communicationmonitor.eu/2018/06/13/ecm-european-communication-monitor-2018/. underlined that Spain was one of the countries with the most vivid debates about fake news (64.9%). Its public opinion was influenced by 61% (p. 20). The report also informs that Social Media is the largest source of false news (81.3%), after Media (59.6%) and internal media (14.3%) (p. 27). Communication professionals already foresee that until 2021 disinformation will be one of the issues with which they will have to deal (12.3%) (p. 46). Salaverría et al. (2019) understand disinformation when deliberately false data is spread for economic, ideological or other reasons.¹⁷⁴x Salaverría et al. (2019) Disinformation in times of pandemia: typology of hoax about Covid-19. Retrieved from https://recyt.fecyt.es/index.php/EPI/article/view/epi.2020.may.15/50027. This study distinguishes the following types of hoaxes by gradation: joke, exaggeration, decontextualization, deception. The indisputably most frequent modality is deception (64.4%) (p. 10). As for the format, the most frequent is the text (p. 6).

  Question 3: What have the five most popular platforms done to combat Covid-19-related disinformation in your country, including in relation to protests?

  Note: We are especially interested in is specific measures taken by platforms within your country

  Albania

  No specific measures taken. Faktoje.al (mentioned above) has often pointed out to the spread of fake news. It should be said, though, that Albanian media portals are not that attentive or checking on the news. The government is re-considering a new law on digital platforms, portals and the spread of fake news by them. After OSCE and EU complained of the previous version of the Law passed by the parliament, they are now reconsidering. The new Law is expected to introduce heavy fines on portals with fake news.

  Argentina:

  a) Facebook introduced a new feature on its platform that automatically detects when a user is about to post a link about the coronavirus and sends a notification with context about the article beforehand to prevent misinformation. Also created a hub.¹⁷⁵x https://www.facebook.com/coronavirus_info/. More information here¹⁷⁶x https://about.fb.com/news/2020/10/coronavirus/. and here.¹⁷⁷x https://about.fb.com/?s=covid. b) Google is working with media in the region to help them distribute their content within Google products and launched an experience for Covid-19 within Google News (App, IOS and Web), which consists of highlighting the latest news about Covid-19 from trusted sources and news about its impact around the world. c) Twitter has started putting warning messages on tweets containing misleading information about Covid-19. Twitter is targeting claims confirmed to be false or misleading by experts such as public health authorities in which the accuracy, truthfulness or credibility is contested or unknown It said the new system would also apply to tweets sent before this week. Teams are using and improving on internal systems to proactively monitor content related to Covid-19. d) Alphabet Inc’s YouTube is working to remove videos from its site that spread misinformation about Covid-19 vaccines. This will include claims that the vaccine will kill people or cause infertility, or that microchips will be implanted in people who receive it. YouTube already removes videos that dispute the transmission of Covid-19 and promote medically unsubstantiated methods of treatment. WhatsApp reduced the spread of misinformation since the start of the Covid-19 crisis. Users are now restricted to share content that has already been forwarded numerous times just one chat at a time and as WhatsApp cannot directly monitor content or stop misinformation from being spread altogether, the app has enabled the WHO and national health authorities to share relevant facts about the pandemic to the population at large through automated accounts.

  Belgium

  Facebook says it informs its users when fact checkers find videos which include Covid-19-related disinformation, showing people the correct information instead.¹⁷⁸x Tim Verheyden, ‘Facebook, Google, Twitter en Co Schouder aan Schouder in Strijd Tegen Valse Informatie over Coronavirus’ [‘Facebook, Google, Twitter and Co Shoulder to Shoulder in Fight Against False Information About Coronavirus’] VRT NWS (18 February 2020) https://www.vrt.be/vrtnws/nl/2020/02/18/desinformatiecoronavirus/. The platform moreover removes misleading messages or conspiracy theories that confuse people and may be harmful if believed, thereby focusing on claims that are intended to discourage treatment or to take appropriate precautionary measures.¹⁷⁹x Ibid. Most likely, Facebook’s policy in this respect does not apply solely in Belgium. Accordingly, it should be noted that Facebook also promotes the information site set up by the Belgian Federal Public Health Service on the coronavirus, www.info-coronavirus.be, in the search results on people’s timeline when they search for information about the virus.¹⁸⁰x Facebook Helps Us to Promote Reliable Information About the New Coronavirus Covid-19 (Coronavirus Covid-19, 24 February 2020) https://www.info-coronavirus.be/en/news/facebook-helps-us-to-promote-reliable-information-about-the-new-covid-19/. The Facebook pages of the relevant authorities have also been recognised as an official source of information by the platform.¹⁸¹x Ibid.

  Instagram also promotes the information by the Belgian Federal Public Health Service on the coronavirus, www.info-coronavirus.be, when individuals use search key words related to the virus. The same is true for YouTube.

  Twitter, in turn, contacted the public health authorities all around the world, including the Belgian ones, itself since the company is concerned about the large amount of Covid-19-related disinformation that is appearing on its platform.¹⁸²x ‘Twitter Promoot FOD Volksgezondheid in Strijd Tegen Fake News over Coronavirus’ Metro (2 July 2020) https://nl.metrotime.be/2020/02/07/news/twitter-promoot-fod-volksgezondheid-in-strijd-tegen-fake-news-over-coronavirus/. To prevent the spread thereof, it now promotes the messages of the Federal Public Health Service about the coronavirus.¹⁸³x Ibid. In particular, the information distributed by the authorities about the coronavirus has become more important in the algorithm used by Twitter.¹⁸⁴x Ibid. In this way, it is given a more prominent place on the platform.¹⁸⁵x Ibid. Moreover, if you enter the term “coronavirus” in the Twitter search engine in Belgium, you will also see a message referring you to www.info-coronavirus.be, the information site set up by the Federal Public Health Service on the coronavirus, at the top of the search result under the heading ‘Know the facts’.¹⁸⁶x Ibid; Tim Verheyden, ‘Facebook, Google, Twitter en Co Schouder aan Schouder in Strijd Tegen Valse Informatie over Coronavirus’ VRT NWS (18 February 2020) https://www.vrt.be/vrtnws/nl/2020/02/18/desinformatiecoronavirus/.

  No specific information was found about the other platforms.

  Bosnia and Herzegovina

  The most noticeable initiative was a joint Viber Channel “Covid-19 Provjereno” (eng. Covid-19 Confirmed or Checked) started on 4 April by several platforms and portals in the region, namely Raskrinkavanje.ba, Faktograf.hr, Razkrinkavanje.si, Fakenews.rs, Raskrinkavanje.me, Raskrikavanje.rs and F2N2.mk (BiH, Croatia, Slovenia, Serbia, Monte Negro and North Macedonia), that monitors, checks and detects disinformation and false information and disseminates only fact-checked news about the Covid-19 pandemic. The Community has just over 6,000 members,¹⁸⁷x https://invite.viber.com/?g2=AQBHeZncLF6p%2F0tBCz5gabc1YuzJcc3BS8fEYr7xBX2AzM%2BBflv1qJnJeb76JULk&lang=en, accessed 5 October 2020. which is not a large number, when compared to the numbers of daily users of platforms in BiH and other countries of the region. Its value could lie in the fact that journalists and other media are members, and who, by using the community with fact-checked content, contribute to fighting the spread of disinformation on their respective platforms.

  According to media reports, Facebook has banned the work of the BiH version of the QAnon group,¹⁸⁸x https://ba.voanews.com/a/facebook-teorije-zavjere/5613514.html, accessed on 13 October 2020. identified as a far-right conspiracy theory that disseminates false information also with regard to Covid-19 pandemic. Previously, some of the content published in this private FB group have been flagged as false.¹⁸⁹x The group has in total 509 members, and out of 300 published items, around 15 were flagged as false by Facebook administrators. https://www.facebook.com/groups/2340581352710860/ https://detektor.ba/2020/09/04/qanon-u-bih-teorije-zavjere-pod-plastom-slobode-govora/ accessed on 5 October 2020.

  Croatia

  Platforms like Facebook or Twitter acted in the same way as in the rest of the world removing some contents. The Croatian Agency for Electronic Media issued a warning to the public media in March 2020 about the need to report truly and responsibly about Covid-19.¹⁹⁰x https://www.aem.hr/vijesti/upozorenje-vijeca-za-elektronicke-medije-svim-elektronickim-medijima-u-republici-hrvatskoj/. According to the statement by its head in October 2020 the public media have been very successful in following this warning.¹⁹¹x https://www.novilist.hr/vijesti/hrvatska/analiza-fake-newsa-u-hrvatskim-medijima-te-pojave-gotovo-i-nema-iako-je-najveca-kazna-200-njemackih-maraka/. Platforms were not covered by this opinion.

  Cyprus

  3. There is no source on this subject. However, it is worth to mention that an online collaborative platform has been put into operation in order to help journalists and other organizations verify social networking in an attempt to counter the spread of false news. This platform called “Truly Media” was developed by the Athens Technology Center (ATC), in cooperation with Deutsche Welle, to support journalists in verifying the content of posts. The platform used the German news agency DPA and Bayerischer Rundfunk during the recent German elections last September to collect and verify subscriptions of social network users. Mr. Larkos Larkou, the Chairman of the Cyprus News Agency (CNA) has recently addressed a special speech on this issue on the occasion of presentation of the platform.¹⁹²x https://www.truly.media/truly-media-presented-in-cyprus-news-agency/.

  Denmark

  All platforms have removed content that spread mis-information about Covid-19,¹⁹³x https://danwatch.dk/perspektiv/facebook-og-google-censurerer-falske-corona-opslag-som-aldrig-foer/. removed the opportunity to monetize YouTube videos with corona-related content, and removed users who spread mis-information (e.g. Instagram¹⁹⁴x https://nyheder.tv2.dk/samfund/2020-09-15-instagram-lukker-sangers-profil-efter-omstridte-coronaopslag.).
  Country-wise, we see the creation of novel centers for verification of information that certify or debunk false articles, such as https://www.tjekdet.dk/. We believe that these efforts are not specific to Denmark, but globally adopted policies adopted by each platform.

  Estonia

  There is no specific action by the international portals. Estonian language portals such as delfi.ee and postimees.ee are publishing daily detailed updates of the Covid-19 information, including statistics showing dynamics. This is done in order to provide to the population accurate information. There is a portal which has measure so-called “fact-control” where it is analysing a statement by a well-known public figure and reached a conclusion about the accuracy of such statement. For example. Delfi.ee featured on 07 November a fact-control to the issue whether wearing a mask affects negatively one’s breathing. The conclusion was that it does not. These fact controls are related to issues which matter most to the society at large.

  Finland

  THL (Finnish Institute for Health and Welfare) has been actively disseminating fact-based information, Faktabaari has been the main non-profit organisations that has done fact checking, in general YLE (Finnish Public Broadcasting Company) has done strong co-operation with health authorities. But same is true with other main media platforms (MTV uutiset, Helsingin Saomat).

  Germany

  WhatsApp: Chatbot to debunk Corona myths;¹⁹⁵x https://www.who.int/news-room/feature-stories/detail/who-health-alert-brings-covid-19-facts-to-billions-via-whatsapp. German version by the German Red Cross.¹⁹⁶x https://t3n.de/news/corona-deutsches-rotes-kreuz-1269831/. International measures have also been implemented in Germany: Fact-checking and content moderation on FB and Instagram; limited forwarding on WhatsApp; privileging of trustworthy sources, information boxes under videos, no fact-checking in Germany yet on YT.¹⁹⁷x https://www.sueddeutsche.de/digital/strategien-gegen-corona-falschinformationen-loeschen-berichtigen-verstecken-1.4906049.

  Israel

  Platforms helped promote verified information from official sources. For example, WhatsApp helped the ministry of health to launch a WhatsApp’s line that uses both chatbot and human response for more complexed questions. Facebook offered assistance in financing ministry of health’s posts on it’s media, in order to support distribution of verified information. In order to fight disinformation regarding Covid-19, Globes, one of Israel’s main news sites (not top 5 platforms but a leading news site) has decided to partially open it’s paywall by making daily articles regarding covid-19 accessible to anyone (a policy similar to other outlets in the world such as the WSJ)
  TikTok (not a top 5 platform)– cooperation between the presidency of businesses and employers in Israel, Professor Roni Gamzu (Israel’s Coronavirus project coordinator) and TikTok Israel created a music video featuring many teen stars in order to raise the awareness among children and youth regarding keeping social distance and wearing masks.

  Italy

  From the side of platforms, measures taken are not different from the usual ones (outsourcing to fact-checking platform and/or internal assessment of accuracy). Facta – the service of factì-checking via WhatsApp – was active in Italy since 2 April 2020.¹⁹⁸x https://www.repubblica.it/tecnologia/social-network/2020/04/02/news/da_facebook_un_progetto_pilota_per_il_fact-checking_su_whatsapp-252963409/.
  In Italy much attention was dedicated to Avaaz project, which is private organization aiming at stopping the diffusion of disinformation and at implementing accuracy; Avaaz works in many countries, but it has received attention in Italy in national accredited newspapers (such as La Repubblica or La Stampa) as a reliable source to detect disinformation).¹⁹⁹x https://secure.avaaz.org/campaign/en/facebook_threat_health/.

  Latvia

  Exactly at the beginning of pandemic (March 2020) Facebook started to cooperate with independent fact-checkers Re:Baltica²⁰⁰x https://rebaltica.lv/2020/03/recheck-klust-par-oficialajiem-fb-faktu-parbaudes-partneriem/. and Delfi²⁰¹x https://www.delfi.lv/par-mums-new/delfi-zurnalisti-pievienojas-facebook-faktu-parbauditaju-programmai.d?id=52064021. (both being the Latvian media), who now have the rights to mark specific Facebook posts as containing false messages. These media also publish the reasoning on these decisions on their webpages with lengthy, fact-based explanations, thus reaching also other people outside Facebook.²⁰²x i.e., https://www.delfi.lv/news/national/politics/faktu-parbaude-timekli-maldinosi-parspile-covid-19-testu-izmaksas.d?id=52309665 , https://www.delfi.lv/news/national/politics/faktu-parbaude-latvija-spkc-sniedz-informaciju-par-covid-19-del-miruso-personu-skaitu.d?id=52291669, https://www.delfi.lv/campus/raksti/soctiklos-izplata-greizu-datu-tabulu-par-covid-19-viltus-pandemiju?id=52225319, https://www.delfi.lv/news/national/politics/ne-visiem-mirusajiem-covid-19-pacientiem-nebija-ieprieks-atklatas-smagas-slimibas.d?id=52202393 and others. International measures such as limited forwarding on WhatsApp have also been implemented in Latvia.

  Lithuania

  At least one Facebook group was blocked (Ekspertas apie Covid-19 ir dezinformaciją: pandemija atgaivino visas senąsias sąmokslo teorijas, 2020-09-26;²⁰³x https://www.lrt.lt/mediateka/irasas/2000122788/ekspertas-apie-covid-19-ir-dezinformacija-pandemija-atgaivino-visas-senasias-samokslo-teorijas. the group in question had 50,000 followers, 01/07/2020).²⁰⁴x https://www.lrt.lt/naujienos/lietuvoje/2/1193932/dezinformacija-karantino-metu-nuo-konspiraciniu-teoriju-apie-covid-19-kilme-iki-siulymu-nesiprausti.

  Moldova

  There are five primary roles that social platforms are playing during the pandemic outbreak in R. Moldova:²⁰⁵x The Foreign Policy Council “Ukrainian Prism”. COVID-19 Disinformation Response Index 2020, p. 108-109. http://prismua.org/wp-content/uploads/2020/09/DRI2020WebFIN.pdf. to combat disinformation on coronavirus; to influence the public response to the outbreak; to provide support and assistance for vulnerable social categories affected by the pandemic through the creation of the special groups²⁰⁶x List of the most useful groups on Facebook in Moldova XX: communities that help each other in the context of COVID-19 / Lista celor mai utile grupuri pe Facebook-ul din Moldova XX: comunități care se ajută în contextul COVID-19. April 4, 2020. https://diez.md/2020/04/04/lista-celor-mai-utile-grupuri-pe-facebook-ul-din-moldova-xx-comunitati-care-se-ajuta-in-contextul-covid-19/.;²⁰⁷x List of the most useful groups on Facebook in Moldova XIX: communities that appeared in the context of COVID-19 / Lista celor mai utile grupuri pe Facebook-ul din Moldova XIX: comunități apărute în contextul COVID-19. https://diez.md/2020/03/18/lista-celor-mai-utile-grupuri-pe-facebook-ul-din-moldova-xix-comunitati-aparute-in-contextul-covid-19/. (for example: “Coronavirus Moldova: mutual help,” “We support local business in Moldova”); to keep decision-makers accountable.
  In order to spread awareness about the Russian campaign against Western countries, Moldova’s social media has provided regularly updated information about Russia’s disinformation. Analyses conducted by local media outlets emphasized that fake news labs in the Russian Federation have used various untruthful information about the Covid-19 pandemic, which is circulated on social media, to launch a wide-scale disinformation campaign directed against the US and the EU, that have influenced the Republic of Moldova.²⁰⁸x The Foreign Policy Council “Ukrainian Prism”. COVID-19 Disinformation Response Index 2020, p. 108-109. http://prismua.org/wp-content/uploads/2020/09/DRI2020WebFIN.pdf.
  Facebook places info from authorized institutions such as Moldovan Emergency Assistance 112, to fight disinformation.²⁰⁹x Example of message: https://www.facebook.com/Serviciul112/videos/stop-dezinformare-covid-19/248733352862224/; Dedicated page for info on Covid-19: https://www.facebook.com/coronavirus_info/?page_source=bookmark Ministry of Health anti-disinformation message. https://www.facebook.com/protectiesocialamoldova/photos/%C3%AEn-timpul-pandemiei-de-covid-19-ca-%C8%99i-%C3%AEn-cazul-altor-situa%C8%9Bii-de-urgen%C8%9B%C4%83-suntem-/3314434821943759/. Online training in the Republic of Moldova: learn how to be immune to false news and misinformation, including about COVID-19: https://diez.md/2020/10/19/invata-cum-sa-fii-imun-la-stirile-false-si-la-dezinformare-participand-la-un-training-online.

  Norway

  Facebook entered a third-party fact checking agreement with Faktisk.no in 2018,²¹⁰x https://www.faktisk.no/om-oss/facebook. which has covered a lot of disinformation about Covid-19 this year.²¹¹x https://www.faktisk.no/om-oss/facebook. NRK is referring to the Norwegian Institute of Public Health for correct information.²¹²x NRK: https://www.nrk.no/korona/status/?utm_campaign=korona-minisenter&utm_source=button&utm_medium=status. Medietilsynet (the Norwegian Media Authority) ran a fact checking campaign to prevent the spread of false information about Covid-19.²¹³x https://medietilsynet.no/mediebildet/slik-avslorer-du-falske-nyheter/.
  In the beginning of the pandemic, most large news outlet websites (Aftenposten.no, NRK.no, VG.no, etc.) had a “Covid-19” banner on top of the page for the latest information about Covid. These information sites would point to FHI (Folkehelseinstituttet; the National Institute of Public Health) and helsenorge.no (the official health platform for inhabitants of Norway)²¹⁴x https://www.helsenorge.no/om-helsenorge-no/. for up-to-date information. Now, these top banners with direct links to official Covid-19 information are no longer there, and there are few links to FHI and helsenorge.no in general.

  Portugal (a)

  The International Fact Checking Network created a system available 24 hours a day that allows WhatsApp users to detect fake news about Covid-19. In Portugal, the online journal “Observador” is part of the project. However, it is not available in Portuguese.²¹⁵x https://observador.pt/2020/05/04/embargo-nao-publicar-ha-um-robot-no-whatsapp-a-combater-fake-news-sobre-covid-19-e-o-observador-esta-a-ajuda-lo/.

  Portugal (b)

  A strong presence of ethics committees and data protection groups. Legislation on data protection and on the security of citizens’ identity on digital networks has been strengthened.

  Serbia

  What could be noticed is that certain social networks such as Facebook and Instagram have introduced fact-checking and content moderation, but in this context, no platform in Serbia cooperates with them.²¹⁶x FakeNews tragač, “Korona virus Infodemija u Srbiji”, supra question 2.

  South Africa

  Regulations issued in terms of the Disaster Management Act 57 of 2002 render it an offence to disseminate information about Covid, any person’s Covid status or any government measures against Covid.²¹⁷x https://www.saps.gov.za/newsroom/convid_regulations_2020.pdf. Directives issued under the regulations obligate certain Electronic Services Licensees, OTTs and ISPs to remove fake news related to Covid-19 from their platforms immediately after it is identified as such.²¹⁸x https://www.gov.za/sites/default/files/gcis_document/202003/43164gon-417.pdf. It is difficult to monitor compliance with these provisions, but local social media offices do not appear to be monitoring the platforms for misinformation or removing such information. Instead, online newspapers and non-governmental organisations run fact checks, and misinformation is removed in response to public outrage or the possibility of criminal prosecution rather than any measures imposed by the social media platforms themselves. There has been a call for the group administrators of WhatsApp groups to monitor the content of their groups. The main non-governmental organisations monitoring and correcting misinformation are the Centre for Analytics and Behavioural Change (CABC), Real 411, AFP, and AfricaCheck.²¹⁹x https://www.cabc.org.za/reports/2020-04-09-mis-dis-information-careza-6th-april-2020/ https://www.cabc.org.za/reports/2020-04-09-mis-dis-information-careza-5th-april-2020/ https://www.cabc.org.za/about-us; https://factcheck.afp.com/about-us https://africacheck.org/reports/live-guide-all-our-coronavirus-fact-checks-in-one-place/.

  Spain

  To combat disinformation, globally social networks, spread the news in an alternative way with truthful information. Sometimes in a localized way in Spain. In addition, social networks (i.e., Facebook, Google, Twitter, YouTube) follow the EU Code of Good Conduct.²²⁰x Rtve. Retrieved from https://www.rtve.es/noticias/20200611/crisis-del-covid-19-dispara-pandemia-desinformacion/2016916.shtml. In general, social networks and the media provide truthful information, which is contrasted by the verification platforms, as a supplementary service to combat misinformation. Regarding YouTube and Twitter, apparently they filter contents thanks to specialized personnel.²²¹x Source: interviews with representatives of the verification platforms. Unpublished. WhatsApp does not directly verify, nor does it control encrypted messages, but rather facilitates the contact of verification platforms to users when they have doubts. According to the company itself, it has four verification platforms in Spain (Maldita, Newtral, AFP Factual and EFE Verifica).²²²x WhatsApp. Retrieved from https://faq.whatsapp.com/general/ifc-n-fact-checking-organizations-on-whatsapp. Facebook seems to have Newtral, Maldita.es and AFP as contracted companies.²²³x https://www.businessinsider.es/facebook-contrata-newtral-maldita-afp-combatir-fake-news-387165. Instagram at least uses Efe Verifica.²²⁴x Source: interview with a representative of the verification platform Efe Verifica. Unpublished.
  Three types of verification platforms exist. Firstly, Spanish Fact Checking platforms²²⁵x López, F. and Rodríguez, J. M. (2020) The fact checking in Spain. Platforms, practices and distinctive features. Estudios sobre el mensaje periodístico, num: 3: https://doi.org/10.5209/esmp.65246. that have been already accredited by IFCN (International Fact-Checking Network²²⁶x Salaverría et al. (2019) Disinformation in pandemic times: typology of the hoax about Covid-19 (p.5). Retrieved from https://recyt.fecyt.es/index.php/EPI/article/view/epi.2020.may.15/50027.): Maldita (2014), Newtral (2018) and Efe Verifica (2019). Secondly, other foreign platforms that work in Spanish, such as AFP Factual²²⁷x https://factual.afp.com/. that holds IFCN accreditation²²⁸x https://ifcncodeofprinciples.poynter.org/signatories. too. Thirdly, attention may be paid to two other Spanish platforms without IFCN accreditation: RTVE Verifica and the Catalan Verificat. In turn, these verification platforms made a report for the European Union.
  Regarding the initiatives that are detected in Spain, Twitter seems to have increased its verification efforts, has offered granting aid and financed projects related to verification, and has promoted verified content and official accounts that report on the coronavirus. It is also detected that Facebook and Instagram have increased the team of collaborators to carry out verification tasks.²²⁹x Source: interviews with representatives of the verification platforms. Unpublished.

  Question 4: In particular, can you find any statements by a) poli­ticians or b) platform representatives (like Public Policy Directors) on the issues of Covid-19-related disinformation on platforms in your country (and in your country’s language)? If yes, please cite the main points and give a source.

  Albania

  The prime Minister of Albania said during the pandemic period as below: “My page on Facebook served only to accelerate and expand the space of dissemination of information on the decisions taken step by step which by the very nature of this war as in the whole world have been numerous and have often changed day by day.”²³⁰x https://kryeministria.al.

  Argentina

  The National Ministry of Health and PAHO launched the Covid-19 supplement of the Argentine Public Health Magazine.²³¹x https://www.paho.org/es/noticias/20-8-2020-ministerio-salud-nacion-ops-lanzan-suplemento-covid-19-revista-argentina-salud. Report of the Internet Observatory on the construction and dissemination of fake news that became public in digital media and social networks.²³²x https://www.argentina.gob.ar/noticias/no-compartamos-noticias-falsas. All the misinformation about Covid-19.²³³x https://chequeado.com/el-explicador/coronavirus-mira-todas-las-desinformaciones-aca/.

  Belgium

  Answering a number of (written) parliamentary questions, posed by senator Stephanie D’hose (Open VLD), concerning whether the efforts by the Belgian security services to trace Covid-19-related disinformation indeed pay off,²³⁴x Lars Bové, ‘Regering Hekelt Sociale Media Die Verdienen Aan Nepnieuws over Corona’ De Tijd (30 April 2020), https://www.vsse.be/sites/default/files/corona-uk-batpdf_0.pdf. former Minister of the Interior, Pieter De Crem (CD&V) replied:

  “As far as the federal police is concerned, the i2-IRU section of DJSOC is competent to combat ‘fake news’ as part of its mission to detect illegal online content related to terrorism, radicalism, propaganda, violent extremism and hate speech.
  The section has been commissioned to focus on the detection of “fake news” related to the coronavirus published on the Internet.
  The ‘fake news’ related to the coronavirus has been detected by DJSOC/i2-IRU since the appearance of the disease. This content is automatically reported to the platforms by requesting a removal request.
  Requests for active collaboration were sent by the section to the major social networking platforms present on the Internet.
  It should be noted that ‘fake news’ is not legally defined and therefore it is not possible to prosecute the publishers without malicious intent.
  On 30 March 2020, DJSOC/i2-IRU has already discovered and reported 231 facts related to ‘fake news’ and 16 sites publishing this type of content.
  As far as the sites are concerned, in the absence of a legal basis, it is difficult to legally oblige the Belgian access providers or the DNS to carry out the removal or redirection to the ‘STOP’ page of the government.
  ‘Fake news’ appears regularly on all social networks and internet sites.
  Usually it concerns content that spreads false rumors of a medical nature, about the origin of the virus, or about the remedies to be taken to prevent the disease.
  Sometimes this content stigmatizes a minority as being responsible for the spread of the virus.
  The i2-IRU section has no coercive powers over social networking platforms and can only request removal. The platforms are not obliged to respond to these requests.”²³⁵x ‘Schriftelijke Vraag Nr. 7-417 van Stéphanie D’hose (Open VLD) Aan de Minister van Veiligheid En Binnenlandse Zaken, Belast Met Buitenlandse Handel: Coronacrisis – Desinformatie – Fake News – Sociale Media – Aanpak – Maatregelen (Covid-19)’ (2020), https://www.senate.be/www/?MIval=/Vragen/SchriftelijkeVraag&LEG=7&NR=417&LANG=nl.

  Former Minister of Telecommunications, Philippe De Backer (Open VLD), stated that:

  “As far as possible steps are concerned, the online platforms obviously play a major role. All major Internet platforms have made efforts to increase the visibility of the World Health Organization (WHO), and, in Belgium, of the government website www.info-coronavirus.be, on their services. They have also all adapted their content policies in response to Covid-19. Facebook, for example, announced that it would now remove claims intended to discourage treatment or the taking of appropriate precautions. However, there are several important challenges with regard to the new content restrictions, especially in terms of transparency of reasoning and enforcement of the rules. In addition, the major platforms continue to generate revenue with disinformation and harmful content about the pandemic, for example by hosting online ads on pages that misrepresent migrants as the cause of the virus, promote false treatments or spread conspiracy theories about the virus”.²³⁶x ‘Schriftelijke Vraag Nr. 7-418 van Stephanie D’Hose (Open Vld) Aan de Minister van Digitale Agenda, Telecommunicatie En Post, Belast Met Administratieve Vereenvoudiging, Bestrijding van de Sociale Fraude, Privacy En Noordzee: Coronacrisis – Desinformatie – Fake News – Sociale Media – Aanpak – Maatregelen (Covid-19)’ (2020) https://www.senate.be/www/?MIval=/Vragen/SchriftelijkeVraag&LEG=7&NR=418&LANG=nl.

  The former Minister of Telecommunications, Philippe De Backer (Open VLD), furthermore stated that

  “[t]he big online platforms continue to generate revenue with disinformation and malicious content about the pandemic, for example by hosting online advertisements on pages that misrepresent migrants as the cause of the virus”.²³⁷x Lars Bové, ‘Regering Hekelt Sociale Media Die Verdienen Aan Nepnieuws over Corona’ De Tijd (30 April 2020) https://www.vsse.be/sites/default/files/corona-uk-batpdf_0.pdf.

  However, in Belgium, no specific statements seem to have been made by platform representatives (like Public Policy Directors) on the issues of Covid-19-related disinformation on platforms.

  Bosnia and Herzegovina

  The early period of the Covi-19 virus spread in BiH, followed by the government „lockdown” measures (mid-March 2020), has seen the unprecedented information overload (infodemic), some of which can presumably be qualified as disinformation. In those early days, government officials invested their efforts in urging the public to consume the information in a responsible manner and warned about the hazards of trusting unverified sources and news. Some examples:
  Šefik Džeferović, Chairman of the BiH Presidency called the citizens to use exclusively information coming from official institutions and published by credible media. He also demanded that all media in BiH report in a truthful, objective and responsible manner, in order to prevent sensationalism and the spread of fake news which could lead to panic.²³⁸x „Od svih medijskih kuća u Bosni i Hercegovini tražimo da izvještavaju istinito, objektivno i odgovorno, kako bi se spriječio senzacionalizam ili širenje lažnih vijesti, što može dovesti do panike.“ „Građane Bosne i Hercegovine još jednom pozivamo da…. prilikom informiranja koriste isključivo informacije čiji su izvor zvanične institucije i stručne osobe i koje objavljuju kredibilni mediji.“ http://www.predsjednistvobih.ba/saop/default.aspx?id=87883&langTag=bs-BA, published on 21 March 2020, accessed 5 October 2020.
  Communication Regulation Agency (CRA) of BiH issued an official statement urging media to publish information without sensationalism and spread of disinformation which might result in the spread of fear, panic and disturbance of public.²³⁹x „Agencija apeluje na medije da prilikom izvještavanja o ovoj temi pristupe profesionalno, pozivajući se na vjerodostojne izvore i protokole nadležnih organa, na način da se informacije objavljuju bez senzacionalizma i širenja dezinformacija koje bi mogle uticati na širenje straha, panike i uznemirenosti šire javnosti.“ https://docs.rak.ba/documents/168aa74f-bbb4-4a88-bd0a-5ffc344f12cf.pdf the CRA report contains the information on the proceedings conducted pursuant to several complaints with regards to reporting about the pandemic, even though the CRA did not find violation of its Code on audiovisual services and media service of radio in any of the cases, it did, on several occasions, appeal to platforms and media outlets to refrain from disseminating disinformation. https://www.aa.com.tr/ba/balkan/rak-bih-pozvao-na-odgovorno-i-ta%C4%8Dno-izvje%C5%A1tavanje-o-pandemiji-korona-virusa-u-medijima-/1763702, accessed on 5 October.
  On 4 April, the Press Council in BiH, a self-regulatory body for print and online media, issued a public appeal to citizens to report fake news and potential violations of the Council’s Code for print and online media. It also reminded of the importance of accountable, accurate and timely reporting on the novel corona virus.²⁴⁰x “Vijeće za štampu u BiH, uz puno uvažavanje svih teškoća sa kojima se mediji i novinari susreću, podsjeća na važnost poštivanja Kodeksa za štampu i online medije BiH te na odgovorno, precizno i blagovremeno izvještavanje o novom koronavirusu Covid-19, čime će mediji pokazati svoju odgovornost i profesionalnost…“.https://www.vzs.ba/index.php/vijesti/aktuelnosti/3859-saopcenje-vijece-za-stampu-u-bih-poziva-gradane-da-prijavljuju-lazne-vijesti, accessed on 6 October 2020.
  In addition, and apart from the mere statements, the entity of Republika Srpska (one of the two entities in BiH) issued a decree prohibiting the transmission of information that may cause panic or severely violate public peace and order and introducing punitive measures, including fines, for spreading “fake news” about the virus in the media and on social networks. The order was in force from 19 March to 17 April 2020 and was annulled as a result of immense pressure coming from various international organisations, the media community and CSOs.²⁴¹x https://www.osce.org/representative-on-freedom-of-media/449041, accessed on 7 October.

  Croatia

  Faktograf²⁴²x https://faktograf.hr/2020/10/19/live-blog-dezinformacije-o-koronavirusu/. makes checks on different statements and fake-news claims and looks for the truth behind them.

  Cyprus

  4. a) The department of cybercrime police of the Republic of Cyprus has recently announced special advices on its official site warning citizens about fake news around Covid-19: “The spread of disinformation and misinformation around #Covid19 has potentially harmful consequences for public health and effective crisis communication. Stay vigilant and only trust information from official accounts!”.²⁴³x https://cyberalert.cy/anakoinwseis/covid-19-pseudeis-eidiseis/&lang=2.
  b) “President Nicos Anastasiades stepped in on Wednesday in attempt to effectively put an end to the ‘fake news’ stirring up ‘unfounded’ concerns among the public over the coronavirus crisis being taken advantage of for the quiet installation of 5G network infrastructure. Condemning the creation and dissemination of 5G-related fake news, Anastasiades said that no company has been granted license to install 5G networks on the island.”²⁴⁴x https://knews.kathimerini.com.cy/en/news/president-slams-5g-fake-news.
  c) “the news that a pharmacist and a market worker tested positive for Covid19 are fake”, Representative of the Minister of Health, Margarita Kyriakou.²⁴⁵x https://inbusinessnews.reporter.com.cy/business/commerce/article/242943/pasyle-fake-news-to-kroysma-se-yperagra.

  Denmark

  • Facebook policy director, states that it is not the task to check if politicians are telling the truth or not.²⁴⁶x https://www.altinget.dk/artikel/facebook-politikerne-skal-kunne-sige-mere-paa-de-sociale-medier-end-borgerne.

  • Lisbeth Knudsen, is the interim editor-in-chief of Mandag Morgen / Altinget, chairman of the Democracy Commission, the VL groups and the Danish School of Media and Journalism.

  Estonia

  There are no such statements by platform representatives addressing directly the matter of misinformation. Some politicians have commented in FB government policies, for example the Minister of Social Affairs Mr. Tanel Kiik. Other politicians from the opposition are often using FB to express their views on the matter of Covid-19. These postings once in a while call for the need to provide to the public accurate information, but we have not detected that the postings address specifically misinformation matters.

  Finland

  Findings from Faktabaari factchecking on Covid-19 disinformation can be found here.²⁴⁷x https://faktabaari.fi/somessa-leviv-thl-ja-koronavirus-uutisissa-kooste-on-harhaanjohtava-ja-vahingoittavaa-tietoa/. This is also provided in international website of poynter.org.²⁴⁸x https://www.poynter.org/coronavirusfactsalliance/.

  Germany

  1. Federal Minister of Health, Jens Spahn: “Especially in social media, there are many people with their own interests at stake who want to unsettle citizens.” He had the impression that they from outside or inside “want to disintegrate us in our debate, in our society”.²⁴⁹x https://www.tagesspiegel.de/politik/fake-news-bei-coronavirus-falschmeldungen-und-verschwoerungstheorien-verstaerken-die-angst/25491216.html.

  2. Federal Minister of Justice, Christine Lambrecht: “I expect social networks to live up to their responsibility: They must clearly prioritize trustworthy and relevant information, quickly identify and delete fake news and block accounts that spread it.”²⁵⁰x https://www.bmjv.de/SharedDocs/Zitate/DE/2020/031720_Falschmeldungen.html.

  3. Minister of the Interior of the State of Lower Saxony, Boris Pistorius, with regards to social media and messenger services: “It must be prohibited to publicly disseminate untrue allegations about the supply situation of the population, medical care or cause, routes of infection, diagnosis and therapy of Covid-19.”²⁵¹x https://www.spiegel.de/politik/deutschland/coronavirus-boris-pistorius-fordert-strafen-gegen-fake-news-a-ed5050b5-c194-4890-a4c3-c713290134f3.

  4. Minister of Justice of the State of Saxony-Anhalt, Anne-Marie Keding: “I think it is wrong to introduce an additional criminal offence for fake news now. […] That would be practically impossible to implement. […] These social networks should finally live up to their responsibility. [e.g. no anonymity.] I consider the mixture of fake news and social bots a great danger.”²⁵²x https://www.volksstimme.de/sachsen-anhalt/corona-krise-keding-gegen-straftverfolgung-von-fake-news.

  Israel

  1. Benjamin Netanyahu, Prime Minister of Israel – I call the public to beware of disinformation regarding Covid-19 in Israel. Follow only formal announcements by the ministry of health and officials.²⁵³x https://www.gov.il/he/Departments/news/spoke_start080320. I would like to disprove an urban legend that is clearly fake news, whereby I attend to implant subdermal microchips, this kind of conspiracies is surreal.²⁵⁴x https://www.knesset.tv/committees/commentary-columns/articles/22613/.

  2. Motti Cohen, Acting Chief of Police – The police will act firmly towards those who will choose to spread disinformation, that could generate panic among the public. The police call the public to restraint and act responsibly. There is a strict ban on distribution of “fake news”. Formal announcements are only distributed by officials and in the Ministry of Health’s website.²⁵⁵x https://www.gov.il/he/Departments/news/police_9-3-20_covid-19.

  3. Ministry of Communication – Over the last few hours, many “fake news” messages about the Coronavirus are being distributed. The last ones are false messages regarding Givatayim. The Ministry of Health stresses that official and verified announcements can only be found at the Ministry of Health’s website, at the Ministry of Health Coronavirus Updates telegram, and in the official CoronApp application. Help us distribute official and verified information only from official sources.²⁵⁶x https://www.health.gov.il/English/News_and_Events/Spokespersons_Messages/Pages/07032020_2.aspx.

  In recent months there has been an obvious trend within social media, involving disinformation regarding the 5G technology and Covid-19. For the avoidance of doubt, there is no relation between the 5G technology to Covid-19, the rumor about this alleged relation is fake news.²⁵⁷x https://www.gov.il/he/Departments/news/01042020_2.

  Italy

  Yes, the Government instituted an anti-fake news task force acknowledging that “disinformation weakens the effort to limit the spreading of the pandemic disease”.²⁵⁸x https://informazioneeditoria.gov.it/it/notizie/unita-di-monitoraggio-per-il-contrasto-della-diffusione-di-fake-news-relative-al-covid-19-sul-web-e-sui-social-network-adottato-il-4-aprile-il-decreto-di-istituzione-presso-il-dipartimento/.
  The Government also stated that the task force aims at enhancing and protecting citizens’ rights to be informed, by promoting the identification of institutional and/or reliable sources, as well as by giving methodological insights to enhance awareness and ’ability to discern’ in the selection and sharing of news in the internet.²⁵⁹x https://informazioneeditoria.gov.it/media/3234/programmaoperativo.pdf.

  Latvia

  1. Ministry of Justice, Ministry of Culture and State Police have published a plea for the people to critically appraise the sources from which information on Covid-19 is obtained, and to obtain the information from official sources. The appeal contains the guidelines prepared by the Ministry of Culture regarding the evaluation of information to recognise fake news.²⁶⁰x https://www.tvnet.lv/6926511/iedzivotaji-aicinati-nedalities-un-neizplatit-viltus-zinas-par-covid-19.

  2. The main infectologist of Latvia has stated that homoeopathic remedies are not medicines and there is false information about their positive effects in combating the disease caused by the Covid-19. This opinion refers to a popular Facebook post.²⁶¹x https://www.delfi.lv/news/national/politics/viltus-zinas-homeopatijas-pozitivo-efektu-covid-19-profilakse-komente-infektologs.d?id=51968203. This post was also exposed by other users, including doctors, among other things, on Twitter. It was stated that this post was going to be discussed at the meeting of the board of the Latvian Medical Association and also at the Certification Council of the Medical Association. Several board members believe that calls to treat Covid-19 with homoeopathy are irresponsible, as there is currently no specific cure for the disease.²⁶²x https://www.lsm.lv/raksts/zinas/zinu-analize/covid-19-un-viltus-zinas-valsts-policija-var-vertet-ari-krapsanas-uzdosanu-par-viedokli.a352781/.

  3. Minister of Health has criticised those people who in the current circumstances spread false news or promote conspiracy theories. “To those who are spreading the word that Covid-19 is a fabrication and a government conspiracy, I want to say that if we believed such statements, we would still believe that the earth is flat because it cannot be seen with the naked eye”, noted the minister.²⁶³x https://www.apollo.lv/7078481/vinkele-nepieciesamibas-gadijuma-ierobezojumi-tiks-ieviesti-tikai-pakapeniski. It can be seen that the main emphasis is precisely on individual responsibility and not one of the platforms.

  4. Latvia has been the initiator for an interregional announcement of the UN regarding the fight against misinformation in connection of Covid-19 (infodemics).²⁶⁴x https://www.mfa.gov.lv/aktualitates/zinas/66119-latvijas-rosinatu-globalu-aicinajumu-cinai-pret-infodemiju-covid-19-laika-atbalsta-130-pasaules-valstu.

  5. In his address at the 75th United Nations Latvian President Egils Levits highlighted the scourge of disinformation. Levits said that Latvia is concerned that among other negative consequences, Covid-19 has created a breeding ground for misinformation, disinformation, fake news and hate speech. States must counter misinformation and provide access to free, reliable and science-based information through free media. Additionally, he noted that:

  “Technology companies and social media platforms need to be more accountable for addressing online disinformation. Social media is not merely a platform where people and diverse information meets. The technology, the algorithms, the business models that drive the advertising market and attention economy all play a large part in the distribution of disinformation. Our priority must be to protect both privacy and freedom of expression in the digital domain. The exponential increase of misinformation, disinformation, fake news and hate speech in recent years is dangerous not only in the context of the pandemic. It is a general threat to world peace; it is a general threat to efforts to solve global issues such as climate change and environmental pollution. In short – it is a general problem of humankind to find rational solutions to the challenges of our time. These threats should be taken seriously both on the national and international level’.”²⁶⁵x https://www.leta.lv/eng/home/important/F8DB93AC-F098-4395-8016-B0FDA207B0BA/.

• The leader of the NATO Strategic Communications Centre Jānis Sārts in October stated that currently, Latvia has an equal level of disinformation to other European countries (in comparison to spring when it was lower). Nevertheless, in his opinion, this mostly is not organised disinformation, rather more emotion-driven circulation of false information.²⁶⁶x https://skaties.lv/zinas/latvija/sarts-covid-19-otra-vilna-laika-palielinajusies-pasas-sabiedribas-izplatita-dezinformacija/.

• Prime minister of Latvia Krišjānis Kariņš declared that the incitement not to wear face masks is a threat to national security. These incitements were mentioned exactly in connection to the spread of posts in the social networks informing people that they have no legal duty to wear the face masks and that they are even more dangerous than the virus. “There have been such people in all countries at all times, but with the help of the internet their message is much more accessible than it was 20 years ago, and that has created serious concerns”, the prime minister said, adding that the majority of the public, however, does not listen to these people.²⁶⁷x https://www.apollo.lv/7091080/karins-musinasana-nenesat-sejas-maskas-robezojas-ar-nacionalas-drosibas-apdraudejumu.

• To our knowledge, there have been no statements by platform representatives regarding Covid-19 connected disinformation in Latvia. However, in spring 2020 Jacob Turowski, Facebook’s Head of Public Policy in the Baltics and Poland claimed: “We are pleased to launch our third-party fact-finding program in Latvia and Estonia and to expand it in Lithuania to include Re:Baltica and DELFI. We take a very responsible approach to the responsibility to fight false news, so we are continually looking for new ways to stop the spread of misinformation on our platform.”

Lithuania

The recommendations of the Strategic Communication Department of the Lithuanian Armed Forces were published on the dedicated website www.koronoastop.lt²⁶⁸x https://koronastop.lrv.lt/lt/naujienos/ekspertai-ispeja-daugeja-melagingos-informacijos-apie-koronavirusa-socialiniuose-tinkluose?fbclid=IwAR3ziVfG1FZs-IEPcLe_SSGNySTTFa5WY2aC7NlDeXbB7KGXSYIOQe8EWvw. and a reference to them weas provided on Facebook by the Government,²⁶⁹x https://www.facebook.com/LRVyriausybe/posts/10158511627053408, 06/05/2020. where the main recommendations were highlighted: to critically assess conspiracy theories on social media, to look for information on official websites of state institutions, to check controversial information in at least three sources.
Recommendations to check the news by consulting official website of state institutions, not to opt for social media as a primary source of information, to carefully select channels of information and to check controversial information in at least three sources were also published on the website of the Ministry of Health²⁷⁰x SAM įspėja: auga dezinformacijos kiekis, nukreiptas prieš kaukių dėvėjimą, 2020-09-17https://sam.lrv.lt/lt/naujienos/sam-ispeja-auga-dezinformacijos-kiekis-nukreiptas-pries-kaukiu-devejima. where it was also advised how to identify a false account on social networks (a number of pages followed, mocking, insulting and provocative tone, language errors, links to game applications).
Representation of the European Commission in Lithuania on its website²⁷¹x https://ec.europa.eu/lithuania/news/eu-myths/figth_disinformation_covid-19_lt. and on its Facebook account²⁷²x https://www.facebook.com/watch/?v=229013041681443, 17/04/2020. warned about the spreading, including via social networks, of disinformation about Covid-19 and directed towards official information as well as itself provided certain information about Covid-19.
It was repeated that the Commission urges Internet platforms to publish only reliable information,²⁷³x https://ec.europa.eu/lithuania/news/eu-myths/figth_disinformation_covid-19_lt. to move down factually incorrect content and delete illegal content or content that could cause physical harm.
In an interview to Lithuanian Television, the head of the Representation of the European Commission in Lithuania also mentioned the importance of the Good Practice Code signed between the Commission and the Internet platforms, emphasized the role of those platforms and also favourably assessed the Lithuanian fact checking initiative “debunk.eu”.²⁷⁴x https://www.lrt.lt/naujienos/lietuvoje/2/1193932/dezinformacija-karantino-metu-nuo-konspiraciniu-teoriju-apie-covid-19-kilme-iki-siulymu-nesiprausti, 01/07/2020.
The Office of the Inspector of Journalist Ethics published a statement on how to identify CIVD-19 related information and where to look for reliable information.²⁷⁵x The Office of the Inspector of Journalist Ethics, Public Statement on Fake News (Žurnalistų etikos inspektoriaus tarnybos viešas pareiškimas dėl netikrų nujienų), 02/06/2020, http://www.zeit.lt/lt/naujienos/del-netikru-naujienu/543.
Communications Regulatory Authority of the Republic of Lithuania (RRT) published an explanation about 5G reacting to disinformation about possible causes of Covid-19.²⁷⁶x RRT teikia išaiškinimus apie 5G, 27/04/20, https://www.rrt.lt/rrt-teikia-isaiskinimus-apie-5g/.

Moldova

Until the presidential elections, for the government and the competent authorities of the Republic of Moldova, combating propaganda and fake news had not been a priority, especially since the politicians themselves used the media and confusing messages to manipulate voters and to impose their own agenda. While the authorities in Chisinau partially countered conspiracy theories, they did not respond at all to the anti-EU and anti-Western narratives promoted by Russian propaganda. The media and the civil society have been more active than high-level officials in communicating and combating propaganda during the Covid-19 pandemic.²⁷⁷x Alexandru Damian, Vladlena Șubernițchi (Romanian Centre for European Policies). Disinformation and propaganda in the management of the COVID-19 crisis in the Republic of Moldova. July 2020, p. 9: https://www.crpe.ro/wp-content/uploads/2020/08/CRPE_moldova_en-as-of-20.08.pdf.
Thus, during the pandemic, most actions of media and civil society to combat fake news focused on uncovering myths and false information, publishing and disseminating materials containing accurate information, presenting the struggle of health workers in the front line – one of the sensitive topics of the pandemic – in order to urge the population to comply with the prevention measures. One of the most well-known initiatives for combating fake news is the platform of the Independent Press Association – Stopfals.md, which reacted promptly to the challenge and created a special section dedicated to fake news about Covid-19. In addition, many NGOs, websites and TV stations have tried to dismantle conspiracy theories and fake news.²⁷⁸x Idem.

Norway

There do not appear to be any specific statements by platform representatives in Norway. There are, however, some politicians who have issued statements, as well as representatives of health institutions. In some cases, these were prompted by the reporting media themselves, whereas others (as in the case of the Minister of Defence) were issued on the initiative of the politician.
On 12 March, the Minister of Health and Care services, Bent Høie, warned about spreading disinformation about the virus. His warning was published i.a. by Norwegian broadcaster NRK: “We do not have a vaccine against the virus, but we do not have a vaccine against fake news either. In the same way that you spread the virus by not washing your hands, you contribute to spreading uncertainty if you share false advise.”²⁷⁹x https://www.nrk.no/norge/hoie-advarer-mot-a-spre-falske-koronanyheter-1.14941228.
Minister of Defence, Frank Bakke-Jensen, issued a similar warning on 15 April, as reported in national newspaper Verdens Gang (VG). Pointing out that the rivalisation between nations continued and that the threat to Norway from external forces had not been affected by the coronavirus, he quoted several instances of false information and voiced his concern that Norway may become the target of coordinated attempts to influence public opinion. “I note that many are spreading alternative theories for infection prevention and methods, graphs and numbers on social media. I would encourage sobriety, and it is smart to be sceptical.”²⁸⁰x https://www.vg.no/nyheter/innenriks/i/wPGgPP/forsvarsministeren-advarer-mot-falske-corona-nyheter.
Press officer at the Oslo University Hospital, Anders Bayer, stated when asked by newspaper VG whether there were already Norwegian Covid-19 patients in January: “That is not correct. This is ‘fake news’.” Later, he continued: “At the emergency ward there is a great deal of irritation, and we are sad that some people find it entertaining to spread false rumors.”²⁸¹x https://www.vg.no/nyheter/utenriks/i/0nllXG/fake-news-om-coronaviruset-florerer.

Portugal (a)

A Portuguese politician, António Guterres, General-Secretary of the United Nations Organization, welcomed “journalists and all those who check the facts on the mountain of misleading stories and publications on social networks”, adding that the large companies that own these networks must “do more to eliminate hatred and harmful statements related to Covid-19”
Then YouTube announced the release of informative videos to demystify rumors and disassemble dubious information, in particular on covid-19 pandemic.²⁸²x https://sicnoticias.pt/especiais/coronavirus/2020-04-29-YouTube-divulga-videos-de-fact-check-sobre-Covid-19. Facebook launched a campaign against disinformation in Portugal, and surveys to assess what users have learned.²⁸³x https://expresso.pt/economia/2020-06-30-Facebook-lanca-campanha-contra-a-desinformacao-em-Portugal.-E-inqueritos-para-avaliar-o-que-os-utilizadores-aprenderam.

Portugal (b)

In our country each organization has established contingency plans adapted to its reality within the general guidelines of the government and especially of the Directorate General of Health.²⁸⁴x https://covid19.min-saude.pt/ http://www.seg-social.pt/contactos4 https://www.portugal.gov.pt/pt/gc21/area-de-governo/ciencia-tecnologia-e-ensino-superior.

Serbia

1. Commissioner for Information on Public Importance and Personal Data Protection, Milan Marinkovic, in his public statement, condemned Covid-19-related disinformation through social media and called citizens not to accept news spread through social media lightly but to check their authenticity as much as possible.²⁸⁵x http://rs.n1info.com/Vesti/a584326/Poverenik-apelovao-na-gradjane-da-proveravaju-informacije-sa-drustvenihmreza.html.

2. The public appeal of the Government of the Republic of Serbia to the citizens to stop spreading Covid-19-related disinformation through social media is available on its official website on Covid-19.²⁸⁶x https://covid19.rs/ne-sirite-neproverene-informacije/.

South Africa

In April 2020, Stephen Birch, a resident of Cape Town, posted a video online claiming that the Covid testing kits were themselves contaminated with Covid.²⁸⁷x https://www.cabc.org.za/reports/2020-04-09-mis-dis-information-careza-6th-april-2020/. He was arrested and charged with spreading misinformation about Covid-19. The Western Cape provincial government issued a statement reassuring the public that Birch’s information was false. On the same day, the provincial government of Kwa- Zulu Natal issued a press release reminding the public that it was an offence to disseminate false information about Covid, and asking members of the public to inform them if they discovered such information. News outlets reported the Western Cape government’s debunking of Stephen Birch’s video. President Cyril Ramaphosa denied reports that South Africa would return to a stricter lockdown on 27 October 2020. This was also widely reported in the media. When the media outlet ‘News24’ reported falsely that Bill Gates was proposing to test a vaccine on Africans, Member of Parliament Bantu Holomisa and Cabinet Member Fikile Mbalula called on News24 to discipline the journalist who had produced the false report. Politicians themselves have engaged in disputes with one another about Covid-related information. There is currently a dispute between the national Minister of Health and the Western Cape provincial government on the Covid levels in the province.²⁸⁸x https://ewn.co.za/2020/10/27/simply-not-true-that-sa-is-moving-back-to-lockdown-level-3-ramaphosa; https://www.iol.co.za/capetimes/news/mkhize-sticks-to-western-cape-covid-19-spike-claims-amid-dispute-97d734e0-2c1a-4505-82c0-52c3382caa0d; https://za.opera.news/za/en/crime/776ff7d5a61e9a23ad1a00cac6bb84b7.

Spain

While standard statements from politicians can be found stressing the misleading effects of Covid-19 related disinformation,²⁸⁹x https://www.elplural.com/politica/video-pedro-sanchez-alerta-proliferacion-bulos-coronavirus-pide-partidos-responsabilidad_237404102. particular attention was given to the Minister of Interior admitting that the central government was monitoring the network “checking speeches that may be dangerous or criminal” as well as disinformation campaigns.²⁹⁰x https://www.lavanguardia.com/politica/20200411/48422426462/gobierno-monitoriza-redes-sociales-discursos-peligrosos-campanas-desinformacion-coronavirus.html. https://www.abc.es/espana/abci-marlaska-insiste-monitorizacion-redes-no-tiene-finalidad-politica-202004231706_video.html. Such a statement followed another where a high-ranked military official, acting as spokesperson of the Ministry, had admitted that such a strategy aimed at controlling messages potentially harmful for the “government”.²⁹¹x https://www.elconfidencialdigital.com/blog/jose-apezarena/nos-controla-gran-hermano-mas-poderoso-nunca/20200420191506143324.html.
Opinions from headquarters are normally reproduced by local outlets and Spanish representatives also share their strategy [e.g. TW,²⁹²x https://twitter.com/TwitterEspana/status/1253004640771362817 https://blog.twitter.com/es_es/topics/company/2020/Covid190.html. For the overall TW policy on Covid-19, see: https://blog.twitter.com/en_us/topics/company/2020/covid-19.html. FB or Google (7)]. Beyond such statements, messages directly related to the Spanish situation are rare, but a TW specific event was created gathering information coming from Spanish health authorities.²⁹³x https://twitter.com/i/events/1240673023692124160. Moreover, given the vulnerability for cases of violence against women caused by Covid-19 lockdown, Spain was the second country worldwide to implement a TW alert containing official information and hot-lines. It is displayed for searches related to such topics.²⁹⁴x https://twitter.com/TwitterEspana/status/1257944164874047488. On another note, Instagram clarified that a confusion existed on the origin of problems experienced by Covid-19-related posts, whose author believed that the platform was blocking a survey. The platforms declared that there were just technical constraints related to the parameters applied to the survey.²⁹⁵x https://maldita.es/malditatecnologia/2020/04/21/instagram-bloqueado-encuesta-gobierno-fernando-verdasco-fallo-tecnico/. https://www.lavanguardia.com/gente/20200701/482046477388/miguel-bose-denuncia-censura-twitter-bloqueo-coronavirus-polemica.html.

Question 5: Can you find country-specific information on if, when and for how long the content-moderation workforce in your country has stopped its work during the pandemic and automated decision-making was increased? If yes, please cite the main points and indicate a source.

Albania

Mr. Semini commented: “That was the case during the two-month lockdown March-May period.” However, it has not been possible to find specific information/data on this matter.
Mr. Semini also added that “due to the virus, e.g., all news conferences are held with limited numbers of journalists. Often news conferences are held online, a good way for any holder to avoid correct answers or play as they may like to.”

Argentina

I haven’t found specific information on this topic

Belgium

In Belgium, the content-moderation workforce, and in particular the DJSOC-i2-IRU unit of the federal police (see also supra question no. 4), did not stop its work during the pandemic. On the contrary, it appointed a team of 21 investigators to search specifically for Covid-19-related disinformation.²⁹⁶x Peter Decroubele, ‘Federale Politie Zet Speurders in om “Fake News” te Bestrijden: “Gevaar voor Maatschappij”’ VRT NWS (28 August 2020) https://www.vrt.be/vrtnws/nl/2020/08/28/federale-politie-zet-speurders-in-om-fake-news-te-bestrijden/. In August, it was reported that, since the beginning of the pandemic, 450 reports of disinformation had been reported to the various social media platforms, of which 237 were indeed removed.²⁹⁷x ‘Politie Laat 237 Berichten Met “fake News” over Coronavirus van Sociale Media Halen’ HLN (27 August 2020) https://www.hln.be/binnenland/politie-laat-237-berichten-met-fake-news-over-coronavirus-van-sociale-media-halen~a4a32477/.

Bosnia and Herzegovina

I could not find any information that could be supported by a credible source.

Croatia

No.

Cyprus

No sources found.

Denmark

N/A

Estonia

There is no such information available.

Finland

No specific information on this point.

Germany

No Germany-specific numbers/coverage in this regard. “Neither TikTok nor YouTube or Twitter comment on how many content moderators are affected and how this affects the teams in Germany.”²⁹⁸x https://www.sueddeutsche.de/digital/coronavirus-facebook-google-content-moderation-1.4859147-0.

Israel

There is no specific information regarding content moderation workforce in Israel.

Italy

We don’t think this was the case in Italy. By reading the Government’s released documents it seems that this was not really the case. But we were not able to find specific information on that.

Latvia

No Latvia-specific numbers/coverage in this regard. However, the independent fact-checkers continued their work all through the time of the pandemic.

Lithuania

We cannot find such information in relation to the pandemic. However, debunk.eu (or demaskuok.lt) artificial intelligence-based fact-checking platform which started before the pandemic continued its work also during the pandemic. The artificial intelligence identifies potentially most harmful articles. Internet elves and journalists then examine them and rate them according to their harmfulness thus training the artificial intelligence. Journalists then react to some of the identified disinformation articles and publish their articles on mainstream news portals. The head of this initiative, Viktoras Daukšas, noted that Internet trolls produce so many articles that not all of them can be deconstructed.²⁹⁹x L. Keraitis, “Demaskuok.lt” vadovas: troliai tiek prirašo straipsnių, kad neįmanoma jų visų dekonstruoti, 13/06/2019, https://www.ziniuradijas.lt/laidos/skaitmeniniai-horizontai/demaskuok-lt-vadovas-troliai-tiek-priraso-straipsniu-kad-neimanoma-ju-visu-dekonstruoti?video=1.

Moldova

No Moldova-specific numbers/coverage in this regard.

Norway

No Norway-specific numbers/coverage in this regard.

Portugal (a)

The “Polígrafo” (Polygraph) is an online journalistic project whose main objective is to ascertain the truth and not the lie in the public space. As of March 2, 2020, all content produced by the editorial staff of “Polígrafo” on coronavirus is scientifically validated by the Directorate-General for Health, the highest public health body in Portugal.³⁰⁰x https://www.dgs.pt/em-destaque/coronavirus-poligrafo-e-direcao-geral-da-saude-estabelecem-parceria-contra-as-fake-news.aspx, https://poligrafo.sapo.pt/. As of May 2020, the WhatsApp chatbot allows WhatsApp users to detect fake news about Covid-19 according to the International Fact Checking Network system. However, it is not available in Portuguese.³⁰¹x https://observador.pt/2020/05/04/embargo-nao-publicar-ha-um-robot-no-whatsapp-a-combater-fake-news-sobre-covid-19-e-o-observador-esta-a-ajuda-lo/.

Portugal (b)

In Portugal we had the general confinement period from 13 March to 26 May 2020. From 27 May to date we have been working on the hybrid system between Telework and Digital Work. Many organisations define this system as Mirror Work. The source are measures and guidelines issued by the Portuguese Government.³⁰²x https://eportugal.gov.pt/.

Serbia

No Serbia-specific data related to this issue.

South Africa

No.

Spain

According to the interviewed fact checking companies,³⁰³x Source: interviews with representatives of the verification platforms. Unpublished. most of the platforms’ efforts are global, although work teams have been strengthened in Spain or collaboration with local fact checkers has been promoted. Verification tasks did not come to a halt during the beginning of the crisis, but on the contrary, it seems that it forced the platforms to show greater concern. However, most automated efforts seem to be global: chat bots, tightening of the rules for content removal, etc.³⁰⁴x “Las redes sociales delegan en la automatización la retirada de contenidos por la Covid: por qué eliminan tu publicación aunque no incumpla normas”, Maldita, April 28 2020 https://maldita.es/malditatecnologia/2020/04/28/redes-sociales-automatizacion-contenidos-normas “Maldita.es se incorpora al programa de verificación externo de Facebook: 11 preguntas y respuestas sobre lo que vamos a hacer”, Maldita, 12 March 2019 https://maldita.es/nosotros/2019/03/12/maldita-es-se-incorpora-al-programa-de-verificacion-externo-de-facebook-11-preguntas-y-respuestas-sobre-lo-que-vamos-a-hacer/, https://www.eldiario.es/tecnologia/youtube-censura-video-parodico-pantomima-full-negacionistas-coronavirus_1_6263109.html, https://twitter.com/Pantomima_Full/status/1311931279709962240.

Question 6: Has Covid-19 related disinformation in your country targeted certain groups within your country or abroad as “scapegoats”/supposed “perpetrators” behind Covid-19? If yes, please name the group(s) targeted the most and indicate a source.

Albania

At the moment there are no comprehensive scientific studies how disinformation has further boosted existing prejudices. Nonetheless, Albanian Media Institute (AMI) reports that Covid-19 conspiracy theories, especially that of microchip vaccines (Bill Gates), are currently circulating in Albania. According to AMI, various conspiracy theories also found a place in the traditional media, as well as they were multiplied by the social media.³⁰⁵x Albanian Media Institute. Covid -19 në media: dezinformacione dhe konspiracione. http://www.institutemedia.org/wp-content/uploads/2020/06/Covid-19-në-media-dezinformacione-dhekonspiracione-converted-1.pdf. Prominent, for example, is the explanation for this pandemic as a kind of war of armies based in distant galaxies, and the coronavirus is a sophisticated weapon being used to reduce the Earth’s population sevenfold. One side of the war has as its top representative on Earth President Trump, the good side, while on the other side, the evil, is, George Soros.³⁰⁶x Albanian Media Institute. MBI TEORITË E KONSPIRACIONIT DHE COVID 19http://www.institutemedia.org/wp-content/uploads/2020/08/MBI-TEORITË-E-KONSPIRACIONIT-DHE-COVID-19-.pdf; http://www.institutemedia.org/2020/08/10/mbi-teorite-e-konspiracionit-dhe-covid-19/.
Some media have also reported the opinions of Alfred Cako, publisher of several books on conspiracy, who stated in a TV show that Covid-19 is a biological weapon spread by the “Aryan Brotherhood”, the result of a battle between the Illuminati and Donald Trump.³⁰⁷x Albanian Media Institute. COVID-19 në media: dezinformacione dhe konspiracione. http://www.institutemedia.org/wp-content/uploads/2020/06/COVID-19-në-media-dezinformacione-dhe-konspiracione-converted-1.pdf.

Argentina

Mainly, in Argentina, we can see daily cross accusations made between politicians of the left and right, trying to generate popular discontent with their opponents and gain votes. Other example are accusations made by people linked to environmental movements, who raised concerns about the effects that 5G technology could have on the body and linked them to Covi-19disease. In Argentina, the first mentions appeared last February, with notes that analyzed these conspiracy theories in other countries and pointed out their falsehood. Unlike what happened in other countries, there was no strong activity against 5G in Argentina before the pandemic. Until February 2020, an analysis of Google searches (via the Google Trends tool) shows relatively little interest in 5G, but then the false theory that links the coronavirus with 5G arrived.³⁰⁸x https://chequeado.com/el-explicador/como-llego-y-que-grupos-difundieron-en-la-argentina-la-falsa-teoria-que-vincula-al-coronavirus-con-el-5g/.

Belgium

In Belgium, Covid-19 related disinformation has targeted both the Muslim community and migrants as “scapegoats”/ supposed “perpetrators” behind Covid-19.
In a note,³⁰⁹x Veiligheid van de Staat – Sûreté de l’Etat (VSSE), ‘The Hidden Danger behind Covid-19’ (2020) Note https://www.vsse.be/sites/default/files/corona-uk-batpdf_0.pdf; https://www.brusselstimes.com/belgium/110431/extremist-groups-are-using-coronavirus-to-pump-fake-news-on-social-media-report-warns/. issued on April 21st, 2020, the State Security service found that a number of far-right groups engage in hate speech against Muslims (p. 3). The example given refers to a message published by the French-speaking splinter party ‘Nation’ which stated that there was a so-called Fatwa calling infected Muslims to “cough in the faces of non-believers” (p. 3).
The same document also observed that right-wing extremists (whether or not using a pro-Russian discourse) claim that there is a link between the outbreak of the coronavirus and immigration (pp. 4-5). In particular, it holds that “[a] mixture of facts, fake news and far-right framing is used to make their message clear. It is the leading discourse of the far right on social media, with one common denominator: migration makes the outbreak of the coronavirus worse” (p. 4). Stating that there are numerous examples, the note specifically references statements made by the French-speaking far-right party Parti National Européen (PNE), a breakaway party of the abovementioned party ‘Nation’ (p. 4). More specifically, PNE described an asylum centre in Mouscron as being a source of infection for the surrounding area and demanded that that the centre should be closed, adding that “they (the asylum seekers) should all be accommodated in Parliament: the building does not serve any meaningful purpose anyway” (p. 4).

Bosnia and Herzegovina

The disinformation targeting certain groups could be found mostly on individual social media profiles, or clickbait titles with conspiracy theory related content. The groups mostly targeted were the Chinese, and Asians in general, who were blamed for artificially creating the virus, allowing it to escape from the laboratory, and not reacting in a timely manner to prevent it from spreading to other parts of the world. There are examples of stigmatisation and verbal attacks against Asian tourists that may be attributed to the spread of disinformation.³¹⁰x https://globalanalitika.com/korona-virus-osim-panike-donio-stigmu-i-sirenje-dezinformacija/ accessed on 7 October 2020. In relation to this, a report aired on a private TV station that is fairly popular country-wide showed a journalist reporting from the town of Konjic which had an increase in the number of positive cases, dressed in a fully body protective suit, referring to the city as a “Bosnian Wuhan”.³¹¹x https://www.youtube.com/watch?v=q76Rit6Icso. This was perceived as the stigmatisation of the entire population of the town in question.
As in other countries, the citizens of Bosnia and Herzegovina were not immune to blaming Microsoft’s Bill Gates for the situation with regards to the pandemic. Media outlets have tried to research about this issue and inform the public in an objective and accurate way, but social media and internet forums remained fruitful platforms for the spread of these theories.³¹²x https://forum.klix.ba/teorije-zavjera-bre-pa-opletite-t157708.html?sid=760a378f87eb4583033e11b0feab1b5f. The discussion around Bill Gates was often connected to the allegations of health hazards of the 5G technology, with statements that the pandemic is only used as a cover up for the adoption of the 5G.³¹³x A 10-minute video uploaded on a Facebook private account by a person from Bosnia and Herzegovina who was shown to possess no medical or any other relevant expertise on the coronavirus, contained justifications for theories relating to Bill and Melinda Gates, 5G technology, etc. The video went viral with over 500,000.000 views across South-Eastern Europe. Numerous local and regional platforms shared the video thus enabling it to reach wider audiences. https://raskrinkavanje.ba/analiza/erna-selimovic-internetska-senzacija-bez-ijedne-tacne-tvrdnje-o-koronavirusu, accessed on 7 October.
There was some media reporting and social media posts about irregular migrants’ camps as hotspots of coronavirus infection, which triggered additional stigmatisation of this group. Some sensationalistic media reporting about migrants’ camps in Italy that were identified as the biggest European hotspots of infection additionally fuelled the spread of disinformation.³¹⁴x http://ba.n1info.com/Vijesti/a423697/Migrantima-zabranjeno-kretanje.html https://vijesti.ba/clanak/503979/iz-izolatorija-u-krajini-pobjegao-migrant-zarazen-koronavirusom https://uskvijesti.ba/centar-za-migrante-postao-najvece-zariste-korone-u-italiji/, accessed on 7 October 2020.
Despite the fact that the society of BiH is deeply polarized along the ethnic lines of three dominant (constituent) groups (Bosniak, Serb, Croat) whose political representatives tend to place blame on other groups for various challenges the country has been facing since the war ended in 1995, there has been no scapegoating of other ethnic groups with regards to the Covid-19 pandemic. The pandemic has had “a paradoxical effect on the political dynamics”³¹⁵x Balkans in Europe Policy Advisory Group (BiEPAG) Report: The Western Balkans in times of the global pandemic, April 2020, p. 16. https://biepag.eu/wp-content/uploads/2020/04/BiEPAG-Policy-Brief-The-Western-Balkans-in-Times-of-the-Global-Pandemic.pdf, accessed on 9 October 2020. in the country which is quite nationalism-prone, at least if the political rhetoric is assessed.

Croatia

Not to my knowledge. There was a certain stigma against people who were tested positive.

Cyprus

6. Even though there are not tangible elements about the impact of Covid-19-related disinformation on certain social groups, it is admitted that social vulnerable groups, such as homeless and minorities as well as people from Asia or Africa, are the victims of this situation. As it has been explicitly written, “Chinese people have been excluded, albeit temporarily, from the wider world and have been characterized as the different Others. Every Chinese is suspicious of carrying the deadly disease so their social exclusion is legitimized” (Argyriadis, A., & Argyriadi, A. (2020). Socio-Cultural Discrimination and the Role of Media in the Case of the Coronavirus: Anthropological and Psychological Notes through a Case Study. International Journal of Caring Sciences, 13(2), 1449).

Denmark

The nationalistic parties “the Danish Peoples Party” and “the New order party” incriminate people from non-western background and the spread of the coronavirus in Denmark, although the hardest-hit municipalities are of Danish origin.³¹⁶x https://www.berlingske.dk/danmark/vermund-i-kraftig-kritik-af-smittede-indvandrere-det-er-fuldstaendig. “Meat-eaters” have been attacked as well.³¹⁷x https://www.tjekdet.dk/faktatjek/havde-vi-undgaaet-coronavirus-ved-alle-sammen-vaere-veganere.

Estonia

As mentioned above, there is anti-foreigner rhetoric used in Covid-19 disinformation. Several news items on uueduudised.ee emphasise the role of foreigners (e.g. international students or foreign farm workers) in spreading the disease.³¹⁸x https://uueduudised.ee/uudis/eesti/eesti-koroonakollete-omaparaks-on-internatsionaalne-paritolu-sedapuhku-on-mangus-poola-voortooline/, https://uueduudised.ee/uudis/eesti/korgkool-ei-lainud-pollumeeste-teed-tehnikaulikool-loobub-koroonariskiriikidest-parit-uutest-valistudengitest/, https://uueduudised.ee/uudis/eesti/pollumajanduskoda-toob-erilennukiga-koroonakoldest-inimesed-eestisse/, https://uueduudised.ee/uudis/eesti/ukraina-toolised-viisid-torva-valda-koroonaviiruse/.

Finland

Finland has received similar disinformation as the rest of the EU. Finnish government has collected monthly summary on Covid 19, which always includes section on disinformation.³¹⁹x https://tietokayttoon.fi/covid-19-tutkimuskatsaukset.

Germany

Covid-19 has boosted existing prejudices. Although there are at the moment no comprehensive scientific studies, media reports show that the virus has been included in anti-Semitic conspiracy theories³²⁰x https://www.berliner-zeitung.de/mensch-metropole/schaemt-ihr-euch-nicht-ihr-juden-75-antisemitische-vorfaelle-mit-corona-bezug-in-berlin-li.103473; https://www.tagesschau.de/investigativ/br-recherche/corona-antisemitismus-101.html. and reinforced racist discrimination in Germany, especially against people of Asian descent.³²¹x https://www.zdf.de/nachrichten/politik/coronavirus-diskriminierung-rassismus-asiaten-100.html; https://www.mdr.de/thueringen/ost-thueringen/corona-rassismus-angriffe-asiaten-100.html https://www.tagesspiegel.de/politik/attacken-gegen-asiaten-bundesregierung-ignoriert-corona-rassismus/25798536.html. Another prominent myth is the involvement of Bill and Melinda Gates.³²²x https://www.fr.de/politik/corona-krise-bill-gates-virus-verbindungen-who-verschwoerung-13759001.html.

Israel

Covid-19 had increased racist discrimination towards Asian people in Israel, this has to do with one of the greater conspiracies regarding Covid-19 in Israel, whereby the coronavirus is a biological weapon developed by China.³²³x https://www.haaretz.com/israel-news/.premium-coronavirus-inflames-israel-s-endemic-dehumanizing-anti-asian-racism-problem-1.8566069.

Italy

There have been episodes of accusation against Asian tourists.³²⁴x https://www.lastampa.it/cronaca/2020/02/02/news/coronavirus-da-casapound-ai-campi-di-calcio-il-razzismo-e-di-casa-in-italia-1.38415778. Other cases have been registered against migrants, especially those who trespass illegally the country borders.³²⁵x https://www.amnesty.it/migranti-casi-dimportazione-e-covid-19-si-evitino-stigma-e-discriminazione/. Other cases have been shown concerning Italians abroad, especially in the early months of the pandemic, as resulting from a declaration of the Italian Ministry for Foreign Affairs.³²⁶x https://stream24.ilsole24ore.com/video/italia/coronavirus-maio-basta-discriminazione-gli-italiani/ADsiRUB .
More generally, some studies show that subjects prone to depression, disappointment, suspicion, and religious fundamentalism are targeted by those who distribute fake news. This, in turn, contributed to the scapegoat phenomenon described above.³²⁷x Bronstein, M.V.; Pennycook, G.; Bear, A.; Rand, D.G.; Cannon, T.D. Belief in Fake News is Associated with Delusionality, Dogmatism, Religious Fundamentalism, and Reduced Analytic Thinking. J. Appl. Res. Mem. Cogn. 2019. This seems to be the case in Italy as well, but also age plays a relevant role.³²⁸x Fake News and Covid-19 in Italy: Results of a Quantitative Observational, Andrea Moscadelli, Giuseppe Albora, Massimiliano Alberto Biamonte, Duccio Giorgetti, Michele Innocenzio, Sonia Paoli, Chiara Lorini,Paolo Bonanni and Guglielmo Bonaccorsi, Int. J. Environ. Res. Public Health 2020, 17(16), 5850; https://www.mdpi.com/1660-4601/17/16/5850/htm#B54-ijerph-17-05850.

Latvia

Surveys reveal that approximately half of the citizens of Latvia believe that Covid-19 was created in the laboratory,³²⁹x https://www.lsm.lv/raksts/zinas/latvija/aptauja-katrs-otrais-latvijas-iedzivotajs-uzskata-ka-covid-19-ir-maksligi-radits-laboratorija.a378036/. presumably either in the USA³³⁰x https://rebaltica.lv/2020/03/atminudens-tirgotajs-maldina-par-koronavirusu/. or China. Although at the moment there are no comprehensive scientific studies, comments at the articles on Covid-19 reveal racist slogans against the people from Asia.³³¹x https://www.diena.lv/raksts/latvija/zinas/aptauja-katrs-otrais-latvijas-iedzivotajs-uzskata-ka-covid-19-maksligi-radits-laboratorija-14250031/comments/, https://neatkariga.nra.lv/ekonomika/latvija/311389-zalu-razotaji-pandemija-bus-grudiens-investet-zinatne-un-medicina/komentari. Also the distributor of fake news Niks Endziņš in his posts of January 2020 asked for “elimination” of China and its citizens in connection to their “role” in the spreading of the new virus.³³²x https://www.lsm.lv/raksts/zinas/latvija/par-etniska-naida-izraisisanu-apcietinats-niks-endzins.a347079/. Additionally, many users are convinced that the pandemic is a project of Bill Gates in order to chip the people or get financial benefits.³³³x https://rebaltica.lv/2020/03/atminudens-tirgotajs-maldina-par-koronavirusu/.

Lithuania

NATO troops, especially African American service personnel among American troops, but also German troops were portrayed as those spreading the disease.³³⁴x Ekspertas apie Covid-19 ir dezinformaciją: pandemija atgaivino visas senąsias sąmokslo teorijas, 2020-09-26, https://www.lrt.lt/mediateka/irasas/2000122788/ekspertas-apie-covid-19-ir-dezinformacija-pandemija-atgaivino-visas-senasias-samokslo-teorijas; Kariuomenės ekspertai: dezinformacijos srautas socialiniuose tinkluose nemažėja, 2020-05-25, https://www.delfi.lt/news/daily/lithuania/kariuomenes-ekspertai-dezinformacijos-srautas-socialiniuose-tinkluose-nemazeja.d?id=84366943. Bill Gates³³⁵x E. Jakilaitis, Propagandos dekonstrukcijos, Delfi TV, https://www.delfi.lt/multimedija/dekontrukcijos/propagandos-dekonstrukcijos-apie-covid-19-kurpiamos-samokslo-teorijos-gali-kainuoti-gyvybe.d?id=85332173. and 5G³³⁶x The Office of the Inspector of Journalist Ethics, Public Statement on Fake News (Žurnalistų etikos inspektoriaus tarnybos viešas pareiškimas dėl netikrų nujienų), 02/06/2020, http://www.zeit.lt/lt/naujienos/del-netikru-naujienu/543. were also mentioned.

Moldova

In Moldova among other fake stories, it has been suggested that former Prime Minister Maia Sandu asked the EU to impose an embargo on Moldovan products, and alleged that Moldova and Armenia are subjected to total aggression led by the “George Soros Monster”, and that Coronavirus is just a lie.³³⁷x Tinatin Akhvlediani. Which spreads faster in the EU’s neighbourhood: Coronavirus or disinformation? 3 DCFTAs Op-ed No 13/2020, April 2020, p. 2. https://3dcftas.eu/op-eds/which-spreads-faster-in-the-eu%E2%80%99s-neighbourhood-coronavirus-or-disinformation.
The Republic of Moldova was exposed to two main narratives during the Covid-19 pandemic:³³⁸x Alexandru Damian, Vladlena Șubernițchi (Romanian Centre for European Policies). Disinformation and propaganda in the management of the Covid-19 crisis in the Republic of Moldova. July 2020, p. 3: https://www.crpe.ro/wp-content/uploads/2020/08/CRPE_moldova_en-as-of-20.08.pdf. a widespread circulation of conspiracy theories and the use of the health crisis by Russia and, secondarily, by China to promote their own agendas and to undermine European solidarity.
A significant number of media websites, marginal politicians, but also conspiracy movements already present in Chisinau or religious figures disseminated conspiracy theories refuting the severity of the Covid-19 pandemic. Some of the most “popular” theories heavily circulated in the Republic of Moldova include: the link between the Covid-19 pandemic and the installation of 5G antennas meant to subsequently control the population, nanochipping of the population by vaccination, or the existence of a global conspiracy, led by Bill Gates, aimed at decimating the population. A series of articles by Report.md revealed the considerable influence of these narratives on the population. A recent analysis by WatchDog.md points out that at least 1 in 3 Moldovans believes one of these theories.³³⁹x MAI 2020 and OCTOBER 2020. Impactul dezinformării în contextul pandemiei (Ro) / MAY 2020 The impact of misinformation in the context of the pandemic https://www.watchdog.md/2020/05/21/rezultatele-sondajului-realizat-la-comanda-watchdog-md-denota-un-impact-puternic-al-pandemiei-asupra-preferintelor-politice-si-gradului-de-incredere-in-teorii-conspirologice/.

Norway

There have not been any attempts to target specific groups within Norway, at least not by mainstream media. Early in the pandemic, a story was spread that the virus was a biological weapon produced by the USA to impact the Chinese economy. This was one of the cases that caused the Minister of Defence to warn against targeted misinformation campaigns directed at Norway.³⁴⁰x https://www.vg.no/nyheter/innenriks/i/wPGgPP/forsvarsministeren-advarer-mot-falske-corona-nyheter.
The Norwegian government has recently become a target, not as a perpetrator or scapegoat behind Covid-19 per se, but for using Covid-19 restrictions to push a political agenda and increase their power. On Sunday 25 October, approximately 150 people gathered in front of the parliament to protest the government’s handling of the Covid-19. The initiator of the protests, Nader Eide, believes the pandemic is a bluff, pre-planned and that face masks do not work.³⁴¹x https://www.tv2.no/a/11732627/. https://www.dagsavisen.no/nyheter/innenriks/150-personer-demonstrerte-mot-myndighetenes-smitteverntiltak-1.1792017; https://www.faktisk.no/artikler/jjR/planlegger-forste-norske-demonstrasjon-mot-koronatiltak.

Portugal (a)

The “theory” of the “Chinese virus” has been widely diffused and echoed by Portuguese media.³⁴²x https://observador.pt/2020/05/03/provas-enormes-de-que-virus-veio-de-laboratorio-chines-garante-secretario-de-estado-dos-eua-mike-pompeo/.

Serbia

Covid-19 related disinformation is very often connected with prejudices and conspiracy theories. The person most often mentioned in Serbia as the culprit for the pandemic is Bill Gates, Microsoft’s founder.³⁴³x https://www.bbc.com/serbian/lat/svet-52150075. Some disinformation is racist-based, targeting in particular migrants, while some Covid-19 related prejudices are political, as is a belief that “NATO wants to destroy Serbia”.³⁴⁴x For more see FakeNews tragač, “Korona virus Infodemija u Srbiji” , supra note 2, p. 11. https://www.danas.rs/svet/teorije-zavere-o-virusu-i-tajnim-planovima-za-dominaciju-svetom/ See, e.g. the following: https://www.danas.rs/drustvo/uz-korona-virus-i-epidemija-laznih-vesti/ http://rs.n1info.com/Vesti/a583347/Uhapsen-zbog-laznih-vesti-u-vezi-sa-virusom-i-pretnji-na-Fejsbuku. There are also allegations of the connection between 5G networks and the Corona virus pandemic.12

South Africa

Targets of misinformation include China, the USA, Bill Gates and the “Illuminati”. The misinformation on social media includes claims that: Covid-19 was manufactured as a bio-weapon in China; Covid was manufactured as a bio-weapon in the United States of America; Bill Gates has proposed to test his vaccines in Africa, thus using Africa as “laboratory rats”; Bill Gates engineered Covid in order to force everybody to submit to a vaccination. When the vaccination is carried out, a microchip will be inserted into every vaccinated person; Bill Gates invented either the virus or the vaccine in order to kill Africans, as he wants to “depopulate” Africa; Covid-19 was created by the “New World Order” or “Illuminati” in order to dominate the globe. There has also been hostility expressed at the government itself, for its lockdown regulations, and the tracing app that it has introduced.³⁴⁵x https://www.cabc.org.za/reports/2020-04-09-mis-dis-information-careza-6th-april-2020/ https://www.cabc.org.za/reports/2020-04-09-mis-dis-information-careza-5th-april-2020/; https://www.news24.com/news24/Analysis/fact-check-how-a-lie-about-bill-gates-and-a-vaccine-for-the-coronavirus-exploded-on-twitter-20200407; https://www.dailymaverick.co.za/article/2020-09-20-disinformation-in-a-time-of-covid-19-weekly-trends-in-south-africa-10/.

Spain

In the networks, disinformation statements range from the virus arising as a result of a plot to destroy humanity to a way of getting benefits,³⁴⁶x Antonio Guterrez. United Nations. Retrieved from https://www.un.org/es/coronavirus/articles/informacion-veraz-salva-vidas. pointing to alleged links between the pandemic and 5G as a pretext to establish the global domain in which the attacked group are economic elites (p. 39).³⁴⁷x Lieutenant Colonel Vicente Diaz de Villegas Roig from SEGENPOL Cabinet. Spanish Defense Magazine. Retrieved from https://www.defensa.gob.es/Galerias/gabinete/red/2020/07/‑p-38-40-red-379-desinformacion.pdf. Bill Gates is accused as an outsider of a plot that intends to control the world with a chip.³⁴⁸x El País Twitter. 6-6-2020. Accusation of plot to control the world with a chip. Recovered from: https://elpais.com/elpais/2020/05/28/planeta_futuro/1590656256_768938.html. He receives accusations from popular Spanish singers such as Miguel Bosé and Bunbury (Enrique Ortiz de Landázuri Izarduy).³⁴⁹x El Mundo. Angel Díaz. 15-6-2020. Accusations of Miguel Bose and Bunbury to Bill Gates. Recovered from https://www.elmundo.es/papel/lideres/2020/06/15/5ee7b8dafdddff96148b4576.html. As an internal agent, the Spanish government has also been accused as the “sole responsible for the deaths, (…) it had destroyed the Spanish economy by locking up the population, giving rise to an infodemic of hoaxes”.³⁵⁰x Huffington Post Spain. Marcel Obst 31.5.2020. https://www.huffingtonpost.es/entry/por-que-la-desinformacion-es-mas-rapida-y-eficiente_es_5ed285ecc5b66e04b2885269. Likewise, youth has been accused as a propagating agent of the virus: “the current stigmatizing discourse of youth and the night shows the inability of an adult-centered society to propose scenarios for the future and possibility that can counteract the boredom of a generation”.³⁵¹x The conversation ES (edición España). Iñigo Sánchez-Fuarro, Cristiana Pirres y Jordi Nofre. 24-09-2020. Recuperado de https://theconversation.com/covid-19-son-los-jovenes-los-nuevos-chivos-expiatorios-145061.
Finally, within denialist movements or those that support conspiracy theories, the anti-vaccine movements have a large role and some of the public figures already mentioned are part of them. Besides, denialist theses seem to be supported by groups with extreme ideologies (left and right).³⁵²x Source: interviews with representatives of the verification platforms. Unpublished.

Question 7: Have there been court cases on Covid-19-related content that was removed or not removed, including health-related disinfor­mation and information related to protests?

Albania

To the information available thus far, there are no court cases on Covid-19-related content.
During the pandemic period, the government in Albania imposed forgiveness of fines for 7,100 citizens. The Technical Committee of Experts serves as a reference point for institutions and the public. The Technical Committee submits public reports which are made available, offers analysis of the situation, conducts press conferences and official recommendations which serve as a basis for any decision-making process.³⁵³x For more information visit the webpage of the Ministry of Health and Social Protection at: https://new.shendetesia.gov.al. Covid-19 has had to some extent an impact on the activity of the judicial system, however measures to ensure continuation are put in place.³⁵⁴x http://klgj.al/covid-19/.

Argentina

Not yet in Argentina as far as I know.

Belgium

No. The Belgian courts seem to mainly focus on the offline enforcement of the restrictions taken to contain the virus. As such, a man who was caught violating the corona rules no less than fourteen times had to appear in court.³⁵⁵x Yves Barbieux, “Veertien keer werd hij al betrapt op een overtreding van de coronaregels, nu moet hij voor de rechter verschijnen”, Het Nieuwsblad (8 May 2020), https://www.nieuwsblad.be/cnt/dmf20200508_04950986; Ingrid Depraetere, “Eerste veroordelingen voor niet-naleven coronamaatregelen”, Het Nieuwsblas (26 June 2020), https://www.nieuwsblad.be/cnt/dmf20200626_05002077; Belga, “Rechtbank spreekt celstraffen uit voor corona-overtreders”, https://www.focus-wtv.be/nieuws/rechtbank-spreekt-celstraffen-uit-voor-corona-overtreders. As part of the most recent measures taken (16 October 2020), several business owners affected by the closure of the bars and restaurants over the next four weeks also announced that they would refer their case to the Council of State and call for an accelerated review of this measure.³⁵⁶x Gabriela Galindo, “Belgian restaurants will fight ‘discriminatory’ coronavirus shutdown in court”, The Brussels Times (19 October 2020), https://www.brusselstimes.com/belgium/136576/belgian-restaurants-will-fight-forced-shutdown-in-court-horeca-employer-business-owners-federations-cafes-bars-horeca-discriminatory-overturn-reversal-court-council-state/.

Bosnia and Herzegovina

Freedom of expression online is still not specifically regulated across the country, which makes it almost impossible for authorities to regulate the spread of disinformation or hate speech online. Criminal prosecution is usually limited to the offence of inciting religious and ethnic hatred through the internet or social networks.
As a result, there have been no cases of the removal the removal of the Covid-19-related content. There are, however, some examples of misdemeanour warrants issued against individuals for violating laws on public peace and order and the law decrees enacted in Republika Srpska to fight the transmission of information that may cause panic or severely violate public peace and order by spreading “fake news” about the virus in the media and on social networks.³⁵⁷x Specific examples can be provided if necessary.

Croatia

By June 2020 there have been 32 charges brought for spreading fake news about Covid-19.³⁵⁸x https://www.novilist.hr/vijesti/hrvatska/32-prijave-za-sirenje-laznih-vijesti-o-koroni-u-hrvatskoj/. In Croatia it is a criminal act (misdemeanour).

Cyprus

7. Not to our knowledge. But we shall re-underline the survey on posts on social media networks and news sites claiming that the pandemic is essentially a conspiracy, urging people to refuse to accept fines and sanctions and to disobey restrictions to contain a further spread. This act consists an infringement of specific provisions of the Penal Code of the Republic of Cyprus.

Denmark

No that we are aware of.

Estonia

There is no such information available.

Finland

No.

Germany

Not to our knowledge. All adjudication available at this time is heavily centered around the offline consequences of and protection measures against the pandemic, i.e. bans on demonstrations and other social gatherings and closing businesses. However, there are some media reports on the prosecution of Covid-19 “skeptics”, who may have committed a criminal offence pursuant to § 111 (1) StGB (public provocation to commit an offence) by rallying for prohibited protests.³⁵⁹x https://www.presseportal.de/blaulicht/pm/14915/4564446; https://www.rnz.de/nachrichten/heidelberg_artikel,-demo-fuer-beate-bahner-polizei-identifiziert-bislang-32-personen-updatevideo-_arid,508747.html. There may be a larger number of these kinds of offences and, consequentially, deletions of unlawful content as a reaction to government requests. It will be interesting to see whether the takedown numbers under Germany’s NetzDG, the Network Enforcement Act, will substantially increase.

Israel

Not yet, but according to several media reports, the State Attorney’s Office is considering prosecute citizens who sent false messages to other citizens on the behalf of Ministry of Health.³⁶⁰x https://www.calcalist.co.il/local/articles/0,7340,L-3809098,00.html, https://www.calcalist.co.il/local/articles/0,7340,L-3805191,00.html. In addition the police is investigating over 50 citizens regarding spreading disinformation about Covid-19.³⁶¹x https://news.walla.co.il/item/3352678.

Italy

Not yet.

Latvia

On 30 July 2020 the Criminal Court approved the agreement between the prosecutor and the accused regarding the commission of the criminal offence provided for in Section 231, Paragraph 1 of the Criminal Law. The criminal act – disturbance of public order, manifested in an apparent disrespect for society, ignoring generally accepted norms of behaviour and disrupting the work of human beings and institutions (hooliganism) – was carried out by posting fake news, among other things, regarding Covid-19, on a specifically created webpage.³⁶²x ECLI:LV:RLPT:2020:0730.11816002020.2.S. The journalists had investigated that the distribution of these articles happens mostly on Facebook, where the primary sharers are fake profiles.³⁶³x https://nra.lv/latvija/303767-melu-zinu-izplatisanu-kliksku-lapas-ta-ari-nav-izdevies-apturet.htm. However, the decision does not contain any restrictions regarding the website as such or any comments regarding the distribution of these news in social networks.

As a reaction to these news several Saeima deputies prompted creating new Criminal law norms, which would provide for criminal liability for distributing fake news with financial intents.³⁶⁴x https://nra.lv/latvija/303767-melu-zinu-izplatisanu-kliksku-lapas-ta-ari-nav-izdevies-apturet.htm. Additionally, in January 2020 another distributor of fake news Niks Endziņš published on his Facebook profile a video in wish he states that the first patient with Covid-19 has already entered Latvia and notes that “in general, the Chinese [censored] should be eliminated, their country needs to be eliminated”. While the publisher of the video was arrested for inciting national and ethnic hate in the social media, the video was taken off from his page after his own initiative or through the actions of social media monitoring teams,³⁶⁵x https://www.delfi.lv/news/national/criminal/viltus-zinu-biznesmenis-niks-endzins-pagaidam-paliks-apcietinajuma.d?id=51898109. without a need for a specific court decision.

Lithuania

We cannot identify such cases.

Moldova

No information in this regard.

Norway

There do not seem to have been any such cases in Norway to date.

Portugal

The Portuguese Regulatory Authority of Media has issued an alert to all establishments providing healthcare, intervening in health advertising practices and to users in general, about misleading advertising or undermining users’ rights, recalling, in particular, that advertising practices are prohibited in that conceal, mislead or deceive about the main characteristics of the act or service, that falsely refer to demonstrations or guarantees of cure or results or without adverse or secondary effects or that induce users to unnecessary, harmful or undiagnosed consumption or previous evaluation by a qualified professional.³⁶⁶x https://www.ers.pt/pt/covid-19/.

Serbia

To our knowledge, no court decision on Covid-19-related disinformation has been delivered. Media has reported several arrests and investigating proceedings against persons who may have committed a criminal offense under Article 343 of the Serbian Criminal Code (Causing Panic and Disorder by disclosing or disseminating untrue information or allegations through media or at the public gathering).13

South Africa

We cannot find any court cases relating to information about Covid. There are a number of Covid-related court cases, but most of these relate to the anti-Covid measures taken by government and not Covid itself, and, once again, do not deal with information about these measures. The court challenges have criticised the lockdown regulations as irrational, too strict or too lenient; some have claimed an exemption from the regulations and others have dealt with financial relief for loss of income due to the lockdown. There have been several claims against the law enforcement officials, which include the National Defence Force of the country.³⁶⁷x For a list of Covid related court cases see: http://www.saflii.org/cgi-bin/sinosrch-adw.cgi?query=Covid-19%20or%20coronavirus%20;submit=Search;view=database-natural;offset=0 (NB: not all of these cases are challenges to the government measures against Covid).

Spain

Regarding Court cases related to the removal of Covid-19 related information from social platforms, a Spanish citizen was brought to Court on the basis of a YouTube video where he declared that he was arriving from Madrid to Torrevella (Alacant) and wanted people living there to be infected. As an interim measure and given the menace to the public safety, the judge retained his passport and forced him to leave the city.³⁶⁸x https://elpais.com/politica/2020/04/15/diario_de_espana/1586960816_544134.html. http://www.poderjudicial.es/stfls/TRIBUNALES%20SUPERIORES%20DE%20JUSTICIA/TSJ%20Comunidad%20Valenciana/JURISPRUDENCIA/Jdo%20Instrucci%C3%B3n%201%20Torrevieja%2011%20abril%202020.pdf.https://cadenaser.com/emisora/2020/04/09/radio_alicante/1586447672_860640.html https://twitter.com/guardiacivil/status/1248270667818119170. A similar case occurred in Ceuta where a person spread via Facebook false information about a worrisome Covid-19 situation in the local prison.³⁶⁹x https://elfarodeceuta.es/condena-ceuta-carcel-estado-alarma/. A 360€ fine was imposed on the grounds of defamation of civil servants.
Along these lines, the Spanish Public Attorney (Fiscalía) released a report where Covid-19 related disinformation was connected to different criminal offences³⁷⁰x https://www.europapress.es/nacional/noticia-fiscalia-identifica-decena-delitos-puede-incurrir-difusion-bulos-20200417171249.html. and the police, initiated proactive investigations in this regard (see declarations in Andalucia³⁷¹x https://elforodeceuta.es/delegada-ordena-investigacion-detener-bulos-redes-sociales-whatsapp/.).
Beyond the judiciary, actions have been taken by the public administration through other means. The Catalan Audiovisual Commission (CAC) requested the removal of 16 YouTube video’s and the platform proceeded accordingly with 14 of such cases.³⁷²x https://www.cac.cat/es/actualitat/youtube-retira-14-videos-denunciados-cac-promocionar-tratamientos-no-cientificos-curar. Moreover, an agreement was signed between CAC and regional health authorities aiming at addressing health disinformation on all media including platforms.³⁷³x https://comunicacio21.cat/noticies/salut-i-el-cac-collaboren-per-combatre-la-desinformacio/. The Guardia Civil, one of the Spanish police corps, created a special email account for Covid-19 frauds.³⁷⁴x http://www.interior.gob.es/prensa/noticias/-/asset_publisher/GHU8Ap6ztgsg/content/id/11650383. https://elpais.com/espana/2020-09-04/la-fiscalia-no-ve-delito-en-los-bulos-contra-el-gobierno-por-la-gestion-de-la-covid-19-difundidos-por-redes-sociales.html.
There are also instances (e.g. YouTube³⁷⁵x https://www.niusdiario.es/sociedad/sanidad/youtube-veta-videos-biologa-negacionista-coronavirus-marina-castells_18_3015345088.html.) where the removal has been approved by the platforms themselves with no prior institutional intervention.

Question 8: Has there been a discussion in your country on how private actors can (or should) enforce public rules (laws) in relation to Covid-19?

Note: In Germany, there was a discussion on whether the railway company can enforce mask-wearing obligations which were provided not in their terms of service but by local and regional laws. Railway employees argued that they could not enforce the norms, but would only be able to call for police at the next stop.

Albania

There are calls made by the Prime Minister of Albania calling on the individual and public contribution to fight against Covid-19.³⁷⁶x https://kryeministria.al/en/newsroom/respektimi-i-rregullave-kontribut-individual-e-publik-ne-luften-anticovid/.
There is unfortunately a political debate on the use of the masks. The opposition leader of one of the parties, calls on all Albanians to not implement the decision and to not wear masks in a challenge to the government in place.³⁷⁷x https://www.botasot.info/shqiperia/1401503/monika-kryemadhi-zbulon-arsyen-pse-rama-vendosi-maskatme-detyrim/. Nonetheless, there have been widespread calls from different health personnel pushing forward the usage of masks. In this regard, fines are introduced which vary from 3,000ALL the first time to 5,000ALL the second time and the money is collected through the family’s monthly power consume bill.
In the private sector, the government introduced some rules and measures for masks, social distancing, disinfectants and the way to organize the studies. Specifically, a protocol of security was created putting an obligation on all the public and private institutions. Some of the provisions taken by the government, especially by the Ministry of Education, Sports and Youth, regarding both private education institutions and private high education institutions are:

1. Common guide for home learning due to the situation created by the spread of Covid-19 which provide platforms for online teaching and the modalities of online teaching (30.03.2020).³⁷⁸x www.arsimi.gov.al.

2. Guidelines on the mandatory use of masks outdoors, which means the enforceability of this order for public and private education institutions.³⁷⁹x www.shendetesia.gov.al.

Argentina

Yes, for example regarding measures that impact on labor law.³⁸⁰x http://www.saij.gob.ar/nicolas-francisco-barbier-coronavirus-covid-19-aplicacion-medidas-impactan-derecho-laboral-dacf200052-2020-04-06/123456789-0abc-defg2500-02fcanirtcod?&o=3&f=Total%7CFecha%7CEstado+de+Vigencia%5B5%2C1%5D%7CTema%5B5%2C1%5D%7COrganismo%5B5%2C1%5D%7CAutor%5B5%2C1%5D%7CJurisdicci%F3n%5B5%2C1%5D%7CTribunal%5B5%2C1%5D%7CPublicaci%F3n%5B5%2C1%5D%7CColecci%F3n+tem%E1tica%5B5%2C1%5D%7CTipo+de+Documento%2FDoctrina&t=20. But there are no court cases yet.

Belgium

In Belgium, there has been little discussion on how private actors can (or should) enforce public rules (laws) in relation to Covid-19.
Indeed, at the time when the wearing of mouth masks in stores became mandatory, former Prime Minister, Sophie Wilmès, said that: “From the beginning of the crisis, we have seen that the Belgian people follow the rules. I expect nothing else today. The shopkeepers shouldn’t play policeman. We count on the common sense of the people.”³⁸¹x Rik Arnoudt, ‘Mondmaskerplicht in Winkels: “We Rekenen op Gezond Verstand van de Mensen”, Zegt Premier Wilmès’ VRT NWS (10 July 2020) https://www.vrt.be/vrtnws/nl/2020/07/10/mondmaskerplicht-in-winkels-we-rekenen-op-gezond-verstand-van/. At the same time, she stated that the rule would be enforced: “There may be a fine if you do not follow that measure.”³⁸²x Ibid.
It may also be mentioned that the municipal council of Knokke-Heist complained that the railway company, the NMBS/SNCB, did not sufficiently enforce the applicable mask-wearing obligations, accusing it of consciously organizing the export of Covid-19 to the seaside.³⁸³x Hilde De Windt, ‘Knokke-Heist Dreigt de NMBS in Gebreke te Stellen voor Export van Covid-19 naar de Kust: “Te Weinig Controle”’ VRT NWS (29 June 2020) https://www.vrt.be/vrtnws/nl/2020/06/29/knokke-heist-dreigt-de-nmbs-in-gebreke-te-stellen-voor-export/. A spokesperson of the NMBS/SNCB – which, in any case, is a state-owned company – countered that: “Wearing a mouth mask has been mandatory since 4 May. This is checked by our people and by the railway police. There is also a major awareness-raising campaign going on.”³⁸⁴x Ibid.

Bosnia and Herzegovina

There is an ongoing discussion on how recommendations and obligations to implement various epidemiological measures (social-distancing, wearing of masks, scanning for increased body temperature) are to be implemented by schools and kindergartens, including private education institutions, especially as some parents’ groups and organisations have been strongly opposing the implementation of such measures.³⁸⁵x https://www.klix.ba/vijesti/bih/vise-od-hiljadu-roditelja-na-protestima-u-mostaru-ako-mogu-svadbe-mogu-i-skole/200914133 https://www.bljesak.info/sci-tech/obrazovanje/roditelji-spremaju-odvjetnike-i-veliki-prosvjed/326183. There has also been a discussion on whether these institutions are allowed to share personal information with public authorities of children and their family members who have been ordered to self-isolate.
There was some discussion on whether public authorities could prohibit gatherings inside religious objects, including churches and mosques, as private facilities. In statements by some religious leaders, this was put into the context of restricting the right to freedom of religion of belief.³⁸⁶x http://balkans.aljazeera.net/vijesti/kako-biskup-peric-ignorira-korona-virus https://www.tportal.hr/vijesti/clanak/biskup-peric-nalozio-odrzavanje-misa-s-vjernicima-u-svim-crkvama-u-hercegovini-20200419, accessed on 9 October 2020.

Croatia

Most of the measures have been recommendations. The drivers of public buses are not entitled to enforce them by force.³⁸⁷x https://www.zadarskilist.hr/clanci/08092020/maskice-i-javni-prijevoz-vozaci-autobusa-nemaju-ovlasti-za-represivne-mjere.

Cyprus

8. There is not a specific policy about this issue, however the Office of the Commissioner for Personal Data Protection of the Republic of Cyprus has announced specific guidelines regarding the adoption of several measures by private institutions in order to combat the spread of Covid in accordance to those guidelines adopted by the EPDB (European Protection Data Board).³⁸⁸x http://www.dataprotection.gov.cy/dataprotection/dataprotection.nsf/All/DBE1A79848332846C22585BB0039B561?OpenDocument, http://www.dataprotection.gov.cy/dataprotection/dataprotection.nsf/All/579C442B15B36E0AC2258553002C744F.

Denmark

The Danish Working Environment Authority, in collaboration with the Danish Agency for Patient Safety have reached common agreements on the guidelines for work environments.³⁸⁹x https://at.dk/coronasider/forebyg-coronasmitte-i-din-branche/coronasmitte-kontor/. Most private offices have created their own set of Covid-guidelines.³⁹⁰x https://at.dk/coronasider/coronacases/alle-mand-paa-daek-og-saa-alligevel-ikke/.

Estonia

There has been widespread discussion about how nightclubs and bars attempt to circumvent the prohibition of selling alcohol from the midnight. There is also discussion of whether transportation companies’ employees have the responsibility to enforce mask-wearing obligations. Tallinn city government has the view that the responsibility of such enforcement does not rely upon private actors. The public discussion around mask-wearing has an aspect of legality (which is overshadowed by the medical aspect – that is whether the mask-wearing results in better protection) – in the other words, whether there exists sufficient legal basis for the government to impose mask-wearing obligation, whether the legislature should have passed specific regulation allowing the government to impose such regulation, or whether discretion to impose such requirement can be directly derived from the national constitution.

Finland

No. Only recommendations.

Germany

Apart from the enforcement discussion regarding the railway company mentioned in the question,³⁹¹x https://www.spiegel.de/panorama/gesellschaft/coronavirus-maskenpflicht-und-quarantaene-wer-kontrolliert-die-einhaltung-der-regeln-a-b3e18bd9-7935-4d95-90b8-ead762e75fcb. there has been no comparable discourse. The railway company has, as of now, not given in to demands to establish a private-law contractual fine against travellers not wearing masks. Employees are asked only to call the police at the next stop, if the person in question “repeatedly refuses” to put the mask on.³⁹²x https://www.bahn.de/p/view/home/info/corona_startseite_bahnde.shtml.

Israel

There was a similar discussion in Israel on whether the railway company can enforce the mask-wearing obligation. Although the railway company has provided it’s own stuff that is in charge to inform the passengers regarding social distance and mask-wearing obligations, the stuff does not have an enforcement authority. Businesses (such as stores) were required to enforce laws within the store such as mask wearing, max. number of people and keeping distances. The Stores were fined and potentially closed if found that they allowed customers to break the rules.

Italy

Yes, there is a lively scholarly and policy-makers’ debate on this issue.

Many concerns have been raised as regards the adoption of a contact exposure app called “immuni” for the involvement of a private company in the software deployment. The fact that the download is voluntary by the user has been clarified by the Italian Data Protection Authority only with the decree of 17 October, deputies of healthcare agencies and departments have been forced to use the data of exposure notification which were collected by the application. Before there were many cases in which they were simply ignored.³⁹³x https://www.garanteprivacy.it/temi/coronavirus. Decreto della Presidenza del Consiglio dei Ministri 13 ottobre 2020, art. 3 comma 1 lett. «a-bis) al fine di rendere più’ efficace il contact tracing attraverso l’utilizzo dell’App Immuni, e’ fatto obbligo all’operatore sanitario del Dipartimento di prevenzione della azienda sanitaria locale, accedendo al sistema centrale di Immuni, di caricare il codice chiave in presenza di un caso di positività’. Translation: “in order to make more effective the contact tracing through the app Immuny it is established the obligation for the healthcare officer of the Department of Prevention of the local authority, accessing the central system of Immuni, to upload the key-code in case of positivity”. Another relevant issue was the adoption of company-owned applications to control the health condition of employees. The Data Protection Authority has issued a statement in order to safeguard fundamental rights and freedoms of workers.³⁹⁴x https://www.garanteprivacy.it/web/guest/home/docweb/-/docweb-display/docweb/9343635.

Latvia

The people who disagree with the duty to wear masks also debate on the rights of the guards to prohibit them from entering the premises.³⁹⁵x https://mainampasauli.news/mk-noteikumi-par-obligatu-masku-vilksanu-ir-pretruna-augstakstavosam-tiesibu-aktam/ [Comments ; as on 19.10.2020; the article]. At the same time also the government put the responsibility for the compliance with the epidemiological safety measures introduced for Covid-19, i.e., the use of face masks by the visitors, on the shops and businesses, but did not formulate how such responsibility manifests itself.
What concerns the use of masks in shops and other private institutions, it must be noted that not all places actively prohibit entering people without masks.⁵⁹⁸ At the same time there has been a case where a security guard allegedly sprayed tear gas in the face of the man who refused to comply with the duty to wear the mask and after a demand to do so acted violently.³⁹⁶x https://jauns.lv/raksts/zinas/409850-daugavpili-veikala-depo-apsargs-sejas-maskas-nenesatajam-seja-iepus-asaru-gazi. This case has been widely discussed in the social media and the people once again have divided into two groups. Similarly, also the duty to wear masks in public transport and other places has been doubted as being in violation of Oviedo convention or being illegal due to other grounds. At least 15 thousand people have shared Facebook videos and photos stating that the duty to wear masks in public transport is illegal.³⁹⁷x https://rebaltica.lv/2020/10/prasiba-nesat-masku-sabiedriskaja-transporta-nav-pretlikumiga/. Other arguments³⁹⁸x https://lvportals.lv/skaidrojumi/320865-sabiedriska-transporta-kontroliera-tiesibas-izsedinat-pasazieri-bez-sejas-maskas-2020. are that the demand to leave the vehicle breaches the right to freedom (Article 94 of the Constitution) and that the people have the rights to use the ticket they have paid for.³⁹⁹x https://www.facebook.com/brivibasplatforma/posts/127249962466356?__cft__[0]=AZWl4qoLSAAuJyIPYvKqz5hUTra6iqkwBVfyZoWr1ZQaxEMF0QfxouliXNro-7bXFYc7dYMEEDI9igLHG6LS2xXUzHLHS0r30d_om7eIxFyfnMmkJK4qpUmo-5vv9GRm_MHGIBVlXs_NNyrh4CJat4-cWd9kmjAR35Hyu9xWd4KVoh-qAwjZeKjWC7y7fGMd8VUzS9XKCuGHfYbbZITs7Sz2aitXSBWloToT7C776V1Q3d1bbnk0srUojx2n5YbGcnLIbmC3CiD4gLq19SWWRnjs&__tn__=%2CO%2CP-y-R [20.10.2020.].
The Cabinet of Ministers has explained that, if the passenger refuses to wear a face mask, the driver or controller has the right to refuse to board or to ask to leave the vehicle.⁴⁰⁰x https://www.vm.gov.lv/lv/covid19/jautajumiatbildes_par_sejas_maskam/. Also, police will be involved in those controls.⁴⁰¹x https://www.lsm.lv/raksts/zinas/latvija/riga-kontrolieri-un-policija-pastiprinati-kontroles-masku-lietosanu-transporta.a376932/. That is directly stated in the Cabinet of Ministers Regulation No. 599 “Procedures for Provision and Use of Public Transport Services.” However, it must be noted that, for example, “Rīgas Satiksme” is a municipally-owned public transportation and infrastructure company in Riga; similarly, also the only passenger-carrying railway company “Pasažieru Vilciens” is an independent state-owned company. Thus, one cannot speak of absolutely private actors who will enforce these regulations.

Lithuania

Not to our knowledge. However, the question of cooperation between the central and municipal authorities gave rise to some debate. Creation of an effective mechanism of cooperation with municipalities was included into the Plan of Implementation of the Covid-19 Management Strategy adopted by the Government on 10/06/2020.⁴⁰²x (https://koronastop.lrv.lt/uploads/documents/files/Covid-19%20valdymo%20strategijos%20planas.pdf , see, in particular, 1.5).

Moldova

During the state of emergency periods, the civil society and the media institutions managed a series of actions:⁴⁰³x Michael Emerson, Tamara Kovziridze, Denis Cenusa, Artem Remizov, Veronika Movchan, Shahla Ismayil, Benyamin Poghosyan, Andrei Yahorau. EAP Covid-19 Bulletin No 8: Political impacts of Covid-19, p. 13-14. https://3dcftas.eu/publications/eap-covid-19-bulletin-no-8-political-impacts-of-covid-19. i) reversing the decisions of the governmental bodies to introduce journalistic self-censorship; ii) advocating for the adopting of the new NGO law; iii) speaking out against intimidation of the constitutional judges; iv) holding accountable the PM Ion Chicu, the President Igor Dodon and other officials for controversial attitudes of blaming the medical staff, tolerating breaching of the rules by church clergy or of misinforming about external aid.
The central authorities have shown a disproportional approach concerning the fair assessment of the external aid. Thus, the most advertised assistance has been the Russian one, even if it consisted of tests and air transportation of medical goods acquired from China. Regardless that the Chinese support included procured goods, it benefited from overwhelming positive remarks from the Moldovan top officials. By contrast, even though the government commended the 3.5 million EUR worth humanitarian aid from Romania, the ceremony and other technical procedures of the receiving were not smooth. In general, the authorities have emphasized the received assistance from countries with friendlier regimes – Hungary, Turkey, China or Russia. Others were communicated less intensely or shorter in time. The aid from the EU has been among the least promoted one. The Moldovan side claimed that the EU promised financial aid (approx. 190 million EUR of grants and macro-financial assistance) but it has not yet materialized. The particularities of the EU bureaucracy did not permit a quick disbursement of its aid, which underlined the difference between the committed aid of the EU and the actually disbursed one. This has clearly required better communication of the EU to cancel both the misinterpretations and the too high expectations.⁴⁰⁴x Idem.
According to a report by Asociația Promo-LEX, National Endowment for Democracy: “As a result of the policy of repression in the Transnistrian separatist region within the Republic of Moldova (author’s note: please see below the Question 11, (B) Key challenge), in the context of the decisions taken by the Tiraspol administration, the first incidents occurred. On April 7, 2020, the Interior Ministry announced that a person from the town of Grigoriopol risks up to 5 years in prison for allegedly calling for aggression. From the published press release, it is observed that this person would have forwarded a message via messenger, which s/he would have received in turn. The message advised people not to open the doors to the Transnistrian militia (a.n. police) and not to agree to a hypothetical vaccination against Covid-19. In the absence of transparency, such a case can be considered at the limit of freedom of expression. Furthermore, the criminal punishment of 5 years of deprivation of liberty for such a message seems to be an unjustified measure. In addition, this case reflects an obvious interference with the protection of personal data, taking into account the verification and supervision of messenger chats, which are a private means of communication.
At the end of April 2020, two people were detained for allegedly criticizing the latest actions of the Tiraspol regime during the pandemic, but also the economic and social situation in the region, in one of the groups on the Viber application. In connection with these actions, the inhabitants of the Transnistrian region became active online and addressed dozens of requests to the constitutional authorities, NGOs, but also to the media in the Republic of Moldova. According to some sources, one person was released two days after his detention, and the other person was given the measure of pre-trial detention.”⁴⁰⁵x Asociația Promo-LEX, National Endowment for Democracy. (author’s own translation from Romanian) ”Raport Situația respectării drepturilor omului în regiunea Transnistreană pe timp de pandemie Covid-19, 12 martie – 1 iunie 2020 / Report on the human rights situation in the Transnistrian region during the Covid pandemic-19, 12 March – 1 June 2020” p. 15-16. https://promolex.md/wp-content/uploads/2020/06/Raport_Regiunea-transnistreana_COVID-19.pdf. (author’s own translation from Romanian).

Norway

There has been a debate whether the state-owned public transportation companies Ruter (bus and tram operator in Oslo) and Vy (railway company) can enforce regulations regarding mandatory use of face masks on public transportation.⁴⁰⁶x https://www.aftenposten.no/norge/i/Kyv5J7/professor-slik-kan-oslo-kommune-selv-haandheve-paabud-om-munnbind; https://nab.no/oslo-politiet-vi-kommer-ikke-til-a-bruke-ressurser-na-pa-a-folge-opp-munnbind-pabud/19.21988. On Vy’s and Ruter’s electronic information boards and posters inside metros and buses, they encouraged everyone to use face masks on public transportation, even before it was made mandatory on the municipal level.⁴⁰⁷x https://www.dagsavisen.no/oslo/ruter-om-munnbind-i-oslo-vil-folge-de-nasjonale-myndighetenes-rad-1.1755825; https://www.nrk.no/osloogviken/munnbind-pabudet-i-oslo_-_-ikke-et-sekund-for-tidlig-1.15179277. A part of the debate is how the injunction will be enforced.
With new recommendations regarding face masks issued in the beginning of November, the question was also raised how shop attendants should deal with customers who refuse to comply with the regulations.⁴⁰⁸x https://www.aftenposten.no/norge/i/vAAlm5/hvor-maa-jeg-bruke-munnbind-hva-gjelder-for-barnekor-og-fritidsklubber. The matter became particularly complicated by the unclear phrasing of the regulation, which originally made face masks mandatory in public in all situations where one meter distance to others could not be maintained, such as in shopping centres. The question then arose how to deal with customers who claimed they could maintain proper distance and therefore refused to wear a mask. Also, restaurant staff in Oslo have pointed out that they are not police and should not be put in a position where they have to be law enforcers.⁴⁰⁹x https://www.aftenposten.no/osloby/i/JJJEWX/nye-smittetiltak-for-serveringsbransjen-det-er-tull-og-toeys-at-vi-s. The issue has been particularly debated in Oslo due to the more restrictive measures in force there.

Portugal (a)

The General-Direction of Health issued guidelines procedures for prevention, control and surveillance of Covid-19 in companies. The Covid-19 pandemic is considered a matter of health safety for workers and therefore employers have to implement such procedures. The Health Authority is held responsible only for intervening in situations of serious risk to Public Health, monitoring the health of citizens and the health level of services and establishments and determining, when necessary, corrective measures, including the interruption or suspension of activities or services and the closure of establishments.⁴¹⁰x https://www.dgs.pt/directrizes-da-dgs/orientacoes-e-circulares-informativas/orientacao-n-0062020-de-26022020-pdf.aspx. A Portuguese court ordered release of quarantined person in an Azores hotel.⁴¹¹x https://portal.oa.pt/comunicacao/imprensa/2020/05/17/covid-19-tribunal-ordena-libertacao-de-pessoa-em-quarentena-num-hotel-dos-acores/. Further reference to the judgement from the Portuguese Constitutional Court Acórdão n.º 424/2020, 31/07,⁴¹²x https://www.tribunalconstitucional.pt/tc/acordaos/20200424.html. kindly provided by our colleague Paula Veiga. Declaring unconstitutional the provisions of the Azorean regional regulation upon which passengers arriving at the Region had to stay in compulsory quarantine. It does not concern directly disinformation but nonetheless the rational is excessive restriction of basic rights.

Portugal (b)

Yes, there was a strong partnership relationship with the Public Security Police. Multi­disciplinary intervention teams were also created from nearby communities most affected by Covid-19. There was good coordination between the Ministry of Internal Affairs and the Ministry of Infrastructure.⁴¹³x https://eportugal.gov.pt.

Serbia

There has been no discussion regarding the enforcement of general rules related to the Covid-19 by private actors in Serbia. Despite the paramount importance of protecting human health, life, and safety during the Covid-19 pandemic, private actors have no authority to enforce the norms concerning the Covid-19 pandemic. The Ministry of Labor of the Republic of Serbia adopted a set of rules for employers concerning the Covid-19 epidemic. The Rulebook on preventive measures for safe and healthy work to prevent the occurrence and spread of an epidemic of infectious diseases applies to all workplaces where the job is performed, except for the field jobs and working from home.⁴¹⁴x The Rulebook is published in “Official Gazette of the Republic of Serbia”, no. 94/2020. However, the Rulebook does not provide enforcement of rules by private actors.

South Africa

There has not been much of a discussion as those private actors who have sought to enforce the public rules have mostly taken action to do so and have not been strongly opposed. Many retailers are requesting phone numbers and the use of hand sanitizers and mask wearing before allowing entry. In March 2020, the government introduced a limit of 100 people allowed in stores at the same time. Since this coincided with the introduction of lockdown and a rush on retailers, this policy required enforcement and many retailers did so themselves. Private individuals have been instrumental in fighting misinformation on social media, as noted above.⁴¹⁵x https://www.cabc.org.za/reports/2020-04-09-mis-dis-information-careza-6th-april-2020/.

Spain

Spain, as a country where the tertiary sector has a fundamental weight in the economy, has had different controversies regarding the application of health regulations by entrepreneurs and private agents. Probably the most controversial business sector is the nightlife one, which due to diverse regional and state legislation has had great restrictions in view of the difficulty of its control. The controversy has become so great that in cities where health measures are more invasive, such as Granada whose University’s rectorate has called for institutional hardening of nightlife measures, given the risk of contagion among the young population.⁴¹⁶x https://www.lavanguardia.com/vida/20201013/484037411690/universidad-fiesta-udg-botellon-cierre-universidad.html. In a way the press emphasizes the fact that nightlife is difficult to control in itself.⁴¹⁷x https://www.laverdad.es/murcia/cartagena/ocio-nocturno-llena-20201012002955-ntvo.html.
On the other hand, the National Federation of Entertainment and Show Businesses, representative of the sector’s entrepreneurs, has criticized the hardening of the measures and rejected accusations to their behaviour, as they consider that actions taken are disproportionate. The sector would already have mechanisms to comply with the prevention of contagion.⁴¹⁸x https://www.rtve.es/noticias/20200923/ocio-nocturno-se-encierra-defensa-sector-injustamente-castigado-pandemia/2042857.shtml. This is perhaps the most emblematic debate, accentuated by the generation gap. But others can be pointed out, such as the lack of control of hotels during the summer season with respect to international tourist traffic in cities in southern Spain.

Question 9: Have online platforms been used to disseminate governmental or municipal measures including restrictions and/or suggestions as a response to the spread of the epidemic?

Albania

Yes, they have been the main distributors of information following the TV channels. Facebook and WhatsApp have been widely used in this regard. Firstly, the most common online platforms used during the pandemic are official websites of the Council of Ministers, Ministry of Health and Social Protection, Ministry of Education, Youth, and Sports. Also, for each of these institutions there are official Facebook pages, through which announcements are published.
Orders and instructions on measures taken in the pandemic are set out on the official website of the ministries. On the official page of the Council of Ministers, we can find all the news and measures taken for the pandemic situation.

Argentina

Yes, nearly all the three states levels (national, provincial and municipal) created specific contents on their portals containing specific information on these topics. Also at a national level the “CuidAr” app was created and also has their own all the provinces (for example “Covi-19- Provincia de Santa Fe”).

Belgium

Although new measures were published on government websites and often explained during press conferences, they were not always understandable for the average Belgian citizen. In that context, some members of parliament used online platforms to disseminate more accessible overviews of the governmental restrictions.⁴¹⁹x Brecht Warnez, “Corona update”, Facebook (16 October 2020), https://www.facebook.com/warnez.brecht/photos/a.1000340226738536/3045638632208675/. As mentioned above (see supra no. 3), the Belgian authorities have collaborated with online platforms such as Facebook and Twitter to promote government information concerning the pandemic.⁴²⁰x Tim Verheyden, ‘Facebook, Google, Twitter En Co Schouder Aan Schouder in Strijd Tegen Valse Informatie over Coronavirus’ VRT NWS (18 February 2020) https://www.vrt.be/vrtnws/nl/2020/02/18/desinformatiecoronavirus/.
The Flemish government, on the initiative of the Minister for Media, Benjamin Dalle (CD&V), used, among others, social media to disseminate a number of campaigns aimed at containing the coronavirus.⁴²¹x Michaël Torfs, ‘#IKREDLEVENS Is Nieuwe Campagne van Vlaamse Overheid: "Doe de Check-Check-Check’ VRT NWS (28 March 2020) https://www.vrt.be/vrtnws/nl/2020/03/26/corona-campagne-vlaamse-overheid/; Wim Winckelmans, ‘Dalle Schakelt Influencers in Om Jongeren Te Bereiken’ De Standaard (20 July 2020) https://www.standaard.be/cnt/dmf20200719_97523518; Bert Provoost, ‘Minister Dalle Schakelt Influencers in Om Belang Contactopsporing Te Benadrukken’ Gazet van Antwerpen (30 July 2020) https://www.gva.be/cnt/dmf20200730_96241877; Michaël Torfs, ‘#IKREDLEVENS Is Nieuwe Campagne van Vlaamse Overheid: "Doe de Check-Check-Check’ VRT NWS (28 March 2020) https://www.vrt.be/vrtnws/nl/2020/03/26/corona-campagne-vlaamse-overheid/; Vlaamse Overheid, “#VoorElkaar”, Facebook (16 July 2020), https://www.facebook.com/watch/?v=3303179353036457. In particular, it paid for advertisements, launched hashtags and, with a view to reach young people, relied on influencers to spread the word.⁴²²x Ibid. The Flemish public broadcaster, VRT, also has published accessible Frequently-Asked-Questions lists on its website,⁴²³x https://www.vrt.be/vrtnws/nl/2020/03/13/coronavirus-antwoord-op-uw-vragen/. and uses Instagram to communicate news – including news about the pandemic – to young people and children via the accounts @nws.nws.nws and @karrewietketnet.

Bosnia and Herzegovina

Yes, media outlets disseminated the information about governmental measures through online platforms, in particular orders and recommendations issued by crisis headquarters at all levels. In addition, a large number of governmental bodies, local self-governance units, and public institutions created new profiles on social media platforms, or started using their existing profiles more actively to disseminate new decisions. This was mostly done through Facebook, and some municipalities and their civil protection services disseminated information through already existing applications or created new ones for the purpose of informing the citizens about the Covid-19 related measures.⁴²⁴x https://www.mostar.ba/vijesti_citanje/mobilna-aplikacija-civilne-zastite-grada-mostar.html.

Croatia

The Government of Croatia has launched an official website for timely and accurate information on coronavirus available under the following link: www.koronavirus.hr. The website provides information on coronavirus, adopted government measures and initiatives to tackle the crisis, instructions for citizens as well as warnings about certain cases of misinformation present in the public and on social networks e.g. warning about the inefficiency of home-made hands sanitizers or false “recipes” to cure coronavirus.⁴²⁵x https://fra.europa.eu/sites/default/files/fra_uploads/croatia-report-covid-19-april-2020_en.pdf.

Cyprus

At this point, we could give a special emphasis on the dissemination of the national laws and rules concerning the pandemic, by the online platforms of the universities, private and public. Moreover, all the health protocols adopted by the educational institutions are in line with the national measures and rules. Finally, we could mention the intensive use of Facebook and other social media through which the government intends to raise public awareness about the expansion of the pandemic (https://www.facebook.com/PIOCy/. (press and information office of the Republic of Cyprus).

Denmark

Yes, the government use social media actively to publish new guidelines and clarify false rumors. The Twitter account of the Danish healthcare secretary can be consulted at https://twitter.com/SSTSundhed.

Estonia

The most detailed information regarding Covid-19 measures are published on governmental websites. Summaries of those measures are usually displayed on news platforms and social media (government’s, municipalities’ and Health Board’s own pages and other pages – e.g. newspapers, interest groups). There is no legal or administrative obligation for news platforms to display this information, but as there is great public interest in the matter, this is done daily.

Finland

Finland has worked together with social media influencers and established #faktaakoronasta, which means that social media influencers receive weekly information package. This has done in co-operation with THL (Finnish Institute for Health and Welfare) and PingHelsinki.⁴²⁶x https://pinghelsinki.fi/case-faktaa-koronasta/. The number of influencers were 1800. The Hashtag Twitter and Instagram reached 4 million.

Germany

While new and emergency rules were published on (local, regional, federal) government websites, platforms were used to disseminate more accessible overviews of the governmental restrictions and suggestions by many Länder governments through their respective Minister-Presidents. This includes the Minister-Presidents of the four most populous states Armin Laschet (North Rhine-Westphalia),⁴²⁷x https://www.facebook.com/watch/?v=440454516744332. Markus Söder (Bavaria),⁴²⁸x https://www.facebook.com/markus.soder.75/photos/a.704543072952706/3950035121736802/. Winfried Kretschmann (Baden-Wuerttemberg),⁴²⁹x https://www.facebook.com/WinfriedKretschmann/photos/a.236116056427702/2995072450532035/?type=3&source=48. and Stephan Weil (Lower Saxony).⁴³⁰x https://twitter.com/MpStephanWeil/status/1259526857743106048. Next to this adapted use of preexisting channels, the measures globally rolled out by platforms were applied in Germany, too (e.g. free ad space for health organizations, featured context-specific links to official information sources, “information centers” on Covid-19 with collections of official communication on the situation et cetera, see also the answer at 3).

Israel

Yes. The Ministry of Health created an “information dashboard” – a detailed website providing updates, including pushes etc. Other platforms were also used. All news site dedicated space to covid-19 info.

Italy

Yes, Facebook has been used by the Government itself. In many cases the provisions were announced combining traditional mass media announcements and web streaming.

Latvia

Yes, social networks have been significant for the dissemination of the official information. For example, the Twitter account of the Centre for Disease Prevention and Control is the place where every day the newest data on the positive tests is published.⁴³¹x https://twitter.com/SPKCentrs. Therefore, this Twitter account has become the leading and primary source of information. Additionally, Twitter has become a favourite platform for the communication and even active discussions with the representatives of the Government of Latvia, i.e., Minister of Health Ilze Viņķele regarding the Covid-19 measures.⁴³²x https://twitter.com/Vinkele. Government, ministries and local municipalities have also prepared materials specifically suitable for the social networks (Twitter and Facebook) regarding the measures.⁴³³x I.e., https://www.facebook.com/VeselibasMinistrija/photos/801541443997006.
All press conferences which took place during the pandemic were filmed and shown in real-time in the profiles of Health Ministry, State television and other relevant actors. Thus the people could follow them in social media and also comment as the debates unveil.⁴³⁴x I.e., https://www.facebook.com/VeselibasMinistrija/posts/804797323671418.
Latvian state television also uses Instagram to rebuke fake news⁴³⁵x https://www.lsm.lv/raksts/zinas/zinas-vieglaja-valoda/instagram-stasts-vai-covid-19-del-bus-piespiedu-vakcinacija-un-cilvekus-cipos.a356920/. in its Stories and to share news as Instagram posts.⁴³⁶x https://www.instagram.com/p/CEb8C0wJL16/.

Lithuania

Yes. The Government and the Ministry of Health publishes information on their websites and Facebook accounts. The dedicated website www.koronastop.lt was created and a chatbot⁴³⁷x Called ViLTė, see https://koronastop.lrv.lt/en/news/vilte-is-an-automated-conversation-robot-providing-official-covid-19-related-information. was added to it. Press conferences of the State Commander of National Emergency Operations on the Covid-19 were broadcast live on the national television, radio and online during the quarantine.
According to a survey conducted by “Synopticum”, in April 2020, 7 out of 10 respondents said it was important to them that Lithuanian state authorities and leaders actively publish information on social media regarding Covid-19 virus and measures taken regarding it. Only one half of respondents considered that institutions communicated on social media in an effective manner. One third of respondents thought they did it ineffectively. Of the Covid-19 related information published on social media, the respondents were mainly interested in facts on spread of the virus in Lithuanian and curbing the pandemic (61%), decisions of Lithuanian politicians in this situation (59%) and news on academic research on the subject of the virus (58%).⁴³⁸x Karantino metu lietuviai socialiniuose tinkluose naršo dažniau: didžiausias dėmesys – Covid-19 naujienoms, 30/04/2020, https://www.delfi.lt/m360/naujausi-straipsniai/karantino-metu-lietuviai-socialiniuose-tinkluose-narso-dazniau-didziausias-demesys-covid-19-naujienoms.d?id=84173917.

Moldova

In Moldova, the pandemic response and its coverage in the media have been highly politicized. The general political competition in the country had its negative effect and led to an increased level of misinformation and manipulation with information. Russian and Chinese disinformation campaigns and media influence have been noticed.⁴³⁹x The Foreign Policy Council “Ukrainian Prism”. COVID-19 Disinformation Response Index 2020, p. 10. http://prismua.org/wp-content/uploads/2020/09/DRI2020WebFIN.pdf.
“Moldova is the only country in the EU’s neighbourhood that applied a two-months state of emergency (18 March-15 May) rather than worldwide spread one-month period, followed by various extensions. Consequently, legal restrictions on public gatherings larger than three people arose, while the work of civil servants, including the private and non-governmental sectors, have entered ‘home-office’ mode. The public consultations in the decision-making at the level of local public administration faced serious challenges. Even the central institutions did not use or had set up enough online platforms.”⁴⁴⁰x Michael Emerson, Tamara Kovziridze, Denis Cenusa, Artem Remizov, Veronika Movchan, Shahla Ismayil, Benyamin Poghosyan, Andrei Yahorau. EAP Covid-19 Bulletin No 8: Political impacts of Covid-19, p. 12. https://3dcftas.eu/publications/eap-covid-19-bulletin-no-8-political-impacts-of-covid-19.
The Republic of Moldova did not have a coherent communication strategy concerning the Covid-19 pandemic, while many senior officials in Chisinau continue ignoring minimum precautions. Moreover, public authorities failed to combat disinformation campaigns and fake news launched by representatives of the Moldovan Orthodox Church, and many obscure websites continued to promote conspiracy theories, although at the beginning of the pandemic the Intelligence and Security Service in Chisinau blocked over fifty such websites. However, numerous such websites continue to spread fake news, and no further actions have been taken.⁴⁴¹x Alexandru Damian, Vladlena Șubernițchi (Romanian Centre for European Policies). Disinformation and propaganda in the management of the COVID-19 crisis in the Republic of Moldova. July 2020, p. 3: https://www.crpe.ro/wp-content/uploads/2020/08/CRPE_moldova_en-as-of-20.08.pdf.

Norway

In the beginning of the pandemic in Norway, most major platforms (such as NRK.no, Aftenposten.no, DN.no VG.no, etc.) had a permanent banner on top of their website with a direct link to official Covid-19 information. This permanently visible link has now been removed from the mentioned pages, but the information pages remain active.⁴⁴²x NRK: https://www.nrk.no/korona/status/?utm_campaign=korona-minisenter&utm_source=button&utm_medium=status; https://www.nrk.no/nyheter/koronaviruset-1.14855584 VG: https://www.vg.no/spesial/2020/corona/ Aftenposten: https://www.aftenposten.no/emne/Koronaviruset DN: https://www.dn.no/staticprojects/2020/01/coronaviruset/.
Major news platforms are still central to the government’s communication strategy. Regular and ad hoc press conferences are held by government and health officials to communicate information about measures taken to prevent the spreading of the virus and to inform the population about applicable restrictions and recommendations. Participants include all major national and regional news platforms, such as NRK, VG, Dagbladet, Aftenposten, Bergens Tidende (biggest newspaper in Bergen), Fædrelandsvennen (biggest newspaper for the area around Kristiansand in southern Norway), etc. Typically, the platform will include links to official information pages in their coverage, but the press releases also includes posters and graphics and other material depicting the latest measures.
Official platforms for information include:

• Regjeringen (regjeringen.no)⁴⁴³x https://www.regjeringen.no/no/tema/Koronasituasjonen/id2692388/.

• Folkehelseinstituttet (fhi.no)⁴⁴⁴x https://www.fhi.no/sv/smittsomme-sykdommer/corona/.

• Helsedirektoratet (helsedirektoratet.no)⁴⁴⁵x https://www.helsedirektoratet.no/tema/beredskap-og-krisehandtering/koronavirus.

• Helsenorge (helsenorge.no)⁴⁴⁶x https://www.helsenorge.no/koronavirus.

Several of the news media also have dedicated pages following the pandemic nationally and internationally, for example Aftenposten.no⁴⁴⁷x https://www.aftenposten.no/norge/i/pL54lE/direktestudio-koronaviruset. and NRK.no.⁴⁴⁸x https://www.nrk.no/korona/status/?utm_campaign=korona-minisenter&utm_source=button&utm_medium=status.
Most public institutions also have a dedicated page for Covid-19 information, i.e.:

• University of Oslo (UiO) and other educational institutions⁴⁴⁹x https://www.uio.no/om/hms/korona/, UiA: https://www.uia.no/om-uia/retningslinjer-og-informasjon-om-koronaviruset, UiB: https://www.uib.no/korona, UiT: https://uit.no/korona and many more.

• NAV (the Norwegian authority for social services)⁴⁵⁰x https://www.nav.no/person/koronaveiviser/.

• Vy⁴⁵¹x https://www.vy.no/aktuelt/koronavirus. (national train service)

• Ruter.no⁴⁵²x https://ruter.no/nyheter/reiserad/. (tram and bus service in Oslo)

• Medietilsynet (the Norwegian Media Authority)⁴⁵³x https://medietilsynet.no/mediebildet/slik-avslorer-du-falske-nyheter/.

Portugal (a)

Yes. The Ministry of Health has created a webpage dedicated to Covid-19 with hyperlinks to released on YouTube.⁴⁵⁴x https://covid19.min-saude.pt/. Moreover, the Government strongly recommends the use of the “StayAway Covid” app which is available on App Store and Google Play.

Portugal (b)

Yes. Each Ministry and Service has created a website called Covid-19. Informative. STAYAWAY Covid Mobile Application was created.⁴⁵⁵x https://stayawaycovid.pt/landing-page/.

Serbia

The most significant platform is established by the Ministry of Health of the Republic of Serbia and Institute of Public Health of Serbia “Dr. Milan Jovanovic Batut”⁴⁵⁶x https://covid19.rs/homepage-english/. as well as Chatbot for the Government of the Republic of Serbia – Viber Automatic Covid-19 Chatbot Serbia.⁴⁵⁷x https://chats.viber.com/covid19info. In cooperation with Rakuten Viber, the Government of the Republic of Serbia launched an automatic Covid19 chatbot info service on the Viber platform, in order to provide citizens with verified information, important news and answers to questions regarding Covid-19. The info service contains medical info on the virus, real-time data, prevention measures and guidelines, important numbers and government decisions related to the state of emergency and relaxation of measures. Furthermore, via Viber, by using a number 064/88 11,405, citizens can report non-compliance with epidemiological measures, especially in catering facilities and other places where a large number of citizens gather.⁴⁵⁸x https://novaekonomija.rs/vesti-iz-zemlje/i-vajber-uklju%C4%8Den-u-za%C5%A1titu-od-pandemije. This Chatbot is also established by the Ministry of Health of the Republic of Serbia.

South Africa

Yes. In particular, the Electronic Communications, Postal and Broadcasting Directions issued under the Disaster Management Act require all websites with a top level .za top level domain name to have a visible link on their home pages to the government coronavirus information website (www.sacoronavirus.co.za). It is difficult to estimate compliance but it appears to be high among large organisations, which also have websites that receive most traffic. Thus, it would appear that the measure has been effective in making the link visible and the information available. Also, in terms of the Amendment of Information and Communications Technology (“ICT”) Covid-19 National Disaster Regulations, “[a]ll Electronic Communications Service and Electronic Communications Network Service licensees must zero rate all Covid-19 sites upon approval by the department of health”.

Spain

Yes, public institutions rely upon their social accounts to reach out different audiences and disseminate Covid-19 instructions. Institutional messages are channelled through Twitter, Facebook, YouTube or Instagram, to name a few.⁴⁵⁹x https://twitter.com/sanidadgob, https://www.facebook.com/MinSanidad/, https://www.youtube.com/user/ministeriosyps, https://www.instagram.com/sanidadgob/. Moreover, regional authorities are largely involved in such strategy given the fact that public health powers are assigned to such entities and thus they are also intensively using social accounts.⁴⁶⁰x For Catalonia, see https://twitter.com/salutcat.
Given the challenges caused by the pandemic, social platforms and health authorities also agreed to prioritize certain messages related to measures and recommendations connected to Covid-19.⁴⁶¹x https://www.efe.com/efe/espana/efefuturo/covid-19-las-redes-sociales-contra-la-desinformacion/50000905-4201813. Twitter, for instance, displays a message (i.e. “Know the facts”) and a direct to link to the Health Ministry when the word “coronavirus” is searched.⁴⁶²x https://twitter.com/search?q=coronavirus&src=typed_query.

Question 10: Has the role of platforms in dealing with Covid-19-related discourses/disinformation impacted the way these platforms are considered in your country?

Note: We are not asking you for an empirical study, but rather a qualitative assessment. Perhaps you can provide some examples of articles or research papers dealing with these issues.

Albania

There has been no research conducted so far covering this matter. The Audio-Visual Media Authority, has not published report on how fake news has changed the way these platforms are considered among the population.

Argentina

Not at all. For example several issues were found in the “CuidAr” app.⁴⁶³x https://www.infobae.com/tecno/2020/07/02/crecen-los-reclamos-por-las-fallas-en-cuidar-la-aplicacion-que-deben-utilizar-los-trabajadores-esenciales/.

Belgium

As regards whether the role of platforms in dealing with Covid-19-related discourses/disinformation has impacted the way these platforms are considered in Belgium, some of the findings of a study conducted by the University of Antwerp (Belgium) in collaboration with the University of Zürich (Switzerland) can be mentioned.⁴⁶⁴x Sophie Morosoli and others, ‘Perceptions of Disinformation, Media Coverage and Government Policy Related to the Coronavirus – Survey Findings from Six Western Countries’ (University of Antwerp/University of Zürich 2020) https://files.designer.hoststar.ch/62/5f/625fb1a1-868d-4ff3-a809-697b654426af.pdf. In particular, it concerns survey results concerning the perceptions of disinformation, media coverage and government policy related to the coronavirus in six Western countries (Belgium (Flanders), Germany, France, Switzerland, United Kingdom and the United States):

• In Flanders, almost seven out of ten people (who are active on social media) are worried about these kinds of messages. Just over half of the respondents indicated that they saw or read (very) often false or misleading information. Another 40% find it rather exceptional, and only a few (according to their own words) never come into contact with it (p. 2);

• When shown a manipulated social media post regarding Covid-19 with a statement saying that the virus is a possible bioweapon from China, ‘only’ 16-18% of the Flemish respondents indicated to be willing to engage with it, by means of a like, share or comment (pp. 5-6).

However, it does not appear (for now) that this study, though it has been reported on by the media,⁴⁶⁵x Amra Dorjbayar, ‘Zeven Op de Tien Vlamingen Zijn Bezorgd over Desinformatie over Het Coronavirus’ VRT NWS (7 January 2020), https://www.vrt.be/vrtnws/nl/2020/06/30/stijging-desinfo-tijdens-coronavirus/. nor any other available information concerning the presence, on platforms, of Covid-19-related disinformation has impacted public opinion regarding the role of platforms or triggered any political action in that respect. There is another study with 1,679 respondents that has found that news consumers in Flanders trust traditional media more than social media in relation to information about the coronavirus, and that they think that fake news about the virus is mostly spread by social media (esp. Facebook).⁴⁶⁶x Artevelde Hogeschool, News in times of corona: How do Flemish people experience the news about the coronavirus and how do they deal with fake corona news? (Artevelde Hogeschool, Ghent). https://www.arteveldehogeschool.be/sites/default/files/projectfiche/coronanieuwsrapport-fin.pdf, p. 5.

Bosnia and Herzegovina

There has been some general discussion on the impact of online platforms, especially social media on the Covid-19-related discourse and (dis)information sharing. For example, the most prominent fact-checker sites in the country, as well as the region, have qualified social media platforms as polygons or “playgrounds” for disseminating disinformation about the pandemic.⁴⁶⁷x https://detektor.ba/2020/04/07/intervju-tijana-cvjeticanin-drustvene-mreze-kao-igraliste-za-sirenje-dezinformacija-o-pandemiji/. The Special Report about the Dissemination on the Coronavirus published by the European External Action Service (EEAS), notes several issues related to the coverage of the pandemic in the Western Balkans region. False news, misinformation and disinformation concerning Covid-19 were observed in the WB information environment.⁴⁶⁸x https://detektor.ba/2020/04/07/intervju-tijana-cvjeticanin-drustvene-mreze-kao-igraliste-za-sirenje-dezinformacija-o-pandemiji/.
However, there has been no discussion at the level of state policy on whether online platform need to be regulated or considered in a different way. The general discussion about BiH needing a new set of media-related laws, including those that would regulate the internet, remains prevalent during the pandemic. More focus is placed on the responsibility of platforms that should, by self-regulation, steer the course of information sharing online.⁴⁶⁹x https://detektor.ba/2020/05/25/intervju-enes-osmancevic-mediji-imaju-posebno-vaznu-ulogu-u-nadgledanju-i-izvjestavanju-tokom-pandemije/. Also, as in other countries, the focus is usually on specific instances of moderation decisions,⁴⁷⁰x On the shutdown of a FB Qanon group in BIH https://ba.voanews.com/a/facebook-teorije-zavjere/5613514.html, accessed on 12 October 2020. a small number of them, and a wider or a more systematic reconsideration of the role of platforms is lacking.

Croatia

Facebook has a reputation of allowing “just anything” so not a very trustworthy source of information. The government issued a warning about fake news to the public.⁴⁷¹x https://vlada.gov.hr/news/fake-recording-going-round-on-social-media-about-zagreb-being-placed-in-quarantine/28970.

Cyprus

There has not been a wide discussion about this issue.

Denmark

Not only in relation to Covid-19, but more in general on free speech on online platforms.⁴⁷²x https://justitia-int.org/en/new-report-digital-freedom-of-speech-and-social-media/. A new inter-ministerial task force consisting of heads of the Ministry of Defense, the Ministry of Foreign Affairs, the Ministry of Justice, PET and FE, who will coordinate the response to major misinformation attempts in recognition of threats across areas.⁴⁷³x https://www.tjekdet.dk/danmark-faar-ny-kommandocentral-mod-misinformation.
We believe there is generally a growing attention that online platforms are used to spread disinformation, but there are simultaneously struggles to dealing with it, for example without limiting basic human rights.

Estonia

The reputation of the platforms does not appear to have changed during the “Covid-era”. It seems more likely that the pre-existing reputation has been re-enforced as the same patterns of bias have exhibited themselves.

Finland

There is ongoing research, but not yet published results.

Germany

While their role in dealing with Covid-19 discourses has been debated,⁴⁷⁴x https://www.dw.com/de/von-der-mammutaufgabe-desinformation-zu-stoppen/a-54846398, https://www.handelsblatt.com/technik/it-internet/twitter-und-facebook-studie-das-sind-deutschlands-groesste-verbreiter-von-verschwoerungstheorien/25842870.html?ticket. on a broad, societal level Covid-19 and the related disinformation has not substantially reframed the ongoing general discussion about the platforms, at least not beyond the threshold of triggering nationwide attention or political action. The fact that planned changes to the NetzDG drafted pre-Covid were not modified in light of the pandemic and its communicative side effects points in that direction, too. While individual moderation decisions by platforms against politicians or other public figures (most notably Donald Trump) are heavily reported on,⁴⁷⁵x https://www.zeit.de/news/2020-08/06/corona-falschinformationen-facebook-loescht-trump-video, https://www.stuttgarter-zeitung.de/inhalt.falschinformationen-twitter-und-facebook-loeschen-trump-beitraege-zum-coronavirus.590fe7c6-3b3a-481a-a3dd-1d68bde0843a.html. questions regarding shifting practices or roles of these platforms remain in the background.

Israel

Covid-19 arrived after the Israeli public’s trust in online platforms decreased significantly in the last two years.⁴⁷⁶x https://www.idi.org.il/media/13354/public-confidence-in-the-media-and-social-networks-in-israel.pdf.

One interesting Israel-specific impact is the role of online platforms among the Haredi (Jewish ultra orthodox) population. This population avoids the internet (and classic media) for religious reasons. For a variety of reasons including their avoidance of media and internet and also being a poor population, the Haredi population was the hardest hit by Covid-19 in Israel. As a result, the demand for internet connection and social media among the Jewish orthodox community has raised significantly.

Italy

We don’t have examples of that. It seems that the disinformation did not impact the role and position of the most popular platforms.

Latvia

Covid-19 and the related disinformation has not substantially reframed the ongoing general discussion about the platforms, at least not beyond the threshold of triggering nationwide attention or political action. The only debates there have been on the liability for the distribution of fake news; however, such liability would apply mostly to the distributor himself (both as a private person and media), not the platforms.⁴⁷⁷x https://lvportals.lv/dienaskartiba/316566-iekslietu-ministrs-iesniedz-izskatisanai-saeima-likumprojektus-viltus-zinu-apkarosanai-2020. It can be noted, however, that the believers of alternative theories are now feeling like YouTube and Facebook censors⁴⁷⁸x https://mainampasauli.news/cenzets-socialajos-tiklos/. them, thus they have made Telegram channels⁴⁷⁹x https://t.me/s/mainampasauli?before=118. and presumably also chats (which are seen as “safer”).
However, the “infodemics” has actualised the discussion on the need to provide clear legal definitions of “disinformation” and the liability for its distribution.⁴⁸⁰x https://www.lsm.lv/raksts/zinas/latvija/aicina-skaidri-definet-dezinformaciju-un-tas-izplatitajus-ka-ari-grozit-kriminallikumu.a359509/. Even though during the debate in May it was stated that these news to not resonate widely and are mostly distributed within specific limited circles, thus might not be so dangerous, the State police noted that “there is a need for an effective tool for the social network, internet and television operators to delete false messages, as they do not always do so at the request of the police”.⁴⁸¹x https://www.lsm.lv/raksts/zinas/latvija/aicina-skaidri-definet-dezinformaciju-un-tas-izplatitajus-ka-ari-grozit-kriminallikumu.a359509/. As the possible options, there have been considered amendments on The Law on the Press and Other Media, the Law on Electronic Media and the creation of a new framework to include websites that are not subject to the two laws mentioned above. Also, it has been recognised as necessary to assess the inclusion of a new norm in the Criminal Law, which would be aimed at prohibiting deliberate dissemination of false, misleading, distorted information.

Lithuania

Not to our knowledge.

Moldova

I have not found exact data in this regard. Still, some improved perceptions about Facebook could be grasped based on the fact that to provide support and assistance for vulnerable social categories affected by the pandemic, special groups⁴⁸²x List of the most useful groups on Facebook in Moldova XX: communities that help each other in the context of COVID-19 / Lista celor mai utile grupuri pe Facebook-ul din Moldova XX: comunități care se ajută în contextul COVID-19. April 4, 2020. https://diez.md/2020/04/04/lista-celor-mai-utile-grupuri-pe-facebook-ul-din-moldova-xx-comunitati-care-se-ajuta-in-contextul-covid-19/.;⁴⁸³x List of the most useful groups on Facebook in Moldova XIX: communities that appeared in the context of COVID-19 / Lista celor mai utile grupuri pe Facebook-ul din Moldova XIX: comunități apărute în contextul COVID-19. https://diez.md/2020/03/18/lista-celor-mai-utile-grupuri-pe-facebook-ul-din-moldova-xix-comunitati-aparute-in-contextul-covid-19/. were created, for example: “List of the most useful groups on Facebook in Moldova XIX: communities that appeared in the context of COVID-19”; “ List of the most useful groups on Facebook in Moldova XX: communities that help each other in the context of COVID-19”; “We support local business in Moldova” et al.

Norway

There do not seem to be any significant changes in the way the main platforms are considered in Norway. However, without being able to show statistics, the digital platforms of relevant governmental authorities (i.e. the health authorities) are likely to have substantially increased their visitors in the last 7.5 months. As such, it has perhaps become a trend to cross-check information with these platforms and ensure that numbers and statistics are gathered from the actual source, and not just through mainstream media channels.
For example, when reading a ‘click-bait’ title about Covid-19, such as ‘covid-deaths on the increase’, it seems people have become more likely to refer to FHI (the public health authority) to check the correct numbers and information. This in contrast to before Covid-19, when most people would not have considered checking the health authorities’ platforms for correct information on health-related news.

Portugal (a)

Instagram is credited for giving users very interesting options to deal with the Covid-19 pandemics rather than just providing accurate information or fake news.⁴⁸⁴x https://www.meiosepublicidade.pt/2020/06/instagram-pandemia-do-covid-19-analise-master-d/.

Portugal (b)

Yes, these platforms have been very popular with all sectors of society and with an impact on citizenship and information for the population.⁴⁸⁵x Machado, I. & Melo, S. (coord). (2020). (Re)inventing social intervention in the context of Pandemic. Porto: Sociology Institute of the University of Porto. 4 volume of the booklets. Borges, M. (2020). The impact of the VOCID-19 crisis on Harm Reduction intervention. Critical analysis of interventions and social actors| between crisis and opportunity. In, Machado I., & Melo (coord), (Re)inventing social intervention in the context of Pandemic (15-23). Porto: Institute of Sociology of the University of Porto.

Serbia

Public discussion on Covid-19-related discourses and disinformation is vivid, particularly on the platforms. However, platforms’ role in dealing with Covid-19-related discourses/disinformation has not changed their public perception considerably. Studies considering their influence during the pandemic are rare. This is a topic yet to be analyzed.⁴⁸⁶x The available study is published by FakeNews tragač, “Korona virus Infodemija u Srbiji” , supra note 2.

South Africa

Social media has contained large amounts of misinformation, which is occasionally addressed by other users of the social media. We are not aware that this has led to particular animosity towards, or distrust of, the platforms themselves, rather than the people who have shared the misinformation. There does seem to be an awareness that people should verify information they receive on Covid or the lockdown, but this is not limited to social media. Recent calls for better regulation of WhatsApp suggest a growing realisation that the sharing of unverified information poses a health risk. However, it is noteworthy that the calls focus on the duties of private users of WhatsApp rather than WhatsApp itself or the government.⁴⁸⁷x https://www.cabc.org.za/reports/2020-04-09-mis-dis-information-careza-6th-april-2020/

Spain

We have found some debate about the Spanish case. 68% of Spanish internet users expressed concern about whether Internet-based information is real or not. Having in mind that these data belong to the Study of the digital situation, internet and social networks. Spain, January 2020,⁴⁸⁸x Yi Min Shun Xiz. Social Media, Marketing, Seo, Marca personal from Similarweb data. Retrieved from https://yiminshum.com/social-media-espana-2020/ we can deduce that trust in platforms from which Spanish users extract that information/disinformation is also questioned. According to Casero-Ripollés, the data suggest that more consumption of news about the Coronavirus did not translate into a significant increase in trust towards the media.⁴⁸⁹x Casero-Ripollés, A. (2020). “Impact of Covid-19 on the media system. Communicative and democratic consequences of news consumption during the outbreak”. The information professional, 29 (2).
However, López Rico⁴⁹⁰x López-Rico, Carmen María; González-Esteban, José Luis; Hernández-Martíinez, Alberto. ‘Polarization and trust in the Spanish media during Covid-19. Identification of audience profiles’, Revista española de comunicación en salud, [S.l.], p. 77-89, Jul. 2020. Retrieved from: https://e-revistas.uc3m.es/index.php/RECS/article/view/5439/3926. et al. conclude that respondents have valued the information about the coronavirus provided by the media as truthful, showing a clear pattern of co-occurrence in two groups: the media with a center-left editorial line and those of the center-right.
In the interviews carried out with the responsible for Spanish fact-checking companies, it is mentioned that YouTube was singled out for not carrying out verification efforts at all. The platform started then implementing measures to verify its contents.⁴⁹¹x Source: interviews with representatives of the verification platforms. Unpublished.

Question 11: Can you provide input for our conclusions summing up your impression of whether platforms in your country have dealt with the issue sensibly or not and what the key challenges are from your perspective.

Albania

Yes, the platforms in the country have dealt relatively well and professionally in the coverage of the virus period and have tried to avoid fake news. It can be assumed that one of the problems related to platforms, could be the lack of experience or lack of staff to deal with and focus on specific cases. Usually fake news in this country are more heightened and become part of the political fight among the main political parties.
In Albania the platforms cited above are widely used mainly among the younger generations. The time spent on them is quite high and consequently, the information reflected there affects the way these group of people also perceives the situation, creating often misunderstandings with regards to measures which need to be taken. In most cases, the Prime Minister has used Facebook to spread the information on the measures taken/introduced as well as the progress of the situation. This has often caused dissatisfaction due to the expectations of the public to receive information only through official channels through visual or print media.
The main challenge that arises is especially related to ensuring the authenticity of information provided through social networks, avoiding offensive or discriminatory comments by the public and raising awareness at the national level about the importance of using online platforms.

Argentina

In my view, although an attempt has been made to treat the information seriously in general, political party interests, for electoral purposes, have played a distorting role of reality. The challenge lies in decontaminating the information of these intentions.

Belgium

Importantly, the online platforms, that is to say Facebook and Twitter, in Belgium are enhancing the reach of trusted sources. In particular, they increase the visibility of official government information, by promoting their official websites, messages and pages.
In addition, they take measures to trace and take down Covid-19-related disinformation. However, it appears from information disseminated by the federal police unit searching for (Covid-19-related) disinformation that online platforms remove only half of the posts which it reported to them as being problematic (237/450, see supra no. 5). It seems as though this could be problematic. Accordingly, there might be room for improvement as regards the cooperation and joint action against disinformation between and by online platforms and the Belgian authorities.
As it appears from the study conducted by the University of Antwerp and the University of Zürich concerning the perceptions of disinformation, media coverage and government policy related to the coronavirus in six Western countries cited above (see supra no. 10) that 7 out of 10 active users are worried about Covid-19-related disinformation, it is clear that online platforms can and should still do more.

Bosnia and Herzegovina

I would say that the pandemic has brought a more active engagement in content moderation by the platforms, especially on a global level. Before the pandemic, in a way, it was unimaginable for platforms to exercises this level of content moderation, including flagging of posts as false or inaccurate and banning the profiles of groups or individuals. In a sense, I would say that content moderation relating to Covid-19 disinformation had a sort of a spill-over effect or speeded the decisions of content moderation relating of other topics, such as the recent initiative by Facebook to better regulate hate speech and enhance the accessibility of credible sources about the Holocaust.⁴⁹²x https://analiziraj.ba/2020/10/12/facebook-ce-zabraniti-sadrzaj-koji-negira-holokaust/.
In a local context, there is not enough academic discussion and research on the topic, and I have not been able to detect any kind of systemic overview on how platforms have tried to deal with the Covid-19 related disinformation, except for intensifying awareness raising and media literacy campaigns, usually in co-operation with civil society, media outlets, fact checker platforms, and international organisations active in the field of freedom of expression and others such as WHO.
On a more general note, I would say that the perception of the wider public with regards to how platforms have dealt with the issue became more negative as the infodemic reached its peak in the midst of the lockdown. In a sense, the level of trust in information shared on the platforms kept decreasing, which was backed up by a general feeling of information overload and fatigue.

Croatia

In comparison to public media the platforms of social media were often used to disseminate false information. In particular, they provided space for world known Croatian scientists who managed to keep the trust of the majority population.

Cyprus

At European institutional level it is obvious that there have been adopted quite satisfactory measures towards this issue. For example, we can mention the EU Code of conduct on countering illegal hate speech online which has been agreed in May 2016 between European Commission and online platforms, such as Facebook, Microsoft, Twitter and YouTube in order to prevent and counter the spread of illegal hate speech online.⁴⁹³x https://ec.europa.eu/info/policies/justice-and-fundamental-rights/combatting-discrimination/racism-and-xenophobia/eu-code-conduct-countering-illegal-hate-speech-online_en. We can also mention the Code of Practice on Disinformation which is the first worldwide self-regulatory set of standards to fight disinformation voluntarily signed by platforms, leading social networks, advertisers and advertising industry in October 2018. Signatories are Facebook, Twitter, Mozilla, Google and associations and members of the advertising industry. Microsoft subscribed to the Code of Practice in May 2019. TikTok joined the code in June 2020.⁴⁹⁴x https://ec.europa.eu/digital-single-market/en/tackling-online-disinformation. This Code is part of a number of measures and policies taken from EU in order to tackle disinformation and assure a safe online environment.
Despite the well-structured European policy, we can remark a special lack of organized state policy. For example, the fact that there is not a special law on social media or in the field of online disinformation raise great interest. Moreover, a large number of Cypriots citizens believe that public authorities should adopt special measures in order to help them better identify disinformation, prevent those who spread disinformation from abusing social media platform services and regulate social media platforms to reduce the distribution of fake news (special eurobarometer 503) . From that point of view, the scientific observation of the aforementioned issues is quite interesting and provocative and will lead to several conclusions, such as the quality of the rights of online users, their online consciousness and the right balance between national and private policies regarding the fighting against the pandemic of Covid.

Denmark

There is already an issue of dealing with freedom of expression on online platforms, and Covid-19 has only increased this pressure. Speech can hurt, and it can have consequences. I fear – and this is my personal opinion – that we are already seeing basic freedom rights being suspended on online platforms, and disinformation is now a gateway for more content moderation. There is an inherent problem in our conception of verifiable information. What is true and what should be followed changes rapidly, especially in the pandemic. This means that verifiable sources such as governmental communications might contradict. To give an example: the Danish Health Authorities changed their viewpoint on the effect of masks (first they did not see them as useful, and now they enforce the use of masks in all public spaces). Does it mean that a social media post saying that masks are helpful before the public authorities the authorities defined it obligatory, is considered disinformation? What about the post saying masks are not helpful after the public authorities said it is? There seems to be a temporal aspect that needs to be considered in the definition of what is disinformation.

Estonia

The platforms have enabled public discussion about the issue and have not suppressed contradictory or conflicting views. The approach of the major platforms does not appear different from approaches towards other issues which affect the well-being on the entire nation. The key challenge is perhaps to explain to the population the statistical figures – what does exactly mean the coefficient of infections per 100,000 etc. There is one feature which characterizes all platforms in dealing with the Covid-19 pandemic: the tone of humor is entirely missing from any news dissemination, public discussions or editorials. It is perhaps leading to a perspective of double vulnerability: epistemic vulnerability of anyone using the internet, which is magnified by vulnerability of everyone in front of the new pandemic.

Finland

Finland has strong confidence on authorities, media and medical science. For example vaccine coverage is very high in Finland. One of the examples is the wide scale adoption of the Koronavilkku app (showing warning of Covid-19 contagion), over 4 million have uploaded the app to their phone. Most of the disinformation is coming from abroad and traditional measures have been sufficient.

Germany

It seems platforms have done well in contextualizing disinformation and enhancing the reach of trusted sources. Regarding content moderation the dimensions and impacts of the changes in rules and enforcement methods are still unclear. In that regard, more transparency and research is necessary. Overall, it seems platforms escape a new wave of demands to become “arbiters of truth” in Germany due to the relative consensus on scientific findings and methods among the democratic parties. For this reason, Covid-19 related platform actions that derive their legitimacy from this consensus are – by and large – uncontroversial, if not welcome.

Israel

No input here at this time. There does not seem to be any serious effort by the platforms.

Italy

Our impression is that Facebook and Twitter made an effort to show that they are taking the problem seriously by removing contents on ground of its inaccuracy. We don’t have neither the impression nor information to say that this was a country-specific strategy, but a more general approach which relies also to external fact-checking platforms. In Italy the Government insists more on the awareness of individual citizens than on what platforms can do. We think that those are not mutually exclusive strategies: the key challenge is to combat disinformation while also improving individuals’ awareness and knowledge of the social media world.

Latvia

The main challenge, of course, is balancing between the restrictions of false news and the freedom of expression. It can be seen that Facebook has become an accessible playground for various fake-news distributors, also regarding the need to fight against masks and vaccines. Such Facebook functions as Groups are beneficial for these purposes. However, in our opinion, Facebook has acted sensibly. There is constant fact-checking and the people impacted by that also point to that; however, this does not take place in such amounts that they would search for a more concealed platform. Additionally, useful for both sides is the fact that the fact-checkers cannot and do not delete any posts, just “mark” them as false.⁴⁹⁵x https://www.facebook.com/inga.springe.3/posts/4810218492329585. Especially beneficial is the rebuking of fake news in specific articles on the webpages of fact-checkers, thus allowing the people to understand why the information has been marked and what do the other sources say.
The media is continuously publishing articles on the cases when YouTube and other actors have deleted the videos and other media containing fake news.⁴⁹⁶x https://www.apollo.lv/6969046/socialie-tikli-bloke-lielu-popularitati-ieguvuso-video-par-covid-19-kas-satur-maldinosu-informaciju, https://www.lsm.lv/raksts/zinas/arzemes/youtube-dzesti-2500-kinas-dezinformacijas-kanali.a369627/ etc. At the same time, more transparency and clarity is needed on how the articles get marked as fake, when and how they get sent to the fact-checkers, what funds they receive from Facebook etc. Additionally, more clarity is needed on how other platforms – Telegram, WhatsApp, YouTube – are currently fighting against fake news and what is their strategy regarding the deletion of posts. Additionally, in our perspective, even more emphasis should be put on the official news regarding the pandemic, i.e., Facebook should be even more proactive in their distribution.

Lithuania

Sufficient information was provided on official websites of the Government institutions.
The positive role of mainstream news providers in identifying fake news related to Covid-19 was noticeable. Facebook users in Lithuania received some information on where to turn to for official information regarding Covid-19.

Moldova

Key challenge (A):

“As for the large-scale data hacks, Russia has a twelve-year history of cyberattacks against the EU’s associated states. In 2008 Georgia faced a large-scale cyberattack coinciding with Russia’s military intervention. Since then cyberattacks continue against government websites, media, private sector, energy companies and election commissions in Georgia, Moldova and Ukraine.”⁴⁹⁷x Tinatin Akhvlediani. Which spreads faster in the EU’s neighbourhood: Coronavirus or disinformation ? 3 DCFTAs Op-ed No 13/2020, April 2020, p. 3. https://3dcftas.eu/op-eds/which-spreads-faster-in-the-eu%E2%80%99s-neighbourhood-coronavirus-or-disinformation.

Key challenge (B):
Transnistrian separatist region within the Republic of Moldova: violations of freedom of expression and protection of personal data. As the following source, Asociația Promo-LEX, National Endowment for Democracy, suggests:

“In parallel with the adoption of comprehensive declarations or guidelines by international human rights organizations, the administration of the Transnistrian region is adopting its own acts. On March 17, 2020, the alleged security ministry in Tiraspol issued a statement stating that in the Transnistrian region there were cases of using messenger chats and social media groups that shared information that did not correspond to the truth. In this regard, the inhabitants of the region were advised to be careful about what information they distribute, and if in doubt, that information can be verified with the “central authorities”. It should be noted that this communiqué comes with the establishment of the state of emergency and the application of restrictive measures that have been the subject of discussions in the public space in the region. Meanwhile, the alleged interior ministry in Tiraspol says that people who break the quarantine rules are identified with the help of surveillance cameras and the facial recognition system.
In addition, on April 21, 2020, the Tiraspol Operational Commission, set up to manage the epidemiological crisis, ordered the verification of all online information (including messenger chats) that describes or mentions the insufficient provision of medical personnel in the Transnistrian region with means of protection.
(…) In the last two years, the administration of the Transnistrian region has adopted a restrictive and sufficiently consistent policy against the opposition, civil society organizations or simply against uncomfortable people. Thus, in the spring of 2018, the control over the associative environment was formalized, and in the spring of 2019, the local Criminal Code was amended in the sense of restricting the freedom of expression. Given this context, the acts issued by the de facto administration in Tiraspol in March and April 2020 only provide continuity to the policy of restricting the space of civil society and freedom of expression in the Transnistrian region. As a result of this situation, but also of other serious cases, on May 4, 2020, the Promo-LEX Association urged the representatives of the 5 + 2 negotiation format to take all possible measures not to admit the violation of freedom of expression in the Transnistrian region. Thus, the “Not Free” rating given by Freedom House to the Transnistrian region is as truthful and well-founded as possible.”⁴⁹⁸x Asociația Promo-LEX, National Endowment for Democracy. (author’s own translation from Romanian) ”Raport Situația respectării drepturilor omului în regiunea Transnistreană pe timp de pandemie Covid-19, 12 martie – 1 iunie 2020 / Report on the human rights situation in the Transnistrian region during the Covid pandemic-19, 12 March – 1 June 2020” p. 15-16. https://promolex.md/wp-content/uploads/2020/06/Raport_Regiunea-transnistreana_COVID-19.pdf. (Author’s own translation from Romanian.)

Norway

The news- and official platforms in Norway have dealt sensibly with the issue of Covid-19 disinformation. There has been a lot of attention towards disinformation, and most platforms have published articles about the risk of disinformation about the pandemic.⁴⁹⁹x NRK Beta: https://nrkbeta.no/2020/03/11/slik-spres-falske-nyheter-om-koronaviruset/; Aftenposten has its own tag for ‘fake news’: https://www.aftenposten.no/tag/falske-nyheter; VG.no: https://www.vg.no/nyheter/utenriks/i/0nllXG/fake-news-om-coronaviruset-florerer.
In terms of social media platforms and disinformation about Covid-19, there is little information about how this has been handled. Most information found in Norwegian sources points to information posted on Facebook by people abroad, i.e. the chain letter from the Italian doctor.⁵⁰⁰x https://www.faktisk.no/artikler/RvY/flere-korona-rad-fra-italiensk-lege-i-populaert-kjedebrev-er-helt-feil.

Portugal (a)

In Portugal platforms deal with the issue mainly echoing policies adopted in their country of origin. Portuguese is not yet a working language for most fact-checking bots and basically platforms do not follow a Portugal-specific approach, but rather see it as a limited part of the European single market.
The news feed of platforms in Portugal on Covi-19mirrors to a large extent what happens in their country of origin, nowadays focused in the US presidential elections. A first challenge is therefore to have a wider perspective, and in particular a more European focused approach.
Then, it would be important to have a real-time and more effective system of fact-checking on Covid-19 news, probably using colours to inform the public about the accuracy of information (green for OK, yellow for unchecked, red for confirmed “fake-news”). Moreover, it would be important to identify clearly whether a text is presented as factual information or merely an opinion or even a fiction, not to mention that sponsored messages should clearly identify their nature as well as the sponsor.
Freedom of expression is to be guaranteed, but so does the right of the public not to be misled or manipulated in a democratic and open society.

Portugal (b)

In the present and in the field of Human Rights, an analysis and interpretation of the impact of digital platforms on people’s well-being, their quality of life and how they should act to prevent problems of the mental and psychic health forum is important. Question how human rights are integrated in these Digital Platforms. Realizing what interests they are serving

Serbia

As said before, Serbia has been identified as one of the several countries with the most substantial impact of fake news. The situation has worsened during the pandemic. Much of the Covid-19-related disinformation has come from the platforms listed above, particularly from Facebook. While some criminal investigations for causing panic and fear by fake news dissemination through social media have been initiated, no one has yet been sentenced. The serious problem is that the official Covid-19-related data are disputed by investigative journalists and medical experts not engaged in their collection and processing. Improving the official Covid19-related information system would limit the space for spreading disinformation through platforms.

South Africa

We have not found evidence that the South African social media groups are themselves monitoring their platforms through structural mechanisms such as fact-checkers. Instead, misinformation is tackled through individual complaints from the public, and corrected not by the platform but by third parties who choose to engage with the misinformation. These include private individuals and organisations such as Real411, the Centre for Analytics and Behavioural Change (CABC), Africa Check and AFP (itself an organisation based in France). The key challenges that the media platforms need to meet is therefore to ensure that there are sufficient fact-checkers monitoring their news feeds. The government should consider measures to monitor and enforce compliance with its Regulation requiring media sites to remove false information.⁵⁰¹x https://www.dailymaverick.co.za/article/2020-03-23-the-first-gag-is-the-deepest-freedom-of-expression-after-corona-censorship/; https://www.dailymaverick.co.za/article/2020-04-30-botswana-censorship-is-not-the-cure-for-covid-19/; https://factcheck.afp.com/poster-shared-south-africa-makes-false-claims-about-face-masks; https://www.cabc.org.za/reports/2020-04-09-mis-dis-information-careza-6th-april-2020/; https://www.cabc.org.za/reports/2020-04-09-mis-dis-information-careza-5th-april-2020/; https://www.cabc.org.za/about-us; https://factcheck.afp.com/about-us; https://africacheck.org/reports/live-guide-all-our-coronavirus-fact-checks-in-one-place/.

Spain

Lots of research must be done in relation with content moderation. Our Law on Information Society Services does not help. There is a need for change in legislation and in this regard the Regulation (EU) 2019/1150 of the European Parliament and the Council of June 20, 2019 about equity and transparency for users of intermediation services is a good initiative.
Since several actors participate in the diffusion of illegal material online, the responsibility of a safe Internet should be shared among all these players. Concrete regulatory improvements may encourage online hosting platforms to do their part in monitoring proactively and diligently, such as affirming a good Samaritan clause.
The self-regulation of platforms has not been enough to get good results.

Question 12: Can you provide input for our recommendations regarding the question of how different stakeholders – a) state authorities, b) companies/platforms, c) civil society – should act in the future to more effectively fight Covid-19-related disinformation.

Albania

State authorities should act in a transparent manner, communicate accurately, and characterized by seriousness and with full responsibility.
Companies/platforms should focus more on checking their stories, news and prevent fake news. That would mean more money used at a time of difficulties. Nonetheless, it needs more attention, willingness from them to fight such a phenomenon, but also a stronger culture of fighting disinformation.

Argentina

Public authorities must adhere as strictly as possible to the recommendations of the world health organization and dispense with electoral struggle in decision-making. In addition, they must develop more efficient and secure applications and less invasive of privacy, since numerous questions have been made to them. For their part, private companies and platforms must concentrate all their efforts to achieve the elimination of clearly false information without affecting freedom of expression and information. They must also continue to provide applications and sites where false news can be dismantled and access to reliable and updated information. Finally, civil society is responsible for monitoring these efforts and coordinating its own with public authorities and private companies to achieve better results in the fight against false information related to the pandemic and to help in the ways possible to people affected by the pandemic.

Belgium

State authorities: Belgian authorities could invest in raising awareness among citizens (through campaigns) about the negative impact and consequences of Covid-19-related disinformation on society (e.g.: that it endangers public health, directly affecting people’s lives). Next to that state authorities can, since private actors are the ones running the online platforms where disinformation campaigns are being launched and spread, provide incentives to private actors so they would prioritize the truth over profit margins, a logical prerequisite for effectively participating in anti-disinformation actions. The role of the public service broadcasters in promoting accurate information and the role of other traditional media (newspapers, broadcasters) is also of importance.
Companies/platforms: Online platforms should permanently keep on searching and removing fake news, including through extensive content moderation workforces. Additionally, they should enhance cooperation and joint action against disinformation between and by them and the Belgian authorities. Providing feedback about whether or not and why certain posts are removed and others not is also important.
Civil society: Civil society organization could organize media literacy workshops, develop fact checking networks, promote the use of legacy media, report disinformation, …

Bosnia and Herzegovina

1. State authorities should acknowledge companies/platforms and civil society as partners in their efforts to correctly balance between the need to protect the health and freedom of expression of citizens, in connection to fighting disinformation and that could have real life and harmful implications. State authorities should also make sure to communicate all information related to the pandemic in a transparent, accurate, timely and responsible manner, including through platforms.

2. With regards to relation with state authorities, companies and platforms should be more transparent about their content management protocols, and co-operate more openly with countries, and possibly consider co-regulation on a country-by-country basis (possibly by appointing a Focal Point for each country). Also, with regards to civil society, they should engage more in programs to empower users to be able to better distinguish between information that comes from credible sources and disinformation shared by unverified sources.

3. Civil society organizations and platforms that operate as fact checkers should remain performing their role as watchdogs, and advocate more actively towards state authorities for adoption of a more up-to-date legal framework that would regulate this field.

Croatia

If the information by the authorities is provided timely and accurately with verifiable sources it narrows the play field for fake news.

Cyprus

1. State authorities should adopt specific measures towards the regulation of social media. In general, there is a lack of well-structured legislation on internet issues.

2. Companies and platforms should play a decisive role in the meaning that they have to support fact-checking services, promote self-regulation (such as codes of conduct) and develop satisfactory mechanisms in order to identify fake news and prevent those who spread disinformation.

3. Civil society should be more sensitive about the rights and the obligations on the internet. Living on a digital era presumes that online users are well educated and use internet services for the common good. it is obvious that educational seminars and the participation of both public and private authorities are of primary value.

Denmark

Just a personal reflection: we should be aware that when controlling disinformation, we risk harming fundamental rights as freedom of expression. And where the virus hopefully is only a period of time (even several years) the harm done to fundamental rights, rights who people fought for decades, can have far greater consequences.

Estonia

1. state authorities should keep on publishing on daily basis official statistical information, which will then be disseminated by social media platforms. State authorities should emphasize the importance of scientific approach to Covid-19, which by implication is countering disinformation.

2. companies/platforms should maintain their regular standards in fight against misinformation. It might be considered whether assigning special moderators to articles dealing with Covid-19 is justified to strengthen the countering of misinformation.

3. civil society should hold high the principle of access to information and freedom of expression.

Finland

Finland has done good pilot on involving social media influencers and sending them facts on corona. This has been very efficient way to combat misinformation that comes through social media channels.

Germany

1. State authorities should ensure that public information shared on platforms only relates to essential public health issues. The acquiescence of companies to be a magnifier for governmental information should not be misused.

2. Platforms should more transparently communicate the extent in which decisions to (not) delete content regarding presumed Covid-19 disinformation are made in order to facilitate human rights assessments.

3. Civil society should hold both state authorities and platforms accountable for balancing health and free speech interests and become involved in ensuring legitimacy and accountability in reigning in Covid-19 related disinformation.

Israel

All actors need to be more transparent. The government in Israel feared transparency since the policy changed so frequently and sometimes in an erratic way. Platforms should also be transparent and clear as to how they treat reports of misleading info. It is hard to define “truth” and “fake”, but there is info where such designation is possible (for example attribution of info to official sources when it is or is not)

Italy

We think that state authorities and civil society should focus on improving awareness and knowledge of the mechanism of online information. Platforms and companies should address the issue of external transparency as well as that of protection of those users who are more exposed to disinformation.

Latvia

1. State authorities should continue their active presence in the social media, thus providing legitimate information as a way of fighting disinformation. In such a way, also the closeness between the leaders/decision-makers and the people is ensured.

2. Platforms should be more transparent on how the decisions on the modification of content are taken, i.e., when the post is reviewed by content moderators and when by the fact-checkers. Sudden deletions of posts give ground for the publishers to state they “have been censored”. Additionally, the platforms should prioritise the official health-connected statements posted in the networks by the ministries and other state actors. A good initiative would be sending the users notifications as soon as such statements have been published.

3. The members of civil society which help Facebook in its fact check should be open about it. Other representatives should hold both state authorities and platforms accountable of balancing health and free speech interests.

Lithuania

1. Official information should be widely available. It should be timely, objective, and consistent. If new data lead to a change in an assessment of the situation, this should be indicated and explained (e.g., regarding the effectiveness of face masks). International co-operation should ensure that information is shared, in particular regarding the new research-based data on the virus and regarding the restrictive measures applied in other states. Specific efforts may be required to inform citizens who are abroad on the possibilities of returning to a home country (e.g. using services of mobile operators, callcenters). Particular information and communication needs in the society should be identified based on surveys and other methods of sociological research.

2. Companies and platforms should take a socially responsible attitude and provide information to the users on where to find official information and how to make your own assessment on whether information published on the Internet is reliable. If fake news had been identified, this should be indicated to the public. Artificial intelligence-based solutions should be explored as a helpful tool to identify disinformation.

3. Remaining passive when faced with disinformation or knowingly contributing to disinformation should not be seen as normal. Civil society organizations can help identify disinformation and debunk it. They can also raise awareness of where to find official information and how to assess the reliability of information.

Moldova

The support of the EU in improving the cyber resilience of the R. Moldova. Something is being done in this regard, as the following source suggests:

“On 8 April 2020 the EU published a comprehensive paper on how it is responding to the Coronavirus in the world. This includes announcements on mobilizing funds for its neighbours, with €962 million for the EaP states, and €700 million for the Western Balkans. This also includes reinforcing the fight against disinformation, naming the Russian sources of information disorders. This is particularly important for the EU’s neighbours who are often in need of the EU’s support to condemn the pro-Kremlin origins of the information warfare against them. Overall, the outbreak of Coronavirus once more highlighted that the EU should systematically fight against disinformation, and assure access to critical information and freedom of expression in its neighbourhood post-2020.”⁵⁰²x Tinatin Akhvlediani. Which spreads faster in the EU’s neighbourhood: Coronavirus or disinformation ? 3 DCFTAs Op-ed No 13/2020, April 2020, p. 4. https://3dcftas.eu/op-eds/which-spreads-faster-in-the-eu%E2%80%99s-neighbourhood-coronavirus-or-disinformation.

The Resolution of the 2020 Media Forum of the Republic of Moldova (Chișinău, 24-25 November 2020) contains some specific recommendations for the Republic of Moldova, although it does not refer explicitly to online platforms.⁵⁰³x Resolution of the 2020 Media Forum of the Republic of Moldova (Chișinău, 24-25 November 2020): https://www.mediaforum.md/upload/resolution-fmm-2020pdf-5fca34ecb8d93.pdf.

Norway

1. State authorities should continue to provide the most up-to-date information about the status of Covid-19. Perhaps there could be increased transparency in relation to the purchasing agreements we have made in relation to vaccines, how they are tested and when we will get these. A lot of the disinformation in the media relates to vaccines, big pharma, and alternative treatment, which could be eliminate by improved transparency from the public health authorities and the government.

2. Companies/platforms should be more transparent in relation to fact checking and removing information about Covid-19. It was difficult to find information about how the platforms are dealing with disinformation, and to what extent this has been a problem. Increased transparency around this could be useful. Also, the highlighting or marking of disinformation is preferable to its removal. This would mitigate the potential problem of censorship by platforms, which would otherwise be a risk in situations where it is difficult to identify disinformation due to a general lack of knowledge (such as at the start of the pandemic). People would still have access to the information, including the disclaimer that the information is false/unreliable/misleading, which may help prevent the continued spreading of the disinformation through other channels as well as conspiracy theories and the like.

3. Civil society could continue to contribute to a diverse debate on Covid-19 and disinformation. Furthermore, people should be more critical of their sources and take care to double-check information before passing it on or sharing it on social media. The more sensational the information, the more thorough the fact check ought to be. It would also be helpful if people sought essential information from alternative sources to avoid the echo-chamber effect caused by social media algorithms.

Portugal (a)

State authorities enact and enforce media regulations. Companies/platforms acting as media should comply with such regulations and adopt self-regulation codes of ethics, the implementation of which should not be left only to bots. The implementation of info-ethics and media regulations by algorithms should be transparent and open to civil society movements and organizations. The answer to the machine is not only in the machine, as freedom of expression and information is not a matter of robots. Covid-19 related disinformation may serve economic purposes and political purposes and it is crucial to fight it so that the pandemics comes to an end as soon as possible but that in the meantime civil liberties are not gone way with Covid-19.

Portugal (b)

In my view, it is urgent to activate the strengthening of community outreach intervention, innovating spaces for meeting and social coexistence.
Reinforce environmental and ecological sustainability programs related to the ways of life of populations and communities.
Contribute to the flexibilization of home space for the most vulnerable groups by reducing situations of violence and conflict.

Serbia

1. State authorities should work on raising awareness of the dangers of disinformation and promote the use of authoritative sources. They should support the activities of independent fact-checking organizations.

2. The platforms should ensure that content moderators are in place to complement technological solutions and cooperate with local actors to confront Covid-19 related disinformation. In line with corporate social responsibility, the platforms should adopt a self-regulatory framework concerning Covid-19 related information’s politics.

3. Civil society should investigate cases of the Covid-19 related disinformation through platforms and notify both state actors and the platforms about established cases. Besides, NGOs should support studies on freedom of expression and its limitations and make an effort to catch the platforms’ attention.

South Africa

1. There is a plethora of regulations, some of them contradictory, and often interpreted differently by different authorities. This was particularly problematic in the stricter stages of the lockdown, when police were arresting individuals for conduct that was not rendered criminal under the regulations themselves. While the government has acknowledged and attempted to address some of the contradictions, the sheer volume and complexity of the regulations have made it difficult or impossible for people to comply with them. In this way, misinformation is almost built into the regulations themselves. So, we would recommend a thorough overhaul of the regulations to ensure transparency and consistent interpretation of the applicable rules. We also recommend that the SA government monitor compliance with, and enforce its own regulations requiring social media platforms to remove misinformation.

2. Platforms need to use more sophisticated misinformation detection algorithms than the prevailing “blacklisted” terms approach. In particular, platforms should be more sensitive to satire, genuine disagreement, speculation on questions that do not yet have definitive scientific answers, and commentary on fake news. Furthermore, given the inexactitude of misinformation detection, there needs to be more transparency in the algorithms being used, and an appeals process for takedowns. That way platform users who are committed to combatting misinformation can trust the system and effectively form part of a “crowd sourced” body of fact checkers and people who will not re-share dubious claims.⁵⁰⁴x https://www.cabc.org.za/reports/2020-04-09-mis-dis-information-careza-6th-april-%202020/ https://www.cabc.org.za/reports/2020-04-09-mis-dis-information-careza-5th-april-2020/; https://www.cabc.org.za/about-us; https://factcheck.afp.com/about-us; https://africacheck.org/reports/live-guide-all-our-coronavirus-fact-checks-in-one-place.

3. Civil society should act to enhance the public understanding of Covid-19 and pressure the state for more transparency in the regulation process and more disclosure of the data underlying policy decisions being made. Civil society should also more clearly draw the line between evidence and policy conclusions and avoid the temptation to argue that opposing a policy which is based on sound evidence is tantamount to rejecting the evidence itself – as this opens the floodgates for political disagreement to spill over into misinformation.

Spain

1. Authorities must be responsible and implementation of combined non-legislative and legislative measures to combat disinformation should be taken. Legislation should regulate (as the French Law – Loi organique n° 2018-1201 du 22 décembre 2018 relative à la lutte contre la manipulation de l’information, for exemple):

   • The implementation of an accessible and visible reporting mechanism;

   • The transparency of algorithms; the promotion of content from press and news agencies and from audio-visual communication services;

   • The fight against accounts disseminating false information on a massive scale;

   • The information to the users on the nature, origin and modalities for dissemination of content;

   • The identity of individuals providing remuneration in return for the promotion of information content; and the promotion of media literacy.

   In Spain, a recommendation was adopted in March 2018 by the Joint Cybersecurity Working Group on misinformation and election misinformation. Despite being non-binding, the Committee asked the government to cooperate with the EU in developing strategies against misinformation.

2. If platforms do not want to be responsible for the content uploaded by their users, they are required to prevent the availability of content that infringes on copyrights. This duty should be understood as an imposition of content filters, both because of their suitability to control large amounts of content, due to the background and preparatory documents of the DAMUD⁵⁰⁵x Directive 2019/790 of the European Parliament and of the Council 17 April 2019 on copyright and related rights in the digital single market (DAMUD). and the very wording of Article 17 DAMUD). See also: Recommendation 2018/334 European Commission, 1 March 2018, measures against illegal content. Governments must finance research regarding Artificial Intelligence (AI) to avoid disinformation. In this regard, consideration may be given to a research project funded by BBVA Foundation: Intelligent characterization of the veracity of information associated with Covid-19.

3. Civil society must act in a responsible way; it must hold authorities accountable for being respectful with the laws.

• 6 Additional studies or articles on the role of platforms (especially during Covid-19)

  Albania

  Open Society Foundation. (2018) LANDSCAPE OF ONLINE MEDIA IN ALBANIA – Survey with online media. Available at: https://www.osfa.al/sites/default/files/peizash_i_medias_online.pdf.

  Argentina

  • https://observatoriolegislativocele.com/el-rol-activo-de-las-plataformas-en-tiempos-de-pandemia-un-repaso-de-sus-politicas-y-los-vacios-que-comienzan-a-surgir/

  • https://www.argentina.gob.ar/aaip/enlosmedios https://www.alai.lat/el-rol-y-la-importancia-de-las-plataformas-digitales-en-respuesta-a-la-crisis-sanitaria-y-de-recuperacion-economica-causada-por-el-covid19/

  • https://www.argentina.gob.ar/sites/default/files/el_futuro_despues_del_covid-19_0.pdf

  Belgium

  • Report of the Belgian expert group on fake news and disinformation (pre-Covid-19): Alaphilippe, A., De Marez, L., Gerlache, A., Lievens, E., Pauwels, T., Picone, I., Rouvroy, A., “Verslag van de Belgische expertengroep inzake fake news en desinformatie”, juli 2018, https://www.dropbox.com/s/99iza9kmbwjbels/20180718_rapport_onlinedesinformatieNL.pdf?dl=0

  • Research into teenagers’ mental well-being and social media use during the corona period (Ghent University):

  • https://www.ugent.be/ps/communicatiewetenschappen/nl/actueel/nieuws/resultaten.htm

  • News in times of corona time: How do Flemish people experience the news about the coronavirus and how do they deal with fake corona news? (Artevelde Hogeschool, Ghent)

  • https://www.arteveldehogeschool.be/sites/default/files/projectfiche/coronanieuwsrapport-fin.pdf

  • Advice of the Flemish Strategic Advisory Council for Culture, Youth, Sports and Media (pre-Covid-19)

  • https://cjsm.be/sarc/SR_media/adviezen/20180720_Aanbevelingen_fake_news_en_informatieverstoring.pdf

  Bosnia and Herzegovina

  • https://www.rferl.org/a/osce-concerned-about-measures-against-fake-news-in-bosnia/30507012.html

  • https://detektor.ba/2020/04/01/ruski-dezinformacijski-videi-o-koronavirusu-prevode-se-i-dijele-na-mrezama-u-bih/

  • http://balkans.aljazeera.net/vijesti/drustvene-mreze-kliconose-dezinformacija-i-panike

  • https://www.media.ba/bs/magazin-novinarstvo/zastarjelim-ili-nedorecenim-zakonima-u-borbu-protiv-laznih-vijesti

  • https://ba.voanews.com/a/ruske-dezinformacije-o-koronavirusu-prevode-se-i-dijele-na-mrezama-u-bih/5354958.html

  • https://www.media.ba/bs/magazin-novinarstvo/istrazivanje-korisnika-interneta-pod-krinkom-borbe-protiv-dezinformacija

  • https://balkaninsight.com/2020/03/24/pravo-na-informaciju-i-privatnost-drugacije-zrtve-koronavirusa/?lang=sr

  • https://zastone.ba/app/uploads/2019/05/Dezinformacije_u_online_sferi_Slucaj%20BiH_BHS.pdf (not related to Covid-19 disinformation specifically)

  • https://seenpm.org/wp-content/uploads/2020/09/Research-publication-1-BiH-ENG.pdf

  Croatia

  Research study was made for Croatia by the Centre for Peace Studies on 23 March 2020: Coronavirus Covid-19 outbreak in the EU – Fundamental Rights Implications (https://fra.europa.eu/sites/default/files/fra_uploads/croatia-report-covid-19-april-2020_en.pdf).

  Cyprus

  https://www.finexpertiza.cy/covid-19-real-value-of-technology/.

  https://cyprus-mail.com/2020/03/29/coronavirus-foreign-ministry-announces-special-platform-coming-tuesday-for-students-abroad/

  Denmark

  Countrywise, one could say that the situation in Denmark is very similar to the report generated by the EU https://fra.europa.eu/sites/default/files/fra_uploads/fra-2020-coronavirus-pandemic-eu-bulletin-1_en.pdf.

  Germany

  • https://www.deutschlandfunk.de/messengerdienst-telegram-gegenoeffentlichkeit-fuer-corona.2907.de.html?dram:article_id=476534

  • https://correctiv.org/faktencheck/hintergrund/2020/05/12/datenanalyse-nutzer-finden-fragwuerdige-corona-informationen-vor-allem-auf-youtube-und-verbreiten-sie-ueber-whatsapp

  • https://socialmediawatchblog.de/2020/05/06/warum-so-viele-menschen-an-corona-verschwoerungstheorien-glauben/

  • https://netzpolitik.org/2020/wenn-die-eltern-ploetzlich-an-verschwoerungstheorien-glauben-corona-pandemie/

  Israel

  1. https://www.globes.co.il/news/article.aspx?did=1001321971

  2. https://nocamels.com/2020/03/israeli-coronavirus-humor-unrestrained/

  3. https://www.inss.org.il/publication/coronavirus-and-post-truth-seminar/

  Italy

  Cinelli, Matteo, Walter Quattrociocchi, Alessandro Galeazzi, Carlo Michele Valensise, Emanuele Brugnoli, Ana Lucia Schmidt, Paola Zola, Fabiana Zollo, and Antonio Scala. 2020. ‘The Covid-19 Social Media Infodemic’. Scientific Reports 10 (1): 16598. https://doi.org/10.1038/s41598-020-73510-5.Lovari, Alessandro. 2020. ‘Spreading (Dis)Trust: Covid-19 Misinformation and Government Intervention in Italy’. Media and Communication 8 (2): 458–61. https://doi.org/10.17645/mac.v8i2.3219.
  Lovari, Alessandro, and Nicola Righetti. 2020. ‘La comunicazione pubblica della salute tra infodemia e fake news: il ruolo della pagina Facebook del Ministero della Salute nella sfida social al Covid-19’. Mediascapes journal 0 (15): 156–73. https://ojs.uniroma1.it/index.php/mediascapes/article/view/17079.
  Moscadelli, Andrea, Giuseppe Albora, Massimiliano Alberto Biamonte, Duccio Giorgetti, Michele Innocenzio, Sonia Paoli, Chiara Lorini, Paolo Bonanni, and Guglielmo Bonaccorsi. 2020. ‘Fake News and Covid-19 in Italy: Results of a Quantitative Observational Study’. International Journal of Environmental Research and Public Health 17 (16). https://doi.org/10.3390/ijerph17165850.
  Rovetta, Alessandro, and Akshaya Srikanth Bhagavathula. 2020. ‘Covid-19-Related Web Search Behaviors and Infodemic Attitudes in Italy: Infodemiological Study’. JMIR Public Health and Surveillance 6 (2): e19374. https://doi.org/10.2196/19374.
  Ruiu, Maria Laura. 2020. ‘Mismanagement of Covid-19: Lessons Learned from Italy’. Journal of Risk Research, 6 May 2020. https://doi.org/10.1080/13669877.2020.1758755.
  Scaglioni, M., Carelli, P., Vittadini, N., Castellin, LG., Palano, D., and ; Sfardini, A; Villa, ML; Zanola, MT; Missaglia, F; Reggiani, E; González-Neira, A; Berrocal-Gonzalo, S; Panarari, M; Sala, M; Delmastro, M; Suffia, G; Razzante, R; Ziccardi, G; Ciccia Romito, C; Salluce, A; Nasti, I; Garassini, S. 2020. L’altro Virus. Comunicazione e Disinformazione al Tempo Del Covid-19. Milano: Vita e Pensiero. https://publicatt.unicatt.it/handle/10807/156239.

  Latvia

  Prevailing themes in disinformation, misinformation, and conspiracy theories during the Covid-19: Latvian case analysis. Available: https://www.lai.lv/viedokli/prevailing-themes-in-disinformation-misinformation-and-conspiracy-theories-during-the-covid-19-pande-855.
  In Summer 2020 the students of Political Science from the University of Latvia carried out research the how the Latvian society views the Covid-19 pandemic. The study, the summary of which can be found online (https://zurnalsiepirkumi.lv/lu-politikas-zinatnes-studenti-prezentes-petijumu-par-latvijas-sabiedribas-skatijumu-uz-covid-19-pandemiju/) points to some important tendencies. For example, approximately 70% of respondents indicated that they learned about current events from social networks and Internet portals; half of those surveyed noted that the government and the World Health Organization might be hiding some important information and slightly more than half of the respondents indicated that they had encountered misinformation or conspiracy theories in connection with the Covid-19 crisis. Typically the respondents had encountered such information on Facebook. The results of the study will be summarised in a book that will be available to the general public next year; however, it must be noted that the study only reflects the time till July, while the real “wave” of pandemics and infodemics in Latvia started only in autumn.

  Lithuania

  The Covid-19 Management Strategy adopted by the Government of Lithuania on 10/06/2020 contains a chapter on informing the public and combating fake news, see https://lrv.lt/uploads/main/documents/files/Covid_19%20valdymo%20strategija_EN.pdf, p. 6-7 (and its implementation plan in Lithuanian language here https://koronastop.lrv.lt/uploads/documents/files/Covid-19%20valdymo%20strategijos%20planas.pdf , 1.7).

  Moldova

  In my view, alongside with the above mentioned, the following sources could serve as further research tracks:
  To my mind, the Disinformation Resilience Index⁵⁰⁶x For the year 2018 see: http://prismua.org/wp-content/uploads/2018/06/DRI_CEE_2018.pdf. For the year 2020 see: http://prismua.org/wp-content/uploads/2020/09/DRI2020WebFIN.pdf. and COVID-19 Disinformation Response Index 2020⁵⁰⁷x http://prismua.org/wp-content/uploads/2020/09/DRI2020WebFIN.pdf. delivered by the Foreign Policy Council “Ukrainian Prism”, are of particular interest, specifically for the case of R. Moldova.
  Thus, according to the 2018 Report,⁵⁰⁸x Disinformation Resilience in Central and Eastern Europe, Foreign Policy Council “Ukrainian Prism”, Kyiv, 2018, p. 230-232: http://prismua.org/wp-content/uploads/2018/06/DRI_CEE_2018.pdf. in the Republic of Moldova, there are three major initiatives to expose and combat disinformation, including one that deals with reporting fake social media accounts used for promoting hostile narratives.
  One of the first and the most significant initiative is the ‘Stop Fals!’ campaign initiated by the Association of Independent Press (API). Through this project, API aims to build the capacities of independent media and its network of member-constituents through specialized service provision. As a strange sign of the project’s success, we can point to a fake (imitation) site called stopfals.com that appeared, promoting false debunking stories on the web under the real project’s brand. It is important to mention that ‘Stop False’ has chosen not to limit itself to the web and disseminates its findings to local newspapers to reach a broader audience that does not necessarily have the access or skills to use the internet.
  Unfortunately, the campaign only deals with local content. This limits the capability of the campaign to fight against all the pro-Kremlin narratives concerning the Republic of Moldova that come from original Russian sources, and sometimes even Western media. This project can be best described as a useful tool to monitor local media and promote ‘fake news’ awareness culture in the country.
  The Sic.md project has ambitious goals to identify lies, inaccuracies and manipulations in public impact statements and inform citizens in a simple and accessible way. Sic.md also deals with monitoring the public promises of politicians as well as notifying breaches of ethics in media and public declarations.
  The website has a very user-friendly interface. The team strives to have daily posts that represent a synthesis of the day and long reads on complex issues linked to media manipulation. The website also has a report section for a user to email the debunking team.
  Among the limitations of this initiative is that it is limited to one website, compared to ‘Stop Fals!’, which publishes its articles on several websites and newspapers. Additionally, it does not have a developed communications component, most likely because of a lack of resources. Sic.md also can be considered a tool for political accountability, including for pro-Kremlin politicians’ declarations, which expands its coverage compared to the ‘Stop Fals!’ campaign.
  The TROLLESS project was developed during the 2nd Media Hackathon ‘The Fifth Power’, organized by the Centre for Independent Journalism and Deutsche Welle Akademie. The primary purpose of the project, a browser extension, is to identify the sources of manipulation in new social media spaces and to isolate them.
  The extension helps track false profiles or those who display suspicious or trolling activity on Facebook and other platforms. Users can report them for promoting interests, parties, ideas, causes, misinformation, manipulation, and distraction. This does not affect the availability of the fake accounts, but the people using the extension can see that those accounts have been reported and can analyze the situation accordingly. In 2018 The Trolless community had more than 800 users on the Chrome platform, and the authors were considering extending it to other platforms like Mozilla or Safari. This project deals exclusively with social media and is only available to users who have installed the extension in Google Chrome.
  The number of digital-debunking teams in Moldova is insufficient because of the limited resources available for this type of activity. All depend on foreign financial support and may not be sustainable for the long term if this support stops. According to the authors of the projects, the state has not shown interest in developing such initiatives and generally ignores the results of their activity.⁵⁰⁹x Disinformation Resilience in Central and Eastern Europe, Foreign Policy Council “Ukrainian Prism”, Kyiv, 2018, p. 230-232: http://prismua.org/wp-content/uploads/2018/06/DRI_CEE_2018.pdf.
  Also I would suggest to capitalize on the research conducted by: Edda Humprecht, Peter Van Aelst, Frank Esser. Resilience to Online Disinformation: A Framework for Cross-National Comparative Research. Article in The International Journal of Press/Politics January 2020. DOI: 10.1177/1940161219900126. https://www.researchgate.net/publication/338809208_Resilience_to_Online_Disinformation_A_Framework_for_Cross-National_Comparative_Research.

  Norway

  A study carried out by the Norwegian Media Authority (Medietilsynet) has shown that 5 out of 10 Norwegians have seen fake news about Covid-19.⁵¹⁰x https://kommunikasjon.ntb.no/pressemelding/naer-halvparten-av-befolkningen-har-sett-falske-nyheter-om-koronautbruddet?publisherId=89456&releaseId=17882708

  Portugal (a)

  In academia there are studies on the issue of how Covid-19 has been dealt with by media and social networks, such as for ex. the study of the MediaLad on the presence of the theme “Coronavirus” in Google searches, news and social networks since January this year, but with greater emphasis in the 30 days before March 2, the day on which the first cases of the disease in Portugal were officially confirmed.
  https://medialab.iscte-iul.pt/o-tema-coronavirus-nos-media-e-nas-redes-‑sociais/.

  Portugal (b)

  Study 1. Social determinants and intervention with patients Covid 19: characterization and analysis of Social Service. With the following objectives: 1) to characterize and analyze the population infected by OVID-19 according to the socio-demographic and social risk profile; 2) to characterize the social constraints and conditions to be ensured in the hospital discharge plan, and post- discharge destination; 3) to identify and analyze the level of complexity of the social intervention with the population infected by Covid-19.
  Study 2. Survey to Social Health Workers on the Emergency Plan of the Social Service against OVIDC-19: implications and strategies” (with version for Portugal and Spain). We intend to characterise the reorganisation of the intervention process of social workers in the health area in response to the emergency measures implemented in Portugal and Spain against the OVID-19 Pandemic,
  Congress: https://congresos.uned.es/w22392/

  Serbia

  https://fakenews.rs/wp-content/uploads/Korona-i-infodemija-u-Srbiji-2020.pdf http://journal.singidunum.ac.rs/files/2012-9-2/role-of-social-media-in-serbia.pdf.

  South Africa

  The Centre for Analytics and Behavioural Change (CABC) monitors social media daily, recording and analysing the manipulation of data and the dissemination of false information. A comprehensive list of their reports (whether by day, week, or theme) is available on their website and on the repository provided by the online newspaper, Daily Maverick.
  Real411 collects and analyses misinformation complaints, and analyses misinformation trends on social media. See also the Coronavirus Fact Check portal of the South African National Editors Forum and the Africa Check web page on misinformation regarding the Coronavirus.
  Sources: https://www.cabc.org.za/reports/2020-04-09-mis-dis-information-careza-6th-april-2020/; https://www.cabc.org.za/reports/2020-04-09-mis-dis-information-careza-5th-april-2020/; https://www.cabc.org.za/about-us; https://www.cabc.org.za/how-we-work; https://www.dailymaverick.co.za/author/centre-for-analytics-and-behavioural-change/; https://www.cabc.org.za/reports/2020-07-24-civil-unrest-report-commentary-14-july-20-july-2020/; https://sanef.org.za/africa-checks-coronavirus-fact-checks-portal/; https://africacheck.org/reports/live-guide-all-our-coronavirus-fact-checks-in-one-place/; https://real411.org/.

  Spain

  Miriam Buiten, Alexandre de Streel, Martin Peitz (2019) Rethinking Liability Rules for Online Hosting Platforms, Discussion Paper No. 074, Project B 05.
  José Manuel Sánchez-Duarte, Raúl Magallón Rosa (2020) “Infodemia y COVID-19. Evolución y viralización de informaciones falsas en España”, Revista española de comunicación en salud, Suplemento 1, S31-S41. https://doi.org/10.20318/recs.2020.5417.
  Salaverría, Ramón; Buslón, Nataly; López-Pan, Fernando; León, Bienvenido; López-Goñi, Ignacio; Erviti, María-Carmen (2020). “Desinformación en tiempos de pandemia: tipología de los bulos sobre la Covid-19”, El Profesional de la Información, v. 29, n. 3, e290315. https://doi.org/10.3145/epi.2020.may.15.
  Minguez Vindel,. T (2020) Fake News en tiempos de Covid-19. Análisis de las herramientas Maldito Bulo y Newtral durante el estado de alarma en España,. Final Year Project, Universidad de Valencia.
  General Directorate for Communications Networks, Content and Technology of the European Commission. “Assessment of the implementation of the Code of Practice on Disinformation (SMART 2019/0041)”, https://ec.europa.eu/digital-single-market/en/news/study-assessment-implementation-code-practice-disinformation.
  Pauner Chulvi, Cristina (2018) “Noticias falsas y libertad de expresión e información. El control de los contenidos informativos en la red”, Teoría y Realidad constitucional, 41, pp. 297-318.

Noten

• * Country contributions were composed by Anisia Mandro, Laurena Kalaja, Oscar Raúl Puccinelli, Liesa Keunen, Judith Vermeulen, Eva Lievens, Šejla Maslo Čerkić, Vesna Crnić-Grotić, Konstantinos Kouroupis, Hugo A. López, Asbjørn Ammitzbøll Flügge, Mart Susi, Tiina Pajuste, Jukka Viljanen, Riku Neuvonen, Maximilian Beyer, Martin Fertmann, Matthias C. Kettemann, Torben Klausa, Thomas Wischmeyer, Hillel Sommer, Graziella Romeo, Federico Costantini, Artūrs Kučs, Madara Meļņika, Vygantė Milašiūtė, Skirgailė Žalimienė, Elina Benea-Popușoi, Ingvill Helland Göller, Gentian Zyberi, Alexandre Pereira, Paula Veiga, N. Garcia, Jorge Ferreira, Violeta Beširević, Jelena Simić, Marijana Mladenov, Cathleen Powell, Tobias Schonwetter, Neil du Toit, Jordi Barrat Esteve, Celia Fernandez-Aller; Beatriz Peña-Acuña, Javier Sierra-Rodríguez, Pedro Manuel Quesada López.

• 1 By Prof. dr. Mart Susi, Chair of the COST Action Global Digital Human Rights Network, Professor of Human Rights Law at Tallinn University.

• 2 ECtHR, Cengiz and Others v. Turkey, 2015.

• 3 Human Rights Council, Protect, Respect and Remedy: a Framework for Business and Human Right. Report of the Special Representative of the Secretary-General on the issue of human rights and transnational corporations and other business enterprises, John Ruggie. A/HRC/8/5, 7 April 2008.

• 4 Art. 19 ICCPR, Art. 19 UDHR, Art. 10 ECHR, Art. 9 ACHR (Banjul Charter) and Art. 13 IACHR. See also Ingolf Pernice, Ó"Vom Völkerrecht des Netzes zur Verfassung des Internets – Privacy und Digitale Sicherheit im Zeichen eines schrittweisen Paradigmenwechsels", HIIG Discussion Paper Series No. 2017-02, 10 et seq.

• 5 Recommendation CM/Rec(2018)2 of the Committee of Ministers to member states on the roles and responsibilities of internet intermediaries, adopted by the Committee of Ministers on 7 March 2018.

• 6 Wolfgang Benedek and Matthias C. Kettemann, Freedom of Expression and the Internet, 2nd edition, (Strasbourg: Council of Europe, 2020).

• 7 Submissions were handed in between 7 October and 12 November 2020.

• 8 Question 1, submissions from Germany, Israel, Spain, but also Belgium, Bosnia and Herzegovina, Croatia, and Portugal.

• 9 E.g. Klix.ba and Avaz.ba in Bosnia and Herzegovina, Ynet in Israel.

• 10 However, it should be noted that most of the replies rely on qualitative assessments. Comprehensive empirical evidence on the differences between platforms/messengers in this regard is still missing, as specifically pointed out by the submissions to question 2 from Albania, Cyprus, Germany, Israel, Latvia, Norway, and Serbia.

• 11 Question 2, submissions from Bosnia and Herzegovina, Croatia, Denmark, Germany, Israel, Latvia, Portugal, South Africa, and Spain.

• 12 Question 2, submission from Bosnia and Herzegovina. Similarly, also the submission from Albania.

• 13 Question 2, submission from Israel.

• 14 Question 2, submission from Germany.

• 15 Question 2, submissions from Germany and Latvia.

• 16 Question 2, submission from Latvia.

• 17 See https://blog.twitter.com/en_us/topics/product/2020/updating-our-approach-to-misleading-information.html.

• 18 See https://support.google.com/youtube/answer/9891785?hl=en.

• 19 See https://www.whatsapp.com/coronavirus/who/?lang=en.

• 20 See https://www.facebook.com/formedia/blog/working-to-stop-misinformation-and-false-news.

• 21 Cooperation for fact-checking on Facebook in Latvia and Estonia was only started this spring, see submission from Latvia to question 4.

• 22 Question 3, submissions from Argentina, Belgium, Croatia, Denmark, Germany, Israel, Italy, Latvia, Portugal, Serbia, and Spain.

• 23 See above question 3, submission from South Africa.

• 24 See above question 3, submission from Cyprus.

• 25 See above question 3, submission from Bosnia and Herzegovina.

• 26 See above question 3, submissions from Belgium, Finland, Israel, Latvia, and Norway.

• 27 Question 4, submissions from Germany and Israel.

• 28 Question 4, submission from Italy, and questions 4 and 5, submission from Belgium.

• 29 Referring to spring and summer of 2020, see question 4, submission from Latvia.

• 30 Question 4, submissions from Germany and Norway.

• 31 Question 4, submission from Germany; similarly, the Latvian President Egils Levits quoted in the submission from Latvia.

• 32 Question 4, submission from Latvia.

• 33 Question 4, submissions from Israel and Lithuania.

• 34 For 5G, see question 6, submissions from Argentina, Bosnia and Herzegovina, Lithuania, Serbia, and Spain. For micro-chipping, see the respective submissions from Albania and South Africa.

• 35 Question 6, submissions from Albania, Bosnia and Herzegovina, Germany, Latvia, Lithuania, Serbia, South Africa, and Spain.

• 36 Question 6, submissions from Latvia, Norway, and South Africa.

• 37 Question 6, submissions from Albania and Germany.

• 38 Question 6, submissions from Bosnia and Herzegovina, Cyprus, Germany, Israel, Italy, Latvia, Portugal (a).

• 39 Question 6, submissions from Belgium, Bosnia and Herzegovina, Denmark, Germany, Italy, and Serbia.

• 40 Question 6, submissions from Lithuania and Serbia.

• 41 Question 7, submission from Albania.

• 42 Question 7, submissions from Bosnia and Herzegovina, Croatia, Israel, and Serbia.

• 43 Question 7, submission from Belgium.

• 44 Question 7, submission from Spain.

• 45 Question 7, submission from Germany.

• 46 Question 7, submissions from Belgium, Germany, Israel, and Italy.

• 47 Question 7, submissions from Bosnia and Herzegovina and Israel.

• 48 Question 7, submission from Belgium, quoting former Belgian Prime Minister Sophie Wilmès saying Shopkeepers “Shouldn’t play policeman”, from Rik Arnoudt, ‘Mondmaskerplicht in Winkels: “We Rekenen Op Gezond Verstand van de Mensen”, Zegt Premier Wilmès’ VRT NWS (10 July 2020); see also question 7, Submission from Italy.

• 49 Question 9, all submissions; Question 11, submission from Albania cites criticism of the Albanian Prime Minister’s overly intensive use of Facebook as a means of communication opposed to other traditional forms of governmental communication.

• 50 Question 9, submission from Belgium.

• 51 Question 9, submissions from Belgium and Finland, Question 12, submission from Finland.

• 52 Question 10, submissions from Belgium, Bosnia and Herzegovina, Croatia, Denmark, Germany, Israel, Serbia, and Spain; with the submissions from Belgium and Spain, pointing to statistical evidence for this development.

• 53 Question 10, submission from Belgium.

• 54 Question 10, submission from Bosnia and Herzegovina; similar assessments can be found in Question 10, submissions from Germany, Italy, and Serbia.

• 55 Question 11, submissions from Albania and Germany.

• 56 Question 11, submission from Denmark.

• 57 Question 11, submission from Serbia; also reflected in question 12, submissions from Croatia and Lithuania.

• 58 Question 11, submissions from Germany and Spain.

• 59 Question 11, submissions from Belgium, Bosnia and Herzegovina, Estonia, Germany, Italy, Latvia, and Lithuania.

• 60 Question 11, submission from Bosnia and Herzegovina.

• 61 Question 11, submissions from Finland, Latvia, Lithuania, and Norway.

• 62 Question 11, submissions from Albania, Estonia, Israel, Portugal, Serbia, South Africa, and Spain.

• 63 Question 11, submission from Albania.

• 64 Question 11, submissions from Israel and South Africa.

• 65 Question 11, submission from Portugal.

• 66 Question 11, submission from Serbia.

• 67 Question 11, submission from Spain.

• 68 Question 11, submission from Albania.

• 69 Question 11, submissions from Albania and Argentina; question 12, submission from Argentina.

• 70 Question 11, submission from Belgium.

• 71 Question 11, submission from Portugal.

• 72 Question 11, submission from Serbia.

• 73 Question 12, submissions from Albania, Belgium, Bosnia and Herzegovina, Croatia, Israel, Italy, Lithuania, Norway, Serbia, and South Africa.

• 74 Question 12, submission from South Africa.

• 75 Question 12, submission from Bosnia and Herzegovina.

• 76 Question 12, submission from Norway.

• 77 Question 12, submissions from Bosnia and Herzegovina, Finland, and Latvia,

• 78 Question 12, submission from Belgium.

• 79 Question 12, submission from Denmark.

• 80 Question 12, submissions from Bosnia and Herzegovina, Cyprus, and Spain.

• 81 Question 7, submission from Germany.

• 82 Question 12, submissions from Argentina and Belgium.

• 83 Question 12, submissions from Argentina and Belgium.

• 84 Question 12, submissions from Bosnia and Herzegovina, Germany, Israel, Italy, Lithuania, and Portugal (a).

• 85 Question 12, submission from Bosnia and Herzegovina.

• 86 Question 3, submissions from Albania, Belgium, Croatia, Denmark, Estonia, Germany, Israel, and Italy.

• 87 Question 12, submissions from Albania, Argentina, Belgium, Bosnia and Herzegovina, Cyprus, Finland, Portugal, Serbia, and Spain.

• 88 Question 12, submissions from Albania and Belgium.

• 89 Question 12, submissions from Cyprus, Portugal, and Serbia.

• 90 Question 12, submissions from Argentina and Latvia.

• 91 There are, however, some recommendations that clearly favour flagging over removing: question 12, submissions from Norway and Latvia.

• 92 Question 12, submissions from South Africa and Spain.

• 93 Question 12, submission from Finland.

• 94 Question 12, submission from Germany.

• 95 Question 12, submissions from Argentina, Belgium, Bosnia and Herzegovina, Cyprus, Italy, Latvia, Lithuania, Norway, South Africa, and Spain.

• 96 Open Society Foundation. (2018) LANDSCAPE OF ONLINE MEDIA IN ALBANIA – Survey with online media. Available at: https://www.osfa.al/sites/default/files/peizash_i_medias_online.pdf.

• 97 Ll. Semini Interview (LLazar Semini is correspondent to the Associated Press. Mr. Semini consulted his colleagues at the Albanian Media Institute and Authority for Audio-visual media).

• 98 ‘Social Media Usage in Belgium – Statistics & Facts’ (Statista) https://www.statista.com/topics/5525/social-media-in-belgium/#:~:text=Nonetheless%2C%20Facebook%20Messenger%20is%20the,%2C%20Snapchat%2C%20iMessage%20and%20Skype.

• 99 Karel Vandendriessche and Lieven De Marez, ‘Imec.Digimeter 2019’ 38 https://www.imec.be/nl/expertises/imec-digimeter/digimeter-2019.

• 100 ‘Digital 2020: Belgium’ (Datareportal) https://datareportal.com/reports/digital-2020-belgium slide 43.

• 101 https://www.alexa.com/topsites/countries/BA, accessed on 5 October 2020. information available about the following categories: Daily Time on Site, Daily Pageviews per Visitor, % of Traffic From Search, and Total Sites Linking in.

• 102 Facebook accounts: https://www.facebook.com/dnevniavaz, https://www.facebook.com/Klix.ba.

• 103 https://datareportal.com/reports/digital-2020-cyprus https://contentworks.agency/social-media-in-cyprus-the-stats-you-need-to-know/.

• 104 https://milos.ee/suur-uuring-eestlaste-interneti-ja-sotsiaalmeedia-kasutus-aastal-2020/ (2020 study, referring to data from We Are Social and Hootsuite).

• 105 Die Medienanstalten (2020) Intermediäre und Meinungsbildung. Mediengewichtungsstudie 2019-II, https://www.die-medienanstalten.de/fileadmin/user_upload/die_medienanstalten/Themen/Forschung/Intermediaere_und_Meinungsbildung/Intermediaere_Meinungsbildung_2019-2.pdf, 9.

• 106 https://www.similarweb.com/top-websites/israel/.

• 107 https://www.jpost.com/jpost-tech/internet-usage-in-israel-spikes-amid-coronavirus-pandemic-study-finds-637713.

• 108 http://www.audiweb.it/, https://vincos.it/2020/02/27/social-media-in-italia-utenti-e-tempo-di-utilizzo-nel-2019/.

• 109 https://gs.statcounter.com/social-media-stats/all/italy.

• 110 https://infinitum.agency/blog/aptaujas-rezultatu-apkopojums-ka-mainijusies-latvijas-iedzivotaju-socialo-tiklu-lietosanas-paradumi-covid-19-izplatibas-laika/.

• 111 https://littlebit.inspired.lv/socialo-tiklu-lietosanas-paradumi-baltijas-valstis/.

• 112 https://gs.statcounter.com/social-media-stats/all/lithuania.

• 113 Karantino metu lietuviai socialiniuose tinkluose naršo dažniau: didžiausias dėmesys – Covid-19 naujienoms, 30/04/2020, https://www.delfi.lt/m360/naujausi-straipsniai/karantino-metu-lietuviai-socialiniuose-tinkluose-narso-dazniau-didziausias-demesys-covid-19-naujienoms.d?id=84173917.

• 114 S. Jakučionis, Operatoriai apibendrino, kaip keitėsi vartotojų įpročiai per pandemiją, 16/07/2020, https://www.15min.lt/verslas/naujiena/bendroves/operatoriai-apibendrino-kaip-keitesi-vartotoju-iprociai-per-pandemija-663-1345466.

• 115 Bitė”, Internetas po karantino: “TikTok” naudojimas – nestoja, “Zoom” – krenta, 05/10/2020, https://www.bite.lt/apie/ziniasklaidai/internetas-po-karantino-tiktok-naudojimas-nestoja-zoom-krenta.

• 116 Gemius Baltic, Kiek žmonių iš tiesų naudojasi socialiniais tinklais?, 2019-01-18, https://www.gemius.lt/visos-naujienos/kiek-zmoniu-lietuvoje-is-tiesu-naudojasi-socialiniais-tinklais.html.

• 117 https://gs.statcounter.com/social-media-stats/all/moldova/#monthly-201909-202009.

• 118 The contributors acknowledge the excellent research assistance for their submission by Marthe Emilie Kielland Røssaak, research assistant at the Norwegian Centre for Human Rights, University of Oslo.

• 119 Datareportal: Digital 2020: Norway https://datareportal.com/reports/digital-2020-norway.

• 120 Social Media Stats Worldwide: Norway https://gs.statcounter.com/social-media-stats.

• 121 https://www.marketinglovers.pro/as-redes-sociais-mais-usadas-em-portugal/; https://4gnews.pt/redes-sociais-mais-usadas/.

• 122 Pioniri, https://pioniri.com/sr/socialserbia2019/.

• 123 NB: Regarding the definition of the category ’platforms’, we decided to include any websites or applications which involve peer-to-peer content sharing. It remains difficult in general to obtain accurate daily active user metrics for websites. There are several organisations who research such metrics, using different methodologies. One source based on data from various organisations is: https://www.talkwalker.com/blog/social-media-stats-south-africa.

• 124 Yi Min Shun Xiz. (2020) Social Media, Marketing, Seo, Marca personal. From Similar web. Study of the digital situation, internet and social networks Spain, January 2020. Retrieved from https://yiminshum.com/social-media-espana-2020/.

• 125 Salaverría et al. (2019) Disinformation in times of pandemia: typology of hoax about Covid-19, Retrieved from https://recyt.fecyt.es/index.php/EPI/article/view/epi.2020.may.15/50027.

• 126 Web browsers (2019) AIMC (pages 72-73) Source: http://download.aimc.es/aimc/Rub9aYt/macro2019c/#page=72.

• 127 Yi Min Shun Xiz. (2020) Social Media, Marketing, Seo, Marca personal. From Similarweb. Study of the digital situation, internet and social networks Spain, January 2020. Retrieved from https://yiminshum.com/social-media-espana-2020/.

• 128 Epdata.es. Redes sociales más usadas por los españoles. Retrieved from https://www.epdata.es/datos/usuarios-redes-sociales-espana-estudio-iab/382.

• 129 https://faktoje.al/?s=covid.

• 130 “Mjekët popullorë”, mitet dhe dilemat që po shoqërojnë pandeminë Covid-19, https://faktoje.al/mjeketpopullore-mitet-dhe-dilemat-qe-po-shoqerojne-pandemine-covid-19/ 5 Ruzhdi Metali, Folk doctor, has a facebook page with 34k followers.

• 131 https://www.youtube.com/watch?v=Cj71Af053O0&feature=youtu.be.

• 132 https://www.youtube.com/watch?v=hppxKTkKDWY&feature=youtu.be.

• 133 See also: https://faktoje.al/kura-e-sherimit-te-covid-19-me-sode-dhe-limon-fake-news/.

• 134 Infodemi në kohën e pandemisë koronavirus “Covid-19” https://faktoje.al/infodemi-ne-kohen-e-pandemisekoronavirus-covid-19/, http://kryeministria.al/.

• 135 Fake News Doet de Ronde, Maar Geloof Niet Alles Op Whatsapp En Facebook’ HLN (3 December 2020), https://www.hln.be/binnenland/fake-news-doet-de-ronde-maar-geloof-niet-alles-op-whatsapp-en-facebook~a3172370/; ‘Nationaal Crisiscentrum Waarschuwt Voor Fake News Op Sociale Media’ Knack (16 March 2020), https://www.knack.be/nieuws/belgie/nationaal-crisiscentrum-waarschuwt-voor-fake-news-op-sociale-media/article-belga-1577169.html; ‘Whatsapp Maakt Verspreiding van Valse Berichten Heel Wat Moeilijker’ Metro (4 July 2020), https://nl.metrotime.be/2020/04/07/must-read/whatsapp-maakt-verspreiding-van-valse-berichten-heel-wat-moeilijker/.

• 136 file:///C:/Users/smaslocerkic/Downloads/Op-ed_%20False%20narrative_Kapetanovic_0305.pdf.

• 137 https://www.slobodnaevropa.org/a/pandemija-korona-virus-lazne-vesti/30486048.html.

• 138 https://istinomjer.ba/uzivo-pracenje-dezinformacija-tokom-pandemije-covid-19/.

• 139 https://raskrinkavanje.ba/analiza/netacne-tvrdnje-o-rekordnim-brojevima-novozarazenih-koronavirusom https://raskrinkavanje.ba/analiza/erna-selimovic-internetska-senzacija-bez-ijedne-tacne-tvrdnje-o-koronavirusu https://raskrinkavanje.ba/analiza/da-ponovimo-medicinske-maske-vas-ne-mogu-otrovati-ugljen-dioksidom.

• 140 https://faktograf.hr/2020/10/19/live-blog-dezinformacije-o-koronavirusu/.

• 141 https://ec.europa.eu/commission/presscorner/detail/en/IP_20_383.

• 142 https://www.ekathimerini.com/255438/article/ekathimerini/news/authorities-crack-down-on-online-conspiracy-theories.

• 143 https://www.dr.dk/nyheder/viden/kroppen/misinformation-om-mundbind-spredes-paa-facebook.

• 144 https://www.tjekdet.dk/faktatjek/kendt-influencer-stempler-ind-i-corona-debatten-med-stribevis-af-usandheder.

• 145 https://uueduudised.ee/uudis/eesti/eesti-koroonakollete-omaparaks-on-internatsionaalne-paritolu-sedapuhku-on-mangus-poola-voortooline/.

• 146 https://www.tagesschau.de/investigativ/ndr-wdr/corona-telegram-101.html.

• 147 Orit Perlov "Fake news during Coronavirus time" Institute for National Security Studies (2020), https://www.youtube.com/watch?v=PI186oKq2xI&t=2435s.

• 148 Fake News and Covid-19 in Italy: Results of a Quantitative Observational, Andrea Moscadelli, Giuseppe Albora, Massimiliano Alberto Biamonte, Duccio Giorgetti, Michele Innocenzio, Sonia Paoli, Chiara Lorini,Paolo Bonanni and Guglielmo Bonaccorsi, Int. J. Environ. Res. Public Health 2020, 17(16), 5850; https://www.mdpi.com/1660-4601/17/16/5850/htm#B54-ijerph-17-05850.

• 149 https://www.apollo.lv/6930268/ari-viedokli-par-covid-19-policija-varetu-vertet-ka-krapsanu, https://www.tvnet.lv/7089050/dezinformacijas-modes-kliedziens-stasti-par-viltus-pozitiviem-covid-19-testiem and others.

• 150 https://rebaltica.lv/2020/03/atminudens-tirgotajs-maldina-par-koronavirusu/.

• 151 https://www.lsm.lv/raksts/zinas/zinu-analize/covid-19-un-viltus-zinas-valsts-policija-var-vertet-ari-krapsanas-uzdosanu-par-viedokli.a352781.

• 152 https://www.la.lv/video-pandemijas-vitus-zinu-topa-ka-bils-geits-izgudrojis-koronavirusu-un-cipo-cilvekus.

• 153 https://www.lsm.lv/raksts/zinas/zinu-analize/dezinfodemijas-upuri-tikai-anonimi-bandinieki-ka-top-un-izplatas-meligas-zinas.a359760/.

• 154 https://www.facebook.com/127277387309642/posts/2867373299966690/.

• 155 https://en.delfi.lt/politics/debunk-eu-latvia-had-the-widest-spread-of-covid-19-related-disinformation-in-may.d?id=84505739.

• 156 https://g1.dcdn.lt/images/pix/580x360/Ny0Hxe0BSzI/dissinformation-in-baltic-in-may-84505851.jpg.

• 157 https://www.lrt.lt/mediateka/irasas/2000122788/ekspertas-apie-covid-19-ir-dezinformacija-pandemija-atgaivino-visas-senasias-samokslo-teorijas.

• 158 https://sam.lrv.lt/lt/naujienos/sam-ispeja-auga-dezinformacijos-kiekis-nukreiptas-pries-kaukiu-devejima.

• 159 https://koronastop.lrv.lt/en/news/experts-warn-false-information-on-covid-19-on-social-media-spreads-fast.

• 160 MAI 2020. Impactul dezinformării în contextul pandemiei (Ro) / MAY 2020 The impact of misinformation in the context of the pandemic https://www.watchdog.md/2020/05/21/rezultatele-sondajului-realizat-la-comanda-watchdog-md-denota-un-impact-puternic-al-pandemiei-asupra-preferintelor-politice-si-gradului-de-incredere-in-teorii-conspirologice/.

• 161 Faktisk.no: Facebook: a statement that a test method for Covid-19 was approved in 2015 is spreading across Facebook in Norway, originating from the Danish website corona-information.dk https://www.faktisk.no/faktasjekker/nrg/nei-en-testmetode-for-covid-19-ble-ikke-patentert-i-2015; Faktisk.no Facebook: a retired doctor posted disinformation about Covid-19 which spread fast after the post was shared by a Norwegian ‘celebrity’ https://www.faktisk.no/artikler/71v/pensjonert-lege-sprer-feilinformasjon-pa-facebook; https://www.faktisk.no/faktasjekker/lrp/jo-covid-19-er-farligere-enn-vanlig-influensa; https://www.faktisk.no/faktasjekker/pJB/nei-regjeringen-vil-ikke-bruke-forlenget-koronafullmakt-til-a-sette-inn-haeren-mot-folket; https://www.faktisk.no/artikler/dgq/illustrasjon-av-smitterisiko-inneholder-udokumenterte-tall; https://www.faktisk.no/faktasjekker/vn8/nei-japansk-nobelprisvinner-har-ikke-sagt-at-koronaviruset-er-menneskeskapt.

• 162 https://www.faktisk.no/artikler/Q5o/fortsatt-ikke-gode-beviser-for-at-koronaviruset-kom-fra-en-lab.

• 163 https://www.faktisk.no/artikler/gK2/nrks-omstridte-korona-artikkel-har-spredt-feilinformasjon-til-millioner.

• 164 https://visao.sapo.pt/atualidade/politica/2020-05-05-covid-19-mais-de-2-700-informacoes-falsas-detetadas-por-dia-nas-redes-sociais-na-europa/.

• 165 The study is available in the Serbian language at https://fakenews.rs/wp-content/uploads/Korona-i-infodemija-u-Srbiji2020.pdf.

• 166 Ibid., p. 7.

• 167 See BBC News in Serbian, “Corona Virus, Blanka and China: Conspiracy Theories, Canards and Misconceptions” (29.01.2020) at https://www.bbc.com/serbian/lat/svet-51292766 5European Communication Monitor, The Report of 2018, p. 17, available at https://www.communicationmonitor.eu/2018/06/13/ecm-european-communication-monitor-2018/. See at https://www.raskrikavanje.rs/covid19/?vrsta=dezinformacije.

• 168 See https://www.dailymaverick.co.za/article/2020-09-20-disinformation-in-a-time-of-covid-19-weekly-trends-in-south-africa-10/, referencingreal411.org.za.

• 169 Ismael Marinero (El Mundo)16-3-2020. Retrieved from https://www.elmundo.es/cultura/2020/03/16/5e6b76cc21efa07c058b4572.html.

• 170 Esteban Urreizieta (El Mundo) 1-5-2020. Retrieved from https://www.elmundo.es/espana/2020/05/01/5eac070221efa07e148b45fe.html.

• 171 Marcel Obst 31.5.2020 Why disinformation is faster and more efficient. Retrieved from https://www.huffingtonpost.es/entry/por-que-la-desinformacion-es-mas-rapida-y-eficiente_es_5ed285ecc5b66e04b2885269.

• 172 Esteban Urreizieta (El Mundo) 1-5-2020. Retrieved from https://www.elmundo.es/espana/2020/05/01/5eac070221efa07e148b45fe.html.

• 173 European Communication Monitor (2018) by Zerfass et al. Retrieved from https://www.communicationmonitor.eu/2018/06/13/ecm-european-communication-monitor-2018/.

• 174 Salaverría et al. (2019) Disinformation in times of pandemia: typology of hoax about Covid-19. Retrieved from https://recyt.fecyt.es/index.php/EPI/article/view/epi.2020.may.15/50027.

• 175 https://www.facebook.com/coronavirus_info/.

• 176 https://about.fb.com/news/2020/10/coronavirus/.

• 177 https://about.fb.com/?s=covid.

• 178 Tim Verheyden, ‘Facebook, Google, Twitter en Co Schouder aan Schouder in Strijd Tegen Valse Informatie over Coronavirus’ [‘Facebook, Google, Twitter and Co Shoulder to Shoulder in Fight Against False Information About Coronavirus’] VRT NWS (18 February 2020) https://www.vrt.be/vrtnws/nl/2020/02/18/desinformatiecoronavirus/.

• 179 Ibid.

• 180 Facebook Helps Us to Promote Reliable Information About the New Coronavirus Covid-19 (Coronavirus Covid-19, 24 February 2020) https://www.info-coronavirus.be/en/news/facebook-helps-us-to-promote-reliable-information-about-the-new-covid-19/.

• 181 Ibid.

• 182 ‘Twitter Promoot FOD Volksgezondheid in Strijd Tegen Fake News over Coronavirus’ Metro (2 July 2020) https://nl.metrotime.be/2020/02/07/news/twitter-promoot-fod-volksgezondheid-in-strijd-tegen-fake-news-over-coronavirus/.

• 183 Ibid.

• 184 Ibid.

• 185 Ibid.

• 186 Ibid; Tim Verheyden, ‘Facebook, Google, Twitter en Co Schouder aan Schouder in Strijd Tegen Valse Informatie over Coronavirus’ VRT NWS (18 February 2020) https://www.vrt.be/vrtnws/nl/2020/02/18/desinformatiecoronavirus/.

• 187 https://invite.viber.com/?g2=AQBHeZncLF6p%2F0tBCz5gabc1YuzJcc3BS8fEYr7xBX2AzM%2BBflv1qJnJeb76JULk&lang=en, accessed 5 October 2020.

• 188 https://ba.voanews.com/a/facebook-teorije-zavjere/5613514.html, accessed on 13 October 2020.

• 189 The group has in total 509 members, and out of 300 published items, around 15 were flagged as false by Facebook administrators. https://www.facebook.com/groups/2340581352710860/ https://detektor.ba/2020/09/04/qanon-u-bih-teorije-zavjere-pod-plastom-slobode-govora/ accessed on 5 October 2020.

• 190 https://www.aem.hr/vijesti/upozorenje-vijeca-za-elektronicke-medije-svim-elektronickim-medijima-u-republici-hrvatskoj/.

• 191 https://www.novilist.hr/vijesti/hrvatska/analiza-fake-newsa-u-hrvatskim-medijima-te-pojave-gotovo-i-nema-iako-je-najveca-kazna-200-njemackih-maraka/.

• 192 https://www.truly.media/truly-media-presented-in-cyprus-news-agency/.

• 193 https://danwatch.dk/perspektiv/facebook-og-google-censurerer-falske-corona-opslag-som-aldrig-foer/.

• 194 https://nyheder.tv2.dk/samfund/2020-09-15-instagram-lukker-sangers-profil-efter-omstridte-coronaopslag.

• 195 https://www.who.int/news-room/feature-stories/detail/who-health-alert-brings-covid-19-facts-to-billions-via-whatsapp.

• 196 https://t3n.de/news/corona-deutsches-rotes-kreuz-1269831/.

• 197 https://www.sueddeutsche.de/digital/strategien-gegen-corona-falschinformationen-loeschen-berichtigen-verstecken-1.4906049.

• 198 https://www.repubblica.it/tecnologia/social-network/2020/04/02/news/da_facebook_un_progetto_pilota_per_il_fact-checking_su_whatsapp-252963409/.

• 199 https://secure.avaaz.org/campaign/en/facebook_threat_health/.

• 200 https://rebaltica.lv/2020/03/recheck-klust-par-oficialajiem-fb-faktu-parbaudes-partneriem/.

• 201 https://www.delfi.lv/par-mums-new/delfi-zurnalisti-pievienojas-facebook-faktu-parbauditaju-programmai.d?id=52064021.

• 202 i.e., https://www.delfi.lv/news/national/politics/faktu-parbaude-timekli-maldinosi-parspile-covid-19-testu-izmaksas.d?id=52309665 , https://www.delfi.lv/news/national/politics/faktu-parbaude-latvija-spkc-sniedz-informaciju-par-covid-19-del-miruso-personu-skaitu.d?id=52291669, https://www.delfi.lv/campus/raksti/soctiklos-izplata-greizu-datu-tabulu-par-covid-19-viltus-pandemiju?id=52225319, https://www.delfi.lv/news/national/politics/ne-visiem-mirusajiem-covid-19-pacientiem-nebija-ieprieks-atklatas-smagas-slimibas.d?id=52202393 and others.

• 203 https://www.lrt.lt/mediateka/irasas/2000122788/ekspertas-apie-covid-19-ir-dezinformacija-pandemija-atgaivino-visas-senasias-samokslo-teorijas.

• 204 https://www.lrt.lt/naujienos/lietuvoje/2/1193932/dezinformacija-karantino-metu-nuo-konspiraciniu-teoriju-apie-covid-19-kilme-iki-siulymu-nesiprausti.

• 205 The Foreign Policy Council “Ukrainian Prism”. COVID-19 Disinformation Response Index 2020, p. 108-109. http://prismua.org/wp-content/uploads/2020/09/DRI2020WebFIN.pdf.

• 206 List of the most useful groups on Facebook in Moldova XX: communities that help each other in the context of COVID-19 / Lista celor mai utile grupuri pe Facebook-ul din Moldova XX: comunități care se ajută în contextul COVID-19. April 4, 2020. https://diez.md/2020/04/04/lista-celor-mai-utile-grupuri-pe-facebook-ul-din-moldova-xx-comunitati-care-se-ajuta-in-contextul-covid-19/.

• 207 List of the most useful groups on Facebook in Moldova XIX: communities that appeared in the context of COVID-19 / Lista celor mai utile grupuri pe Facebook-ul din Moldova XIX: comunități apărute în contextul COVID-19. https://diez.md/2020/03/18/lista-celor-mai-utile-grupuri-pe-facebook-ul-din-moldova-xix-comunitati-aparute-in-contextul-covid-19/.

• 208 The Foreign Policy Council “Ukrainian Prism”. COVID-19 Disinformation Response Index 2020, p. 108-109. http://prismua.org/wp-content/uploads/2020/09/DRI2020WebFIN.pdf.

• 209 Example of message: https://www.facebook.com/Serviciul112/videos/stop-dezinformare-covid-19/248733352862224/; Dedicated page for info on Covid-19: https://www.facebook.com/coronavirus_info/?page_source=bookmark Ministry of Health anti-disinformation message. https://www.facebook.com/protectiesocialamoldova/photos/%C3%AEn-timpul-pandemiei-de-covid-19-ca-%C8%99i-%C3%AEn-cazul-altor-situa%C8%9Bii-de-urgen%C8%9B%C4%83-suntem-/3314434821943759/. Online training in the Republic of Moldova: learn how to be immune to false news and misinformation, including about COVID-19: https://diez.md/2020/10/19/invata-cum-sa-fii-imun-la-stirile-false-si-la-dezinformare-participand-la-un-training-online.

• 210 https://www.faktisk.no/om-oss/facebook.

• 211 https://www.faktisk.no/om-oss/facebook.

• 212 NRK: https://www.nrk.no/korona/status/?utm_campaign=korona-minisenter&utm_source=button&utm_medium=status.

• 213 https://medietilsynet.no/mediebildet/slik-avslorer-du-falske-nyheter/.

• 214 https://www.helsenorge.no/om-helsenorge-no/.

• 215 https://observador.pt/2020/05/04/embargo-nao-publicar-ha-um-robot-no-whatsapp-a-combater-fake-news-sobre-covid-19-e-o-observador-esta-a-ajuda-lo/.

• 216 FakeNews tragač, “Korona virus Infodemija u Srbiji”, supra question 2.

• 217 https://www.saps.gov.za/newsroom/convid_regulations_2020.pdf.

• 218 https://www.gov.za/sites/default/files/gcis_document/202003/43164gon-417.pdf.

• 219 https://www.cabc.org.za/reports/2020-04-09-mis-dis-information-careza-6th-april-2020/ https://www.cabc.org.za/reports/2020-04-09-mis-dis-information-careza-5th-april-2020/ https://www.cabc.org.za/about-us; https://factcheck.afp.com/about-us https://africacheck.org/reports/live-guide-all-our-coronavirus-fact-checks-in-one-place/.

• 220 Rtve. Retrieved from https://www.rtve.es/noticias/20200611/crisis-del-covid-19-dispara-pandemia-desinformacion/2016916.shtml.

• 221 Source: interviews with representatives of the verification platforms. Unpublished.

• 222 WhatsApp. Retrieved from https://faq.whatsapp.com/general/ifc-n-fact-checking-organizations-on-whatsapp.

• 223 https://www.businessinsider.es/facebook-contrata-newtral-maldita-afp-combatir-fake-news-387165.

• 224 Source: interview with a representative of the verification platform Efe Verifica. Unpublished.

• 225 López, F. and Rodríguez, J. M. (2020) The fact checking in Spain. Platforms, practices and distinctive features. Estudios sobre el mensaje periodístico, num: 3: https://doi.org/10.5209/esmp.65246.

• 226 Salaverría et al. (2019) Disinformation in pandemic times: typology of the hoax about Covid-19 (p.5). Retrieved from https://recyt.fecyt.es/index.php/EPI/article/view/epi.2020.may.15/50027.

• 227 https://factual.afp.com/.

• 228 https://ifcncodeofprinciples.poynter.org/signatories.

• 229 Source: interviews with representatives of the verification platforms. Unpublished.

• 230 https://kryeministria.al.

• 231 https://www.paho.org/es/noticias/20-8-2020-ministerio-salud-nacion-ops-lanzan-suplemento-covid-19-revista-argentina-salud.

• 232 https://www.argentina.gob.ar/noticias/no-compartamos-noticias-falsas.

• 233 https://chequeado.com/el-explicador/coronavirus-mira-todas-las-desinformaciones-aca/.

• 234 Lars Bové, ‘Regering Hekelt Sociale Media Die Verdienen Aan Nepnieuws over Corona’ De Tijd (30 April 2020), https://www.vsse.be/sites/default/files/corona-uk-batpdf_0.pdf.

• 235 ‘Schriftelijke Vraag Nr. 7-417 van Stéphanie D’hose (Open VLD) Aan de Minister van Veiligheid En Binnenlandse Zaken, Belast Met Buitenlandse Handel: Coronacrisis – Desinformatie – Fake News – Sociale Media – Aanpak – Maatregelen (Covid-19)’ (2020), https://www.senate.be/www/?MIval=/Vragen/SchriftelijkeVraag&LEG=7&NR=417&LANG=nl.

• 236 ‘Schriftelijke Vraag Nr. 7-418 van Stephanie D’Hose (Open Vld) Aan de Minister van Digitale Agenda, Telecommunicatie En Post, Belast Met Administratieve Vereenvoudiging, Bestrijding van de Sociale Fraude, Privacy En Noordzee: Coronacrisis – Desinformatie – Fake News – Sociale Media – Aanpak – Maatregelen (Covid-19)’ (2020) https://www.senate.be/www/?MIval=/Vragen/SchriftelijkeVraag&LEG=7&NR=418&LANG=nl.

• 237 Lars Bové, ‘Regering Hekelt Sociale Media Die Verdienen Aan Nepnieuws over Corona’ De Tijd (30 April 2020) https://www.vsse.be/sites/default/files/corona-uk-batpdf_0.pdf.

• 238 „Od svih medijskih kuća u Bosni i Hercegovini tražimo da izvještavaju istinito, objektivno i odgovorno, kako bi se spriječio senzacionalizam ili širenje lažnih vijesti, što može dovesti do panike.“ „Građane Bosne i Hercegovine još jednom pozivamo da…. prilikom informiranja koriste isključivo informacije čiji su izvor zvanične institucije i stručne osobe i koje objavljuju kredibilni mediji.“ http://www.predsjednistvobih.ba/saop/default.aspx?id=87883&langTag=bs-BA, published on 21 March 2020, accessed 5 October 2020.

• 239 „Agencija apeluje na medije da prilikom izvještavanja o ovoj temi pristupe profesionalno, pozivajući se na vjerodostojne izvore i protokole nadležnih organa, na način da se informacije objavljuju bez senzacionalizma i širenja dezinformacija koje bi mogle uticati na širenje straha, panike i uznemirenosti šire javnosti.“ https://docs.rak.ba/documents/168aa74f-bbb4-4a88-bd0a-5ffc344f12cf.pdf the CRA report contains the information on the proceedings conducted pursuant to several complaints with regards to reporting about the pandemic, even though the CRA did not find violation of its Code on audiovisual services and media service of radio in any of the cases, it did, on several occasions, appeal to platforms and media outlets to refrain from disseminating disinformation. https://www.aa.com.tr/ba/balkan/rak-bih-pozvao-na-odgovorno-i-ta%C4%8Dno-izvje%C5%A1tavanje-o-pandemiji-korona-virusa-u-medijima-/1763702, accessed on 5 October.

• 240 “Vijeće za štampu u BiH, uz puno uvažavanje svih teškoća sa kojima se mediji i novinari susreću, podsjeća na važnost poštivanja Kodeksa za štampu i online medije BiH te na odgovorno, precizno i blagovremeno izvještavanje o novom koronavirusu Covid-19, čime će mediji pokazati svoju odgovornost i profesionalnost…“.https://www.vzs.ba/index.php/vijesti/aktuelnosti/3859-saopcenje-vijece-za-stampu-u-bih-poziva-gradane-da-prijavljuju-lazne-vijesti, accessed on 6 October 2020.

• 241 https://www.osce.org/representative-on-freedom-of-media/449041, accessed on 7 October.

• 242 https://faktograf.hr/2020/10/19/live-blog-dezinformacije-o-koronavirusu/.

• 243 https://cyberalert.cy/anakoinwseis/covid-19-pseudeis-eidiseis/&lang=2.

• 244 https://knews.kathimerini.com.cy/en/news/president-slams-5g-fake-news.

• 245 https://inbusinessnews.reporter.com.cy/business/commerce/article/242943/pasyle-fake-news-to-kroysma-se-yperagra.

• 246 https://www.altinget.dk/artikel/facebook-politikerne-skal-kunne-sige-mere-paa-de-sociale-medier-end-borgerne.

• 247 https://faktabaari.fi/somessa-leviv-thl-ja-koronavirus-uutisissa-kooste-on-harhaanjohtava-ja-vahingoittavaa-tietoa/.

• 248 https://www.poynter.org/coronavirusfactsalliance/.

• 249 https://www.tagesspiegel.de/politik/fake-news-bei-coronavirus-falschmeldungen-und-verschwoerungstheorien-verstaerken-die-angst/25491216.html.

• 250 https://www.bmjv.de/SharedDocs/Zitate/DE/2020/031720_Falschmeldungen.html.

• 251 https://www.spiegel.de/politik/deutschland/coronavirus-boris-pistorius-fordert-strafen-gegen-fake-news-a-ed5050b5-c194-4890-a4c3-c713290134f3.

• 252 https://www.volksstimme.de/sachsen-anhalt/corona-krise-keding-gegen-straftverfolgung-von-fake-news.

• 253 https://www.gov.il/he/Departments/news/spoke_start080320.

• 254 https://www.knesset.tv/committees/commentary-columns/articles/22613/.

• 255 https://www.gov.il/he/Departments/news/police_9-3-20_covid-19.

• 256 https://www.health.gov.il/English/News_and_Events/Spokespersons_Messages/Pages/07032020_2.aspx.

• 257 https://www.gov.il/he/Departments/news/01042020_2.

• 258 https://informazioneeditoria.gov.it/it/notizie/unita-di-monitoraggio-per-il-contrasto-della-diffusione-di-fake-news-relative-al-covid-19-sul-web-e-sui-social-network-adottato-il-4-aprile-il-decreto-di-istituzione-presso-il-dipartimento/.

• 259 https://informazioneeditoria.gov.it/media/3234/programmaoperativo.pdf.

• 260 https://www.tvnet.lv/6926511/iedzivotaji-aicinati-nedalities-un-neizplatit-viltus-zinas-par-covid-19.

• 261 https://www.delfi.lv/news/national/politics/viltus-zinas-homeopatijas-pozitivo-efektu-covid-19-profilakse-komente-infektologs.d?id=51968203.

• 262 https://www.lsm.lv/raksts/zinas/zinu-analize/covid-19-un-viltus-zinas-valsts-policija-var-vertet-ari-krapsanas-uzdosanu-par-viedokli.a352781/.

• 263 https://www.apollo.lv/7078481/vinkele-nepieciesamibas-gadijuma-ierobezojumi-tiks-ieviesti-tikai-pakapeniski.

• 264 https://www.mfa.gov.lv/aktualitates/zinas/66119-latvijas-rosinatu-globalu-aicinajumu-cinai-pret-infodemiju-covid-19-laika-atbalsta-130-pasaules-valstu.

• 265 https://www.leta.lv/eng/home/important/F8DB93AC-F098-4395-8016-B0FDA207B0BA/.

• 266 https://skaties.lv/zinas/latvija/sarts-covid-19-otra-vilna-laika-palielinajusies-pasas-sabiedribas-izplatita-dezinformacija/.

• 267 https://www.apollo.lv/7091080/karins-musinasana-nenesat-sejas-maskas-robezojas-ar-nacionalas-drosibas-apdraudejumu.

• 268 https://koronastop.lrv.lt/lt/naujienos/ekspertai-ispeja-daugeja-melagingos-informacijos-apie-koronavirusa-socialiniuose-tinkluose?fbclid=IwAR3ziVfG1FZs-IEPcLe_SSGNySTTFa5WY2aC7NlDeXbB7KGXSYIOQe8EWvw.

• 269 https://www.facebook.com/LRVyriausybe/posts/10158511627053408, 06/05/2020.

• 270 SAM įspėja: auga dezinformacijos kiekis, nukreiptas prieš kaukių dėvėjimą, 2020-09-17https://sam.lrv.lt/lt/naujienos/sam-ispeja-auga-dezinformacijos-kiekis-nukreiptas-pries-kaukiu-devejima.

• 271 https://ec.europa.eu/lithuania/news/eu-myths/figth_disinformation_covid-19_lt.

• 272 https://www.facebook.com/watch/?v=229013041681443, 17/04/2020.

• 273 https://ec.europa.eu/lithuania/news/eu-myths/figth_disinformation_covid-19_lt.

• 274 https://www.lrt.lt/naujienos/lietuvoje/2/1193932/dezinformacija-karantino-metu-nuo-konspiraciniu-teoriju-apie-covid-19-kilme-iki-siulymu-nesiprausti, 01/07/2020.

• 275 The Office of the Inspector of Journalist Ethics, Public Statement on Fake News (Žurnalistų etikos inspektoriaus tarnybos viešas pareiškimas dėl netikrų nujienų), 02/06/2020, http://www.zeit.lt/lt/naujienos/del-netikru-naujienu/543.

• 276 RRT teikia išaiškinimus apie 5G, 27/04/20, https://www.rrt.lt/rrt-teikia-isaiskinimus-apie-5g/.

• 277 Alexandru Damian, Vladlena Șubernițchi (Romanian Centre for European Policies). Disinformation and propaganda in the management of the COVID-19 crisis in the Republic of Moldova. July 2020, p. 9: https://www.crpe.ro/wp-content/uploads/2020/08/CRPE_moldova_en-as-of-20.08.pdf.

• 278 Idem.

• 279 https://www.nrk.no/norge/hoie-advarer-mot-a-spre-falske-koronanyheter-1.14941228.

• 280 https://www.vg.no/nyheter/innenriks/i/wPGgPP/forsvarsministeren-advarer-mot-falske-corona-nyheter.

• 281 https://www.vg.no/nyheter/utenriks/i/0nllXG/fake-news-om-coronaviruset-florerer.

• 282 https://sicnoticias.pt/especiais/coronavirus/2020-04-29-YouTube-divulga-videos-de-fact-check-sobre-Covid-19.

• 283 https://expresso.pt/economia/2020-06-30-Facebook-lanca-campanha-contra-a-desinformacao-em-Portugal.-E-inqueritos-para-avaliar-o-que-os-utilizadores-aprenderam.

• 284 https://covid19.min-saude.pt/ http://www.seg-social.pt/contactos4 https://www.portugal.gov.pt/pt/gc21/area-de-governo/ciencia-tecnologia-e-ensino-superior.

• 285 http://rs.n1info.com/Vesti/a584326/Poverenik-apelovao-na-gradjane-da-proveravaju-informacije-sa-drustvenihmreza.html.

• 286 https://covid19.rs/ne-sirite-neproverene-informacije/.

• 287 https://www.cabc.org.za/reports/2020-04-09-mis-dis-information-careza-6th-april-2020/.

• 288 https://ewn.co.za/2020/10/27/simply-not-true-that-sa-is-moving-back-to-lockdown-level-3-ramaphosa; https://www.iol.co.za/capetimes/news/mkhize-sticks-to-western-cape-covid-19-spike-claims-amid-dispute-97d734e0-2c1a-4505-82c0-52c3382caa0d; https://za.opera.news/za/en/crime/776ff7d5a61e9a23ad1a00cac6bb84b7.

• 289 https://www.elplural.com/politica/video-pedro-sanchez-alerta-proliferacion-bulos-coronavirus-pide-partidos-responsabilidad_237404102.

• 290 https://www.lavanguardia.com/politica/20200411/48422426462/gobierno-monitoriza-redes-sociales-discursos-peligrosos-campanas-desinformacion-coronavirus.html. https://www.abc.es/espana/abci-marlaska-insiste-monitorizacion-redes-no-tiene-finalidad-politica-202004231706_video.html.

• 291 https://www.elconfidencialdigital.com/blog/jose-apezarena/nos-controla-gran-hermano-mas-poderoso-nunca/20200420191506143324.html.

• 292 https://twitter.com/TwitterEspana/status/1253004640771362817 https://blog.twitter.com/es_es/topics/company/2020/Covid190.html. For the overall TW policy on Covid-19, see: https://blog.twitter.com/en_us/topics/company/2020/covid-19.html.

• 293 https://twitter.com/i/events/1240673023692124160.

• 294 https://twitter.com/TwitterEspana/status/1257944164874047488.

• 295 https://maldita.es/malditatecnologia/2020/04/21/instagram-bloqueado-encuesta-gobierno-fernando-verdasco-fallo-tecnico/. https://www.lavanguardia.com/gente/20200701/482046477388/miguel-bose-denuncia-censura-twitter-bloqueo-coronavirus-polemica.html.

• 296 Peter Decroubele, ‘Federale Politie Zet Speurders in om “Fake News” te Bestrijden: “Gevaar voor Maatschappij”’ VRT NWS (28 August 2020) https://www.vrt.be/vrtnws/nl/2020/08/28/federale-politie-zet-speurders-in-om-fake-news-te-bestrijden/.

• 297 ‘Politie Laat 237 Berichten Met “fake News” over Coronavirus van Sociale Media Halen’ HLN (27 August 2020) https://www.hln.be/binnenland/politie-laat-237-berichten-met-fake-news-over-coronavirus-van-sociale-media-halen~a4a32477/.

• 298 https://www.sueddeutsche.de/digital/coronavirus-facebook-google-content-moderation-1.4859147-0.

• 299 L. Keraitis, “Demaskuok.lt” vadovas: troliai tiek prirašo straipsnių, kad neįmanoma jų visų dekonstruoti, 13/06/2019, https://www.ziniuradijas.lt/laidos/skaitmeniniai-horizontai/demaskuok-lt-vadovas-troliai-tiek-priraso-straipsniu-kad-neimanoma-ju-visu-dekonstruoti?video=1.

• 300 https://www.dgs.pt/em-destaque/coronavirus-poligrafo-e-direcao-geral-da-saude-estabelecem-parceria-contra-as-fake-news.aspx, https://poligrafo.sapo.pt/.

• 301 https://observador.pt/2020/05/04/embargo-nao-publicar-ha-um-robot-no-whatsapp-a-combater-fake-news-sobre-covid-19-e-o-observador-esta-a-ajuda-lo/.

• 302 https://eportugal.gov.pt/.

• 303 Source: interviews with representatives of the verification platforms. Unpublished.

• 304 “Las redes sociales delegan en la automatización la retirada de contenidos por la Covid: por qué eliminan tu publicación aunque no incumpla normas”, Maldita, April 28 2020 https://maldita.es/malditatecnologia/2020/04/28/redes-sociales-automatizacion-contenidos-normas “Maldita.es se incorpora al programa de verificación externo de Facebook: 11 preguntas y respuestas sobre lo que vamos a hacer”, Maldita, 12 March 2019 https://maldita.es/nosotros/2019/03/12/maldita-es-se-incorpora-al-programa-de-verificacion-externo-de-facebook-11-preguntas-y-respuestas-sobre-lo-que-vamos-a-hacer/, https://www.eldiario.es/tecnologia/youtube-censura-video-parodico-pantomima-full-negacionistas-coronavirus_1_6263109.html, https://twitter.com/Pantomima_Full/status/1311931279709962240.

• 305 Albanian Media Institute. Covid -19 në media: dezinformacione dhe konspiracione. http://www.institutemedia.org/wp-content/uploads/2020/06/Covid-19-në-media-dezinformacione-dhekonspiracione-converted-1.pdf.

• 306 Albanian Media Institute. MBI TEORITË E KONSPIRACIONIT DHE COVID 19http://www.institutemedia.org/wp-content/uploads/2020/08/MBI-TEORITË-E-KONSPIRACIONIT-DHE-COVID-19-.pdf; http://www.institutemedia.org/2020/08/10/mbi-teorite-e-konspiracionit-dhe-covid-19/.

• 307 Albanian Media Institute. COVID-19 në media: dezinformacione dhe konspiracione. http://www.institutemedia.org/wp-content/uploads/2020/06/COVID-19-në-media-dezinformacione-dhe-konspiracione-converted-1.pdf.

• 308 https://chequeado.com/el-explicador/como-llego-y-que-grupos-difundieron-en-la-argentina-la-falsa-teoria-que-vincula-al-coronavirus-con-el-5g/.

• 309 Veiligheid van de Staat – Sûreté de l’Etat (VSSE), ‘The Hidden Danger behind Covid-19’ (2020) Note https://www.vsse.be/sites/default/files/corona-uk-batpdf_0.pdf; https://www.brusselstimes.com/belgium/110431/extremist-groups-are-using-coronavirus-to-pump-fake-news-on-social-media-report-warns/.

• 310 https://globalanalitika.com/korona-virus-osim-panike-donio-stigmu-i-sirenje-dezinformacija/ accessed on 7 October 2020.

• 311 https://www.youtube.com/watch?v=q76Rit6Icso.

• 312 https://forum.klix.ba/teorije-zavjera-bre-pa-opletite-t157708.html?sid=760a378f87eb4583033e11b0feab1b5f.

• 313 A 10-minute video uploaded on a Facebook private account by a person from Bosnia and Herzegovina who was shown to possess no medical or any other relevant expertise on the coronavirus, contained justifications for theories relating to Bill and Melinda Gates, 5G technology, etc. The video went viral with over 500,000.000 views across South-Eastern Europe. Numerous local and regional platforms shared the video thus enabling it to reach wider audiences. https://raskrinkavanje.ba/analiza/erna-selimovic-internetska-senzacija-bez-ijedne-tacne-tvrdnje-o-koronavirusu, accessed on 7 October.

• 314 http://ba.n1info.com/Vijesti/a423697/Migrantima-zabranjeno-kretanje.html https://vijesti.ba/clanak/503979/iz-izolatorija-u-krajini-pobjegao-migrant-zarazen-koronavirusom https://uskvijesti.ba/centar-za-migrante-postao-najvece-zariste-korone-u-italiji/, accessed on 7 October 2020.

• 315 Balkans in Europe Policy Advisory Group (BiEPAG) Report: The Western Balkans in times of the global pandemic, April 2020, p. 16. https://biepag.eu/wp-content/uploads/2020/04/BiEPAG-Policy-Brief-The-Western-Balkans-in-Times-of-the-Global-Pandemic.pdf, accessed on 9 October 2020.

• 316 https://www.berlingske.dk/danmark/vermund-i-kraftig-kritik-af-smittede-indvandrere-det-er-fuldstaendig.

• 317 https://www.tjekdet.dk/faktatjek/havde-vi-undgaaet-coronavirus-ved-alle-sammen-vaere-veganere.

• 318 https://uueduudised.ee/uudis/eesti/eesti-koroonakollete-omaparaks-on-internatsionaalne-paritolu-sedapuhku-on-mangus-poola-voortooline/, https://uueduudised.ee/uudis/eesti/korgkool-ei-lainud-pollumeeste-teed-tehnikaulikool-loobub-koroonariskiriikidest-parit-uutest-valistudengitest/, https://uueduudised.ee/uudis/eesti/pollumajanduskoda-toob-erilennukiga-koroonakoldest-inimesed-eestisse/, https://uueduudised.ee/uudis/eesti/ukraina-toolised-viisid-torva-valda-koroonaviiruse/.

• 319 https://tietokayttoon.fi/covid-19-tutkimuskatsaukset.

• 320 https://www.berliner-zeitung.de/mensch-metropole/schaemt-ihr-euch-nicht-ihr-juden-75-antisemitische-vorfaelle-mit-corona-bezug-in-berlin-li.103473; https://www.tagesschau.de/investigativ/br-recherche/corona-antisemitismus-101.html.

• 321 https://www.zdf.de/nachrichten/politik/coronavirus-diskriminierung-rassismus-asiaten-100.html; https://www.mdr.de/thueringen/ost-thueringen/corona-rassismus-angriffe-asiaten-100.html https://www.tagesspiegel.de/politik/attacken-gegen-asiaten-bundesregierung-ignoriert-corona-rassismus/25798536.html.

• 322 https://www.fr.de/politik/corona-krise-bill-gates-virus-verbindungen-who-verschwoerung-13759001.html.

• 323 https://www.haaretz.com/israel-news/.premium-coronavirus-inflames-israel-s-endemic-dehumanizing-anti-asian-racism-problem-1.8566069.

• 324 https://www.lastampa.it/cronaca/2020/02/02/news/coronavirus-da-casapound-ai-campi-di-calcio-il-razzismo-e-di-casa-in-italia-1.38415778.

• 325 https://www.amnesty.it/migranti-casi-dimportazione-e-covid-19-si-evitino-stigma-e-discriminazione/.

• 326 https://stream24.ilsole24ore.com/video/italia/coronavirus-maio-basta-discriminazione-gli-italiani/ADsiRUB .

• 327 Bronstein, M.V.; Pennycook, G.; Bear, A.; Rand, D.G.; Cannon, T.D. Belief in Fake News is Associated with Delusionality, Dogmatism, Religious Fundamentalism, and Reduced Analytic Thinking. J. Appl. Res. Mem. Cogn. 2019.

• 328 Fake News and Covid-19 in Italy: Results of a Quantitative Observational, Andrea Moscadelli, Giuseppe Albora, Massimiliano Alberto Biamonte, Duccio Giorgetti, Michele Innocenzio, Sonia Paoli, Chiara Lorini,Paolo Bonanni and Guglielmo Bonaccorsi, Int. J. Environ. Res. Public Health 2020, 17(16), 5850; https://www.mdpi.com/1660-4601/17/16/5850/htm#B54-ijerph-17-05850.

• 329 https://www.lsm.lv/raksts/zinas/latvija/aptauja-katrs-otrais-latvijas-iedzivotajs-uzskata-ka-covid-19-ir-maksligi-radits-laboratorija.a378036/.

• 330 https://rebaltica.lv/2020/03/atminudens-tirgotajs-maldina-par-koronavirusu/.

• 331 https://www.diena.lv/raksts/latvija/zinas/aptauja-katrs-otrais-latvijas-iedzivotajs-uzskata-ka-covid-19-maksligi-radits-laboratorija-14250031/comments/, https://neatkariga.nra.lv/ekonomika/latvija/311389-zalu-razotaji-pandemija-bus-grudiens-investet-zinatne-un-medicina/komentari.

• 332 https://www.lsm.lv/raksts/zinas/latvija/par-etniska-naida-izraisisanu-apcietinats-niks-endzins.a347079/.

• 333 https://rebaltica.lv/2020/03/atminudens-tirgotajs-maldina-par-koronavirusu/.

• 334 Ekspertas apie Covid-19 ir dezinformaciją: pandemija atgaivino visas senąsias sąmokslo teorijas, 2020-09-26, https://www.lrt.lt/mediateka/irasas/2000122788/ekspertas-apie-covid-19-ir-dezinformacija-pandemija-atgaivino-visas-senasias-samokslo-teorijas; Kariuomenės ekspertai: dezinformacijos srautas socialiniuose tinkluose nemažėja, 2020-05-25, https://www.delfi.lt/news/daily/lithuania/kariuomenes-ekspertai-dezinformacijos-srautas-socialiniuose-tinkluose-nemazeja.d?id=84366943.

• 335 E. Jakilaitis, Propagandos dekonstrukcijos, Delfi TV, https://www.delfi.lt/multimedija/dekontrukcijos/propagandos-dekonstrukcijos-apie-covid-19-kurpiamos-samokslo-teorijos-gali-kainuoti-gyvybe.d?id=85332173.

• 336 The Office of the Inspector of Journalist Ethics, Public Statement on Fake News (Žurnalistų etikos inspektoriaus tarnybos viešas pareiškimas dėl netikrų nujienų), 02/06/2020, http://www.zeit.lt/lt/naujienos/del-netikru-naujienu/543.

• 337 Tinatin Akhvlediani. Which spreads faster in the EU’s neighbourhood: Coronavirus or disinformation? 3 DCFTAs Op-ed No 13/2020, April 2020, p. 2. https://3dcftas.eu/op-eds/which-spreads-faster-in-the-eu%E2%80%99s-neighbourhood-coronavirus-or-disinformation.

• 338 Alexandru Damian, Vladlena Șubernițchi (Romanian Centre for European Policies). Disinformation and propaganda in the management of the Covid-19 crisis in the Republic of Moldova. July 2020, p. 3: https://www.crpe.ro/wp-content/uploads/2020/08/CRPE_moldova_en-as-of-20.08.pdf.

• 339 MAI 2020 and OCTOBER 2020. Impactul dezinformării în contextul pandemiei (Ro) / MAY 2020 The impact of misinformation in the context of the pandemic https://www.watchdog.md/2020/05/21/rezultatele-sondajului-realizat-la-comanda-watchdog-md-denota-un-impact-puternic-al-pandemiei-asupra-preferintelor-politice-si-gradului-de-incredere-in-teorii-conspirologice/.

• 340 https://www.vg.no/nyheter/innenriks/i/wPGgPP/forsvarsministeren-advarer-mot-falske-corona-nyheter.

• 341 https://www.tv2.no/a/11732627/. https://www.dagsavisen.no/nyheter/innenriks/150-personer-demonstrerte-mot-myndighetenes-smitteverntiltak-1.1792017; https://www.faktisk.no/artikler/jjR/planlegger-forste-norske-demonstrasjon-mot-koronatiltak.

• 342 https://observador.pt/2020/05/03/provas-enormes-de-que-virus-veio-de-laboratorio-chines-garante-secretario-de-estado-dos-eua-mike-pompeo/.

• 343 https://www.bbc.com/serbian/lat/svet-52150075.

• 344 For more see FakeNews tragač, “Korona virus Infodemija u Srbiji” , supra note 2, p. 11. https://www.danas.rs/svet/teorije-zavere-o-virusu-i-tajnim-planovima-za-dominaciju-svetom/ See, e.g. the following: https://www.danas.rs/drustvo/uz-korona-virus-i-epidemija-laznih-vesti/ http://rs.n1info.com/Vesti/a583347/Uhapsen-zbog-laznih-vesti-u-vezi-sa-virusom-i-pretnji-na-Fejsbuku.

• 345 https://www.cabc.org.za/reports/2020-04-09-mis-dis-information-careza-6th-april-2020/ https://www.cabc.org.za/reports/2020-04-09-mis-dis-information-careza-5th-april-2020/; https://www.news24.com/news24/Analysis/fact-check-how-a-lie-about-bill-gates-and-a-vaccine-for-the-coronavirus-exploded-on-twitter-20200407; https://www.dailymaverick.co.za/article/2020-09-20-disinformation-in-a-time-of-covid-19-weekly-trends-in-south-africa-10/.

• 346 Antonio Guterrez. United Nations. Retrieved from https://www.un.org/es/coronavirus/articles/informacion-veraz-salva-vidas.

• 347 Lieutenant Colonel Vicente Diaz de Villegas Roig from SEGENPOL Cabinet. Spanish Defense Magazine. Retrieved from https://www.defensa.gob.es/Galerias/gabinete/red/2020/07/‑p-38-40-red-379-desinformacion.pdf.

• 348 El País Twitter. 6-6-2020. Accusation of plot to control the world with a chip. Recovered from: https://elpais.com/elpais/2020/05/28/planeta_futuro/1590656256_768938.html.

• 349 El Mundo. Angel Díaz. 15-6-2020. Accusations of Miguel Bose and Bunbury to Bill Gates. Recovered from https://www.elmundo.es/papel/lideres/2020/06/15/5ee7b8dafdddff96148b4576.html.

• 350 Huffington Post Spain. Marcel Obst 31.5.2020. https://www.huffingtonpost.es/entry/por-que-la-desinformacion-es-mas-rapida-y-eficiente_es_5ed285ecc5b66e04b2885269.

• 351 The conversation ES (edición España). Iñigo Sánchez-Fuarro, Cristiana Pirres y Jordi Nofre. 24-09-2020. Recuperado de https://theconversation.com/covid-19-son-los-jovenes-los-nuevos-chivos-expiatorios-145061.

• 352 Source: interviews with representatives of the verification platforms. Unpublished.

• 353 For more information visit the webpage of the Ministry of Health and Social Protection at: https://new.shendetesia.gov.al.

• 354 http://klgj.al/covid-19/.

• 355 Yves Barbieux, “Veertien keer werd hij al betrapt op een overtreding van de coronaregels, nu moet hij voor de rechter verschijnen”, Het Nieuwsblad (8 May 2020), https://www.nieuwsblad.be/cnt/dmf20200508_04950986; Ingrid Depraetere, “Eerste veroordelingen voor niet-naleven coronamaatregelen”, Het Nieuwsblas (26 June 2020), https://www.nieuwsblad.be/cnt/dmf20200626_05002077; Belga, “Rechtbank spreekt celstraffen uit voor corona-overtreders”, https://www.focus-wtv.be/nieuws/rechtbank-spreekt-celstraffen-uit-voor-corona-overtreders.

• 356 Gabriela Galindo, “Belgian restaurants will fight ‘discriminatory’ coronavirus shutdown in court”, The Brussels Times (19 October 2020), https://www.brusselstimes.com/belgium/136576/belgian-restaurants-will-fight-forced-shutdown-in-court-horeca-employer-business-owners-federations-cafes-bars-horeca-discriminatory-overturn-reversal-court-council-state/.

• 357 Specific examples can be provided if necessary.

• 358 https://www.novilist.hr/vijesti/hrvatska/32-prijave-za-sirenje-laznih-vijesti-o-koroni-u-hrvatskoj/.

• 359 https://www.presseportal.de/blaulicht/pm/14915/4564446; https://www.rnz.de/nachrichten/heidelberg_artikel,-demo-fuer-beate-bahner-polizei-identifiziert-bislang-32-personen-updatevideo-_arid,508747.html.

• 360 https://www.calcalist.co.il/local/articles/0,7340,L-3809098,00.html, https://www.calcalist.co.il/local/articles/0,7340,L-3805191,00.html.

• 361 https://news.walla.co.il/item/3352678.

• 362 ECLI:LV:RLPT:2020:0730.11816002020.2.S.

• 363 https://nra.lv/latvija/303767-melu-zinu-izplatisanu-kliksku-lapas-ta-ari-nav-izdevies-apturet.htm.

• 364 https://nra.lv/latvija/303767-melu-zinu-izplatisanu-kliksku-lapas-ta-ari-nav-izdevies-apturet.htm.

• 365 https://www.delfi.lv/news/national/criminal/viltus-zinu-biznesmenis-niks-endzins-pagaidam-paliks-apcietinajuma.d?id=51898109.

• 366 https://www.ers.pt/pt/covid-19/.

• 367 For a list of Covid related court cases see: http://www.saflii.org/cgi-bin/sinosrch-adw.cgi?query=Covid-19%20or%20coronavirus%20;submit=Search;view=database-natural;offset=0 (NB: not all of these cases are challenges to the government measures against Covid).

• 368 https://elpais.com/politica/2020/04/15/diario_de_espana/1586960816_544134.html. http://www.poderjudicial.es/stfls/TRIBUNALES%20SUPERIORES%20DE%20JUSTICIA/TSJ%20Comunidad%20Valenciana/JURISPRUDENCIA/Jdo%20Instrucci%C3%B3n%201%20Torrevieja%2011%20abril%202020.pdf.https://cadenaser.com/emisora/2020/04/09/radio_alicante/1586447672_860640.html https://twitter.com/guardiacivil/status/1248270667818119170.

• 369 https://elfarodeceuta.es/condena-ceuta-carcel-estado-alarma/.

• 370 https://www.europapress.es/nacional/noticia-fiscalia-identifica-decena-delitos-puede-incurrir-difusion-bulos-20200417171249.html.

• 371 https://elforodeceuta.es/delegada-ordena-investigacion-detener-bulos-redes-sociales-whatsapp/.

• 372 https://www.cac.cat/es/actualitat/youtube-retira-14-videos-denunciados-cac-promocionar-tratamientos-no-cientificos-curar.

• 373 https://comunicacio21.cat/noticies/salut-i-el-cac-collaboren-per-combatre-la-desinformacio/.

• 374 http://www.interior.gob.es/prensa/noticias/-/asset_publisher/GHU8Ap6ztgsg/content/id/11650383. https://elpais.com/espana/2020-09-04/la-fiscalia-no-ve-delito-en-los-bulos-contra-el-gobierno-por-la-gestion-de-la-covid-19-difundidos-por-redes-sociales.html.

• 375 https://www.niusdiario.es/sociedad/sanidad/youtube-veta-videos-biologa-negacionista-coronavirus-marina-castells_18_3015345088.html.

• 376 https://kryeministria.al/en/newsroom/respektimi-i-rregullave-kontribut-individual-e-publik-ne-luften-anticovid/.

• 377 https://www.botasot.info/shqiperia/1401503/monika-kryemadhi-zbulon-arsyen-pse-rama-vendosi-maskatme-detyrim/.

• 378 www.arsimi.gov.al.

• 379 www.shendetesia.gov.al.

• 380 http://www.saij.gob.ar/nicolas-francisco-barbier-coronavirus-covid-19-aplicacion-medidas-impactan-derecho-laboral-dacf200052-2020-04-06/123456789-0abc-defg2500-02fcanirtcod?&o=3&f=Total%7CFecha%7CEstado+de+Vigencia%5B5%2C1%5D%7CTema%5B5%2C1%5D%7COrganismo%5B5%2C1%5D%7CAutor%5B5%2C1%5D%7CJurisdicci%F3n%5B5%2C1%5D%7CTribunal%5B5%2C1%5D%7CPublicaci%F3n%5B5%2C1%5D%7CColecci%F3n+tem%E1tica%5B5%2C1%5D%7CTipo+de+Documento%2FDoctrina&t=20.

• 381 Rik Arnoudt, ‘Mondmaskerplicht in Winkels: “We Rekenen op Gezond Verstand van de Mensen”, Zegt Premier Wilmès’ VRT NWS (10 July 2020) https://www.vrt.be/vrtnws/nl/2020/07/10/mondmaskerplicht-in-winkels-we-rekenen-op-gezond-verstand-van/.

• 382 Ibid.

• 383 Hilde De Windt, ‘Knokke-Heist Dreigt de NMBS in Gebreke te Stellen voor Export van Covid-19 naar de Kust: “Te Weinig Controle”’ VRT NWS (29 June 2020) https://www.vrt.be/vrtnws/nl/2020/06/29/knokke-heist-dreigt-de-nmbs-in-gebreke-te-stellen-voor-export/.

• 384 Ibid.

• 385 https://www.klix.ba/vijesti/bih/vise-od-hiljadu-roditelja-na-protestima-u-mostaru-ako-mogu-svadbe-mogu-i-skole/200914133 https://www.bljesak.info/sci-tech/obrazovanje/roditelji-spremaju-odvjetnike-i-veliki-prosvjed/326183.

• 386 http://balkans.aljazeera.net/vijesti/kako-biskup-peric-ignorira-korona-virus https://www.tportal.hr/vijesti/clanak/biskup-peric-nalozio-odrzavanje-misa-s-vjernicima-u-svim-crkvama-u-hercegovini-20200419, accessed on 9 October 2020.

• 387 https://www.zadarskilist.hr/clanci/08092020/maskice-i-javni-prijevoz-vozaci-autobusa-nemaju-ovlasti-za-represivne-mjere.

• 388 http://www.dataprotection.gov.cy/dataprotection/dataprotection.nsf/All/DBE1A79848332846C22585BB0039B561?OpenDocument, http://www.dataprotection.gov.cy/dataprotection/dataprotection.nsf/All/579C442B15B36E0AC2258553002C744F.

• 389 https://at.dk/coronasider/forebyg-coronasmitte-i-din-branche/coronasmitte-kontor/.

• 390 https://at.dk/coronasider/coronacases/alle-mand-paa-daek-og-saa-alligevel-ikke/.

• 391 https://www.spiegel.de/panorama/gesellschaft/coronavirus-maskenpflicht-und-quarantaene-wer-kontrolliert-die-einhaltung-der-regeln-a-b3e18bd9-7935-4d95-90b8-ead762e75fcb.

• 392 https://www.bahn.de/p/view/home/info/corona_startseite_bahnde.shtml.

• 393 https://www.garanteprivacy.it/temi/coronavirus. Decreto della Presidenza del Consiglio dei Ministri 13 ottobre 2020, art. 3 comma 1 lett. «a-bis) al fine di rendere più’ efficace il contact tracing attraverso l’utilizzo dell’App Immuni, e’ fatto obbligo all’operatore sanitario del Dipartimento di prevenzione della azienda sanitaria locale, accedendo al sistema centrale di Immuni, di caricare il codice chiave in presenza di un caso di positività’. Translation: “in order to make more effective the contact tracing through the app Immuny it is established the obligation for the healthcare officer of the Department of Prevention of the local authority, accessing the central system of Immuni, to upload the key-code in case of positivity”.

• 394 https://www.garanteprivacy.it/web/guest/home/docweb/-/docweb-display/docweb/9343635.

• 395 https://mainampasauli.news/mk-noteikumi-par-obligatu-masku-vilksanu-ir-pretruna-augstakstavosam-tiesibu-aktam/ [Comments ; as on 19.10.2020; the article].

• 396 https://jauns.lv/raksts/zinas/409850-daugavpili-veikala-depo-apsargs-sejas-maskas-nenesatajam-seja-iepus-asaru-gazi.

• 397 https://rebaltica.lv/2020/10/prasiba-nesat-masku-sabiedriskaja-transporta-nav-pretlikumiga/.

• 398 https://lvportals.lv/skaidrojumi/320865-sabiedriska-transporta-kontroliera-tiesibas-izsedinat-pasazieri-bez-sejas-maskas-2020.

• 399 https://www.facebook.com/brivibasplatforma/posts/127249962466356?__cft__[0]=AZWl4qoLSAAuJyIPYvKqz5hUTra6iqkwBVfyZoWr1ZQaxEMF0QfxouliXNro-7bXFYc7dYMEEDI9igLHG6LS2xXUzHLHS0r30d_om7eIxFyfnMmkJK4qpUmo-5vv9GRm_MHGIBVlXs_NNyrh4CJat4-cWd9kmjAR35Hyu9xWd4KVoh-qAwjZeKjWC7y7fGMd8VUzS9XKCuGHfYbbZITs7Sz2aitXSBWloToT7C776V1Q3d1bbnk0srUojx2n5YbGcnLIbmC3CiD4gLq19SWWRnjs&__tn__=%2CO%2CP-y-R [20.10.2020.].

• 400 https://www.vm.gov.lv/lv/covid19/jautajumiatbildes_par_sejas_maskam/.

• 401 https://www.lsm.lv/raksts/zinas/latvija/riga-kontrolieri-un-policija-pastiprinati-kontroles-masku-lietosanu-transporta.a376932/.

• 402 (https://koronastop.lrv.lt/uploads/documents/files/Covid-19%20valdymo%20strategijos%20planas.pdf , see, in particular, 1.5).

• 403 Michael Emerson, Tamara Kovziridze, Denis Cenusa, Artem Remizov, Veronika Movchan, Shahla Ismayil, Benyamin Poghosyan, Andrei Yahorau. EAP Covid-19 Bulletin No 8: Political impacts of Covid-19, p. 13-14. https://3dcftas.eu/publications/eap-covid-19-bulletin-no-8-political-impacts-of-covid-19.

• 404 Idem.

• 405 Asociația Promo-LEX, National Endowment for Democracy. (author’s own translation from Romanian) ”Raport Situația respectării drepturilor omului în regiunea Transnistreană pe timp de pandemie Covid-19, 12 martie – 1 iunie 2020 / Report on the human rights situation in the Transnistrian region during the Covid pandemic-19, 12 March – 1 June 2020” p. 15-16. https://promolex.md/wp-content/uploads/2020/06/Raport_Regiunea-transnistreana_COVID-19.pdf.

• 406 https://www.aftenposten.no/norge/i/Kyv5J7/professor-slik-kan-oslo-kommune-selv-haandheve-paabud-om-munnbind; https://nab.no/oslo-politiet-vi-kommer-ikke-til-a-bruke-ressurser-na-pa-a-folge-opp-munnbind-pabud/19.21988.

• 407 https://www.dagsavisen.no/oslo/ruter-om-munnbind-i-oslo-vil-folge-de-nasjonale-myndighetenes-rad-1.1755825; https://www.nrk.no/osloogviken/munnbind-pabudet-i-oslo_-_-ikke-et-sekund-for-tidlig-1.15179277.

• 408 https://www.aftenposten.no/norge/i/vAAlm5/hvor-maa-jeg-bruke-munnbind-hva-gjelder-for-barnekor-og-fritidsklubber.

• 409 https://www.aftenposten.no/osloby/i/JJJEWX/nye-smittetiltak-for-serveringsbransjen-det-er-tull-og-toeys-at-vi-s.

• 410 https://www.dgs.pt/directrizes-da-dgs/orientacoes-e-circulares-informativas/orientacao-n-0062020-de-26022020-pdf.aspx.

• 411 https://portal.oa.pt/comunicacao/imprensa/2020/05/17/covid-19-tribunal-ordena-libertacao-de-pessoa-em-quarentena-num-hotel-dos-acores/.

• 412 https://www.tribunalconstitucional.pt/tc/acordaos/20200424.html.

• 413 https://eportugal.gov.pt.

• 414 The Rulebook is published in “Official Gazette of the Republic of Serbia”, no. 94/2020.

• 415 https://www.cabc.org.za/reports/2020-04-09-mis-dis-information-careza-6th-april-2020/.

• 416 https://www.lavanguardia.com/vida/20201013/484037411690/universidad-fiesta-udg-botellon-cierre-universidad.html.

• 417 https://www.laverdad.es/murcia/cartagena/ocio-nocturno-llena-20201012002955-ntvo.html.

• 418 https://www.rtve.es/noticias/20200923/ocio-nocturno-se-encierra-defensa-sector-injustamente-castigado-pandemia/2042857.shtml.

• 419 Brecht Warnez, “Corona update”, Facebook (16 October 2020), https://www.facebook.com/warnez.brecht/photos/a.1000340226738536/3045638632208675/.

• 420 Tim Verheyden, ‘Facebook, Google, Twitter En Co Schouder Aan Schouder in Strijd Tegen Valse Informatie over Coronavirus’ VRT NWS (18 February 2020) https://www.vrt.be/vrtnws/nl/2020/02/18/desinformatiecoronavirus/.

• 421 Michaël Torfs, ‘#IKREDLEVENS Is Nieuwe Campagne van Vlaamse Overheid: "Doe de Check-Check-Check’ VRT NWS (28 March 2020) https://www.vrt.be/vrtnws/nl/2020/03/26/corona-campagne-vlaamse-overheid/; Wim Winckelmans, ‘Dalle Schakelt Influencers in Om Jongeren Te Bereiken’ De Standaard (20 July 2020) https://www.standaard.be/cnt/dmf20200719_97523518; Bert Provoost, ‘Minister Dalle Schakelt Influencers in Om Belang Contactopsporing Te Benadrukken’ Gazet van Antwerpen (30 July 2020) https://www.gva.be/cnt/dmf20200730_96241877; Michaël Torfs, ‘#IKREDLEVENS Is Nieuwe Campagne van Vlaamse Overheid: "Doe de Check-Check-Check’ VRT NWS (28 March 2020) https://www.vrt.be/vrtnws/nl/2020/03/26/corona-campagne-vlaamse-overheid/; Vlaamse Overheid, “#VoorElkaar”, Facebook (16 July 2020), https://www.facebook.com/watch/?v=3303179353036457.

• 422 Ibid.

• 423 https://www.vrt.be/vrtnws/nl/2020/03/13/coronavirus-antwoord-op-uw-vragen/.

• 424 https://www.mostar.ba/vijesti_citanje/mobilna-aplikacija-civilne-zastite-grada-mostar.html.

• 425 https://fra.europa.eu/sites/default/files/fra_uploads/croatia-report-covid-19-april-2020_en.pdf.

• 426 https://pinghelsinki.fi/case-faktaa-koronasta/.

• 427 https://www.facebook.com/watch/?v=440454516744332.

• 428 https://www.facebook.com/markus.soder.75/photos/a.704543072952706/3950035121736802/.

• 429 https://www.facebook.com/WinfriedKretschmann/photos/a.236116056427702/2995072450532035/?type=3&source=48.

• 430 https://twitter.com/MpStephanWeil/status/1259526857743106048.

• 431 https://twitter.com/SPKCentrs.

• 432 https://twitter.com/Vinkele.

• 433 I.e., https://www.facebook.com/VeselibasMinistrija/photos/801541443997006.

• 434 I.e., https://www.facebook.com/VeselibasMinistrija/posts/804797323671418.

• 435 https://www.lsm.lv/raksts/zinas/zinas-vieglaja-valoda/instagram-stasts-vai-covid-19-del-bus-piespiedu-vakcinacija-un-cilvekus-cipos.a356920/.

• 436 https://www.instagram.com/p/CEb8C0wJL16/.

• 437 Called ViLTė, see https://koronastop.lrv.lt/en/news/vilte-is-an-automated-conversation-robot-providing-official-covid-19-related-information.

• 438 Karantino metu lietuviai socialiniuose tinkluose naršo dažniau: didžiausias dėmesys – Covid-19 naujienoms, 30/04/2020, https://www.delfi.lt/m360/naujausi-straipsniai/karantino-metu-lietuviai-socialiniuose-tinkluose-narso-dazniau-didziausias-demesys-covid-19-naujienoms.d?id=84173917.

• 439 The Foreign Policy Council “Ukrainian Prism”. COVID-19 Disinformation Response Index 2020, p. 10. http://prismua.org/wp-content/uploads/2020/09/DRI2020WebFIN.pdf.

• 440 Michael Emerson, Tamara Kovziridze, Denis Cenusa, Artem Remizov, Veronika Movchan, Shahla Ismayil, Benyamin Poghosyan, Andrei Yahorau. EAP Covid-19 Bulletin No 8: Political impacts of Covid-19, p. 12. https://3dcftas.eu/publications/eap-covid-19-bulletin-no-8-political-impacts-of-covid-19.

• 441 Alexandru Damian, Vladlena Șubernițchi (Romanian Centre for European Policies). Disinformation and propaganda in the management of the COVID-19 crisis in the Republic of Moldova. July 2020, p. 3: https://www.crpe.ro/wp-content/uploads/2020/08/CRPE_moldova_en-as-of-20.08.pdf.

• 442 NRK: https://www.nrk.no/korona/status/?utm_campaign=korona-minisenter&utm_source=button&utm_medium=status; https://www.nrk.no/nyheter/koronaviruset-1.14855584 VG: https://www.vg.no/spesial/2020/corona/ Aftenposten: https://www.aftenposten.no/emne/Koronaviruset DN: https://www.dn.no/staticprojects/2020/01/coronaviruset/.

• 443 https://www.regjeringen.no/no/tema/Koronasituasjonen/id2692388/.

• 444 https://www.fhi.no/sv/smittsomme-sykdommer/corona/.

• 445 https://www.helsedirektoratet.no/tema/beredskap-og-krisehandtering/koronavirus.

• 446 https://www.helsenorge.no/koronavirus.

• 447 https://www.aftenposten.no/norge/i/pL54lE/direktestudio-koronaviruset.

• 448 https://www.nrk.no/korona/status/?utm_campaign=korona-minisenter&utm_source=button&utm_medium=status.

• 449 https://www.uio.no/om/hms/korona/, UiA: https://www.uia.no/om-uia/retningslinjer-og-informasjon-om-koronaviruset, UiB: https://www.uib.no/korona, UiT: https://uit.no/korona and many more.

• 450 https://www.nav.no/person/koronaveiviser/.

• 451 https://www.vy.no/aktuelt/koronavirus.

• 452 https://ruter.no/nyheter/reiserad/.

• 453 https://medietilsynet.no/mediebildet/slik-avslorer-du-falske-nyheter/.

• 454 https://covid19.min-saude.pt/.

• 455 https://stayawaycovid.pt/landing-page/.

• 456 https://covid19.rs/homepage-english/.

• 457 https://chats.viber.com/covid19info.

• 458 https://novaekonomija.rs/vesti-iz-zemlje/i-vajber-uklju%C4%8Den-u-za%C5%A1titu-od-pandemije.

• 459 https://twitter.com/sanidadgob, https://www.facebook.com/MinSanidad/, https://www.youtube.com/user/ministeriosyps, https://www.instagram.com/sanidadgob/.

• 460 For Catalonia, see https://twitter.com/salutcat.

• 461 https://www.efe.com/efe/espana/efefuturo/covid-19-las-redes-sociales-contra-la-desinformacion/50000905-4201813.

• 462 https://twitter.com/search?q=coronavirus&src=typed_query.

• 463 https://www.infobae.com/tecno/2020/07/02/crecen-los-reclamos-por-las-fallas-en-cuidar-la-aplicacion-que-deben-utilizar-los-trabajadores-esenciales/.

• 464 Sophie Morosoli and others, ‘Perceptions of Disinformation, Media Coverage and Government Policy Related to the Coronavirus – Survey Findings from Six Western Countries’ (University of Antwerp/University of Zürich 2020) https://files.designer.hoststar.ch/62/5f/625fb1a1-868d-4ff3-a809-697b654426af.pdf.

• 465 Amra Dorjbayar, ‘Zeven Op de Tien Vlamingen Zijn Bezorgd over Desinformatie over Het Coronavirus’ VRT NWS (7 January 2020), https://www.vrt.be/vrtnws/nl/2020/06/30/stijging-desinfo-tijdens-coronavirus/.

• 466 Artevelde Hogeschool, News in times of corona: How do Flemish people experience the news about the coronavirus and how do they deal with fake corona news? (Artevelde Hogeschool, Ghent). https://www.arteveldehogeschool.be/sites/default/files/projectfiche/coronanieuwsrapport-fin.pdf, p. 5.

• 467 https://detektor.ba/2020/04/07/intervju-tijana-cvjeticanin-drustvene-mreze-kao-igraliste-za-sirenje-dezinformacija-o-pandemiji/.

• 468 https://detektor.ba/2020/04/07/intervju-tijana-cvjeticanin-drustvene-mreze-kao-igraliste-za-sirenje-dezinformacija-o-pandemiji/.

• 469 https://detektor.ba/2020/05/25/intervju-enes-osmancevic-mediji-imaju-posebno-vaznu-ulogu-u-nadgledanju-i-izvjestavanju-tokom-pandemije/.

• 470 On the shutdown of a FB Qanon group in BIH https://ba.voanews.com/a/facebook-teorije-zavjere/5613514.html, accessed on 12 October 2020.

• 471 https://vlada.gov.hr/news/fake-recording-going-round-on-social-media-about-zagreb-being-placed-in-quarantine/28970.

• 472 https://justitia-int.org/en/new-report-digital-freedom-of-speech-and-social-media/.

• 473 https://www.tjekdet.dk/danmark-faar-ny-kommandocentral-mod-misinformation.

• 474 https://www.dw.com/de/von-der-mammutaufgabe-desinformation-zu-stoppen/a-54846398, https://www.handelsblatt.com/technik/it-internet/twitter-und-facebook-studie-das-sind-deutschlands-groesste-verbreiter-von-verschwoerungstheorien/25842870.html?ticket.

• 475 https://www.zeit.de/news/2020-08/06/corona-falschinformationen-facebook-loescht-trump-video, https://www.stuttgarter-zeitung.de/inhalt.falschinformationen-twitter-und-facebook-loeschen-trump-beitraege-zum-coronavirus.590fe7c6-3b3a-481a-a3dd-1d68bde0843a.html.

• 476 https://www.idi.org.il/media/13354/public-confidence-in-the-media-and-social-networks-in-israel.pdf.

• 477 https://lvportals.lv/dienaskartiba/316566-iekslietu-ministrs-iesniedz-izskatisanai-saeima-likumprojektus-viltus-zinu-apkarosanai-2020.

• 478 https://mainampasauli.news/cenzets-socialajos-tiklos/.

• 479 https://t.me/s/mainampasauli?before=118.

• 480 https://www.lsm.lv/raksts/zinas/latvija/aicina-skaidri-definet-dezinformaciju-un-tas-izplatitajus-ka-ari-grozit-kriminallikumu.a359509/.

• 481 https://www.lsm.lv/raksts/zinas/latvija/aicina-skaidri-definet-dezinformaciju-un-tas-izplatitajus-ka-ari-grozit-kriminallikumu.a359509/.

• 482 List of the most useful groups on Facebook in Moldova XX: communities that help each other in the context of COVID-19 / Lista celor mai utile grupuri pe Facebook-ul din Moldova XX: comunități care se ajută în contextul COVID-19. April 4, 2020. https://diez.md/2020/04/04/lista-celor-mai-utile-grupuri-pe-facebook-ul-din-moldova-xx-comunitati-care-se-ajuta-in-contextul-covid-19/.

• 483 List of the most useful groups on Facebook in Moldova XIX: communities that appeared in the context of COVID-19 / Lista celor mai utile grupuri pe Facebook-ul din Moldova XIX: comunități apărute în contextul COVID-19. https://diez.md/2020/03/18/lista-celor-mai-utile-grupuri-pe-facebook-ul-din-moldova-xix-comunitati-aparute-in-contextul-covid-19/.

• 484 https://www.meiosepublicidade.pt/2020/06/instagram-pandemia-do-covid-19-analise-master-d/.

• 485 Machado, I. & Melo, S. (coord). (2020). (Re)inventing social intervention in the context of Pandemic. Porto: Sociology Institute of the University of Porto. 4 volume of the booklets. Borges, M. (2020). The impact of the VOCID-19 crisis on Harm Reduction intervention. Critical analysis of interventions and social actors| between crisis and opportunity. In, Machado I., & Melo (coord), (Re)inventing social intervention in the context of Pandemic (15-23). Porto: Institute of Sociology of the University of Porto.

• 486 The available study is published by FakeNews tragač, “Korona virus Infodemija u Srbiji” , supra note 2.

• 487 https://www.cabc.org.za/reports/2020-04-09-mis-dis-information-careza-6th-april-2020/

• 488 Yi Min Shun Xiz. Social Media, Marketing, Seo, Marca personal from Similarweb data. Retrieved from https://yiminshum.com/social-media-espana-2020/

• 489 Casero-Ripollés, A. (2020). “Impact of Covid-19 on the media system. Communicative and democratic consequences of news consumption during the outbreak”. The information professional, 29 (2).

• 490 López-Rico, Carmen María; González-Esteban, José Luis; Hernández-Martíinez, Alberto. ‘Polarization and trust in the Spanish media during Covid-19. Identification of audience profiles’, Revista española de comunicación en salud, [S.l.], p. 77-89, Jul. 2020. Retrieved from: https://e-revistas.uc3m.es/index.php/RECS/article/view/5439/3926.

• 491 Source: interviews with representatives of the verification platforms. Unpublished.

• 492 https://analiziraj.ba/2020/10/12/facebook-ce-zabraniti-sadrzaj-koji-negira-holokaust/.

• 493 https://ec.europa.eu/info/policies/justice-and-fundamental-rights/combatting-discrimination/racism-and-xenophobia/eu-code-conduct-countering-illegal-hate-speech-online_en.

• 494 https://ec.europa.eu/digital-single-market/en/tackling-online-disinformation.

• 495 https://www.facebook.com/inga.springe.3/posts/4810218492329585.

• 496 https://www.apollo.lv/6969046/socialie-tikli-bloke-lielu-popularitati-ieguvuso-video-par-covid-19-kas-satur-maldinosu-informaciju, https://www.lsm.lv/raksts/zinas/arzemes/youtube-dzesti-2500-kinas-dezinformacijas-kanali.a369627/ etc.

• 497 Tinatin Akhvlediani. Which spreads faster in the EU’s neighbourhood: Coronavirus or disinformation ? 3 DCFTAs Op-ed No 13/2020, April 2020, p. 3. https://3dcftas.eu/op-eds/which-spreads-faster-in-the-eu%E2%80%99s-neighbourhood-coronavirus-or-disinformation.

• 498 Asociația Promo-LEX, National Endowment for Democracy. (author’s own translation from Romanian) ”Raport Situația respectării drepturilor omului în regiunea Transnistreană pe timp de pandemie Covid-19, 12 martie – 1 iunie 2020 / Report on the human rights situation in the Transnistrian region during the Covid pandemic-19, 12 March – 1 June 2020” p. 15-16. https://promolex.md/wp-content/uploads/2020/06/Raport_Regiunea-transnistreana_COVID-19.pdf.

• 499 NRK Beta: https://nrkbeta.no/2020/03/11/slik-spres-falske-nyheter-om-koronaviruset/; Aftenposten has its own tag for ‘fake news’: https://www.aftenposten.no/tag/falske-nyheter; VG.no: https://www.vg.no/nyheter/utenriks/i/0nllXG/fake-news-om-coronaviruset-florerer.

• 500 https://www.faktisk.no/artikler/RvY/flere-korona-rad-fra-italiensk-lege-i-populaert-kjedebrev-er-helt-feil.

• 501 https://www.dailymaverick.co.za/article/2020-03-23-the-first-gag-is-the-deepest-freedom-of-expression-after-corona-censorship/; https://www.dailymaverick.co.za/article/2020-04-30-botswana-censorship-is-not-the-cure-for-covid-19/; https://factcheck.afp.com/poster-shared-south-africa-makes-false-claims-about-face-masks; https://www.cabc.org.za/reports/2020-04-09-mis-dis-information-careza-6th-april-2020/; https://www.cabc.org.za/reports/2020-04-09-mis-dis-information-careza-5th-april-2020/; https://www.cabc.org.za/about-us; https://factcheck.afp.com/about-us; https://africacheck.org/reports/live-guide-all-our-coronavirus-fact-checks-in-one-place/.

• 502 Tinatin Akhvlediani. Which spreads faster in the EU’s neighbourhood: Coronavirus or disinformation ? 3 DCFTAs Op-ed No 13/2020, April 2020, p. 4. https://3dcftas.eu/op-eds/which-spreads-faster-in-the-eu%E2%80%99s-neighbourhood-coronavirus-or-disinformation.

• 503 Resolution of the 2020 Media Forum of the Republic of Moldova (Chișinău, 24-25 November 2020): https://www.mediaforum.md/upload/resolution-fmm-2020pdf-5fca34ecb8d93.pdf.

• 504 https://www.cabc.org.za/reports/2020-04-09-mis-dis-information-careza-6th-april-%202020/ https://www.cabc.org.za/reports/2020-04-09-mis-dis-information-careza-5th-april-2020/; https://www.cabc.org.za/about-us; https://factcheck.afp.com/about-us; https://africacheck.org/reports/live-guide-all-our-coronavirus-fact-checks-in-one-place.

• 505 Directive 2019/790 of the European Parliament and of the Council 17 April 2019 on copyright and related rights in the digital single market (DAMUD).

• 506 For the year 2018 see: http://prismua.org/wp-content/uploads/2018/06/DRI_CEE_2018.pdf. For the year 2020 see: http://prismua.org/wp-content/uploads/2020/09/DRI2020WebFIN.pdf.

• 507 http://prismua.org/wp-content/uploads/2020/09/DRI2020WebFIN.pdf.

• 508 Disinformation Resilience in Central and Eastern Europe, Foreign Policy Council “Ukrainian Prism”, Kyiv, 2018, p. 230-232: http://prismua.org/wp-content/uploads/2018/06/DRI_CEE_2018.pdf.

• 509 Disinformation Resilience in Central and Eastern Europe, Foreign Policy Council “Ukrainian Prism”, Kyiv, 2018, p. 230-232: http://prismua.org/wp-content/uploads/2018/06/DRI_CEE_2018.pdf.

• 510 https://kommunikasjon.ntb.no/pressemelding/naer-halvparten-av-befolkningen-har-sett-falske-nyheter-om-koronautbruddet?publisherId=89456&releaseId=17882708